Doremi that would be quite strange, since I would be on the other side of the world 
And they donāt know neither my new address or my address when I move away permanently, so they cannot deliver a letter to me eitherā¦
Kocoxegh54 yes, to clarify, it was a 12 month contract, there were no other options at all, they forced me into it if I wanted any WiFi.
I intended to move to another flat in 6 months, I wanted to take the router with me.
But I couldnāt find a flat, I moved into housing that already has WiFi. Thatās the context of this situation.
Kocoxegh54 There was no option to sign up for less than 12 months
Sure there would have been, even completely without any term commitment, just with other providers (like Digital Republik)
So it was quite simply a self-inflicted mistake, and I would regard the final settlement as a question of morality, whether you want to own up to your own mistakes or not.
Hobby-Nerd ohne wirtschaftliche AbhƤngigkeiten zur Swisscom
Kocoxegh54 I cancelled the contract on time.
But now Iām supposed to pay more than CHF 300 as a cancellation fee.
No, the contract was not cancelled on time, but obviously prematurely, or rather without adhering to the minimum contract period. Why else would a fee of CHF 300 be due? Incidentally, itās written in all our contracts what happens then. The contract can also be cancelled prematurely without a fee, especially if you move abroad.
But thatās the big problem right now. Why donāt you talk to the hotline? No, you refuse to pay the bill. You refuse to call Swisscom and explain the situation.
Typical today. The attitude of certain people! Of course, itās never your fault. Of course itās always everyone elseās fault.
You had to present some official document when you registered.
In the worst case, you could be operated, but what happens if you go travelling againā¦..
Certain countries in Italy stop you at the border and you are allowed to pay the open bills from your fatherās state before continuing your journey.
I would suggest that you reach an agreement because you have purchased a discounted device, the provider knows the system number of the deviceā¦ā¦. Can be blocked and then the mobile router is no longer of any useā¦..
Greetings Lorenz
Freimmientis36 However, it must also be admitted that contracts are all too often full of āstumbling blocksā,
Yes, thatās true. Most people certainly donāt read the small print carefully.
But letās be honestā¦ Do you benefit from a huge new customer discount somewhere, do you get devices such as a new TV for free or extremely cheap or do you get a discounted smartphone when you sign up for a new contract, etc.? Common sense dictates that there is always a minimum contract period that I have to adhere to in order to benefit from all of this. This is the case almost everywhere, even abroad. At least at Swisscom itās also clearly written how long the minimum contract period is. Nobody can come along and tell me that they didnāt know about all this and now refuse to pay the fee.
Swisscom in particular is sometimes quite accommodating in the event of early cancellation, but certainly not if you have previously received a new product for free or very cheaply, which I can absolutely understand.
Samsi
Youāre right, Swisscom has always been generous - discounts, free handsets etc.
Thatās perhaps a little less the case now.
But there are still some big advantages: top-notch telephone service, live troubleshooting, interesting TV or mobile offers (the ābenefitsā), etc.
Not to mention the installation of fibre to the home, with sockets, etcā¦ and all free of charge (at least I think so, because thatās due to happen in a few monthsā time! So weāll see).
What else, as the other guy would say!
@Kocoxegh54 itās a small world, you often meet twice. No matter where you flee to, one fine day you will have to pay for it. Whether for Swisscom or in some other way (e.g. being robbed and suffering even greater damage as a result). I agree with Werner, even if you donāt think itās fair, I would pay the debt. Crumb things are never worth it, justice wins in the end, according to my life experience.
If you have balls in your trousers, talk to Swisscom, there are always solutions.
This was the only provider my university told me to register with, along with Salt, whose contract was two years.
It was my first day in this country, I had to do it urgently.
I donāt consider it a mistake, as I didnāt believe there were any other options. But yes, I will be very careful in this kind of situation again. It definitely taught me a lesson.
Also, I believe that the company is immoral here, for not caring about my circumstances even when they said that I can cancel whenever I need previously.
It wasnāt my fault that I had to move, I had no choice in it. Therefore, morally, I believe I shouldnāt pay, and I wonāt feel bad about it.
I actually left the router behind in the old flat as I had no use for it. The previous tenant did the same, as we donāt need them. If they block it, it wonāt affect me at all.
Freimmientis36 yes, exactly, I literally had less than an hour before the shop closed, I needed to set up the WiFi that day as my parents were leaving the next day and wouldnāt be able to help me.
I didnāt have time to read anything, the staff explained to me that I can cancel if I moveā¦
I feel itās dishonest of them to do this, and make me commit to a fixed contract, they told me I canāt have their WiFi any other way.
My flat has no cell service, I wouldnāt be able to manage without WiFi, I am a student, I need to do online workā¦
Samsi I didnāt get any of these productsā¦
I got only a router, which was obviously free, because how else would I use their product otherwise?
Itās like saying wheels on a car are a āfree bonusā from the company when you canāt use the car without them so they must be provided.
I didnāt get like a TV or phone or anything nice.
user109 Swisscom is now going to rob me?! Is that a threat?
Itās not like I stole money from a charity or a poor family, Iām literally refusing to pay a huge corporation (which are always immoral) a made-up penalty.
I donāt believe in paying a penalty, I did nothing bad to them, I cancelled so they are not providing me a service anymore, and Iām not paying. Why should I pay for a service not received?
Itās like going to Coop, paying 300 CHF but not getting any items?! Why would I pay for anything that I donāt receive? Why should the company receive money for nothing? Whichever way you think about it, they are morally wrong, not meā¦
Kocoxegh54 If you rent a flat for 6 months (contract min 6 months object rent) and only live in it for 3 months, you also have to pay for the remaining 3 months, although you have no benefit from it. Contracts are contracts and to come to an exception you have to talk to each other and not say goodbye Alsatian style (as you want to do). That is immoral and malicious.
Kocoxegh54 Swisscom wants to rob me now! Is that a threat? š
Youāve completely misunderstood. I simply mean that something like this can catch up with you in a different way, even if you think youāre in the right.
If you always want to cheat your way through life like this, it will eventually fall on your feet. (not a threat, but experience).
But everyone is the architect of their own happiness in life.
Over and out, Iām out of here.
breach of contract in Switzerland
