@Kocoxegh54 it’s a small world, you often meet twice. No matter where you flee to, one fine day you will have to pay for it. Whether for Swisscom or in some other way (e.g. being robbed and suffering even greater damage as a result). I agree with Werner, even if you don’t think it’s fair, I would pay the debt. Crumb things are never worth it, justice wins in the end, according to my life experience.

If you have balls in your trousers, talk to Swisscom, there are always solutions.

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    Werner

    This was the only provider my university told me to register with, along with Salt, whose contract was two years.

    It was my first day in this country, I had to do it urgently.

    I don’t consider it a mistake, as I didn’t believe there were any other options. But yes, I will be very careful in this kind of situation again. It definitely taught me a lesson.

    Also, I believe that the company is immoral here, for not caring about my circumstances even when they said that I can cancel whenever I need previously.

    It wasn’t my fault that I had to move, I had no choice in it. Therefore, morally, I believe I shouldn’t pay, and I won’t feel bad about it.

    Lori-77

    I actually left the router behind in the old flat as I had no use for it. The previous tenant did the same, as we don’t need them. If they block it, it won’t affect me at all.

    Freimmientis36 yes, exactly, I literally had less than an hour before the shop closed, I needed to set up the WiFi that day as my parents were leaving the next day and wouldn’t be able to help me.

    I didn’t have time to read anything, the staff explained to me that I can cancel if I move…

    I feel it’s dishonest of them to do this, and make me commit to a fixed contract, they told me I can’t have their WiFi any other way.

    My flat has no cell service, I wouldn’t be able to manage without WiFi, I am a student, I need to do online work…

      Samsi I didn’t get any of these products…

      I got only a router, which was obviously free, because how else would I use their product otherwise?

      It’s like saying wheels on a car are a “free bonus” from the company when you can’t use the car without them so they must be provided.

      I didn’t get like a TV or phone or anything nice.

      user109 Swisscom is now going to rob me?! Is that a threat? 😂

      It’s not like I stole money from a charity or a poor family, I’m literally refusing to pay a huge corporation (which are always immoral) a made-up penalty.

      I don’t believe in paying a penalty, I did nothing bad to them, I cancelled so they are not providing me a service anymore, and I’m not paying. Why should I pay for a service not received?

      It’s like going to Coop, paying 300 CHF but not getting any items?! Why would I pay for anything that I don’t receive? Why should the company receive money for nothing? Whichever way you think about it, they are morally wrong, not me…

        Kocoxegh54 If you rent a flat for 6 months (contract min 6 months object rent) and only live in it for 3 months, you also have to pay for the remaining 3 months, although you have no benefit from it. Contracts are contracts and to come to an exception you have to talk to each other and not say goodbye Alsatian style (as you want to do). That is immoral and malicious.

        Kocoxegh54 Swisscom wants to rob me now! Is that a threat? 😂

        You’ve completely misunderstood. I simply mean that something like this can catch up with you in a different way, even if you think you’re in the right.
        If you always want to cheat your way through life like this, it will eventually fall on your feet. (not a threat, but experience).

        But everyone is the architect of their own happiness in life.

        Over and out, I’m out of here.

        breach of contract in Switzerland

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        changed by user109

        I think everything has been said. It would be better to close this subject.

        I think it would be better to talk to each other nicely, customer to customer (Swisscom).

        Show original language (French)

        Cordialement, Prelude

        Kocoxegh54 Cań‘t resist to add my 2 cents here, too.

        First, there‘s no such service as „Swisscom Wifi“. From what I understand out of this conversation, what you bought is a mobile hotspot that uses the cellular network for providing a Wifi network whereever you happen to be. Whichever device this was, it is only common sense that it comes at a cost which is paid by your monthly fee. So this device clearly is worth something - so why for heavens sake did you just leave it at your old place and didn“t try to sell it at least? It could have bought you two warm meals.

        Second, you are complaining about a lack of morale from Swisscom‘s part. You‘re calling it „stealing“ if they would charge you for what you rightfully owe them as a result of a contract that you signed too hastily. At the same time you consider stealing yourself out of the situation by quietly leaving the country with unpaid bills. You even publicly ask for advice whether this could work. Seriously, who is lacking morale here?

        Maybe the University of Life is trying to teach you a few lessons here. Such as there‘s no such thing as a free lunch, regarding that router. Or that signing a contract in a great hurry can result in bad surprises. But also that mistakes are a part of life that can be seen as opportunities to learn and progress. This won’t be your last one, and not all of them will be as (relatively) cheap as 300 CHF. Another lesson could be that time spent on working out a solution with someone you‘re having a dispute with is never wasted. And finally, that being honest might sometimes not pay off immediately, but always in the long term.

        Choose wisely.

        Have you tried turning it off and on again?

        @Kocoxegh54

        Some things to consider:

        • When you signed the contract, you (or maybe a swiss friend?) verified the identity using a passport/ID card
          => Swisscom knows who you are and depending on where you are from, this will eventually haunt you.
          => If a swiss friends used his identity for your contract, you are actually f*cking with his future, as this will end up in the debt collection register, which all swiss employers require you to send in an exempt before hiring you.
        • You signed a contract with a minimum duration. Because you cancel it earlier, you have to pay the fee. So legally, the question “is this allowed” is clear. It would be a smarter move to check how long your contract might still be valid - maybe it runs out in 1–2 months, and simply paying the normal subscription fee and cancel then would be cheaper.

        Why would you want to jeopardize and risk coming back, only to save 300 chf? Maybe you want to show your children where you studied in 20 years - and then you won’t be able because you tried to be smart and safe 300 chf? Or then you’ll come back and pay waaaay more because of the late fees, collection fees etc? Or even worse: They will find you while you are still in CH and you will have to pay this already in a few months.

        Don’t be stupid. Swisscom won’t care. They will simply start the process for “customer did not pay”. The smart move would be to contact them and nicely explain your situation.

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