Chrisiboy
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You’ve almost hit the point there. At Natel I buy the device of the brand with the functions and in the price range that I want and can use it with any carrier. I can design the appearance freely and use it however I want.
That’s not possible at Swisscom Box, so I won’t give you any money for it. With the last TV box, the friendly boy in the SC shop also wanted to tell me that I had to pay for the box, then I explained to him that it didn’t come in the bag and the purchase was off the table.
Fight back people, don’t just swallow it, there are so many TV/Internet providers and everyone needs customers.
Swisscom sees where cell phone users are at a certain time, which radio cell they were in and which one they moved on to. This data is anonymized and evaluated. The BAG can then say whether there were more or fewer people (cell phones) in an area at the same time. This way you can check whether many people were at a certain place.
The smaller the radio cells, the more precise it becomes. There are more radio cells in cities and along traffic axes (city, highway), so you can also tell where people have moved.
Swisscom has been selling this data for a long time, e.g. to ASTRA. The important thing is that it’s not about the individual user or real-time monitoring, but rather about being able to subsequently say when many users are where and where they have moved.
It’s just getting to the point where I’m having trouble with things like termination, reconnection, etc.
Luckily I don’t need functions like Smart Home, voice assistant, streaming, holiday photos anyway.
If Swisscom wants me to change the box, they give it away for free, otherwise I’ll stay with the old one.
The new software was installed overnight and now I have the new, dark design. Confusing, slow and I can’t even adjust the order of the topic selection displayed.
I don’t want to have to click through “Editorial Daily Tips”, “Most Viewed at Teleclub Movie” etc. until I get to what interests me.
Innovative and customer-oriented is different. Please make an improvement next time. I want to be able to determine the order of the ads myself so that I can ignore all the marketing rubbish and tips that don’t interest me anyway.
Instead of getting better, things are getting worse, more confusing and more tedious.
Of course, that’s why Swisscom isn’t introducing it yet… oh no, those are quality reasons. Sunrise and Salt don’t introduce it either, but they “monitor” the topic and the market.
Why should a carrier invest in RCS if there is no demand? Carriers want to make money, retain customers or have an advantage or want to get involved so that they at least don’t have a disadvantage compared to their competitors.
Earn money? Show me the application that justifies an investment.
Customer loyalty? Show me the customer in CH who leaves Swisscom or only stays with Swisscom because of RCS.
Advantage/disadvantage of competitors? Show me in CH which one has advantages or disadvantages.
So, it doesn’t make sense, there is no real need for it nationally or internationally, there is neither an advantage if you have it nor a disadvantage if you don’t have it. Conclusion: stillbirth.
Dear GuidoT, Swisscom can introduce the service without any problems, the Ericsson infrastructure, which is also used at Swisscom, supports the service without any problems, the “quality” is just an excuse.
As far as I’m concerned, you’re welcome to leave out RCS, I wouldn’t use it anyway, I haven’t sent SMS/MMS for 10 years, so why should I use RCS again? But it doesn’t always make a big announcement and then doesn’t deliver or throws a service onto the market and discontinues it within 12-18 months - that’s misleading customers.
RCS will never make money from private customers. RCS is not interesting because there are too many free apps. There may be applications in the business environment, but they have not yet been found. The few users who are screaming here certainly don’t pay the costs for introducing the service and that’s why Swisscom hasn’t introduced the thing yet
Swisscom still has to provide proof of whether the service will be free for private customers. I don’t see a market for Geschäftskunden if nothing smarter than Visilab’s pilot project comes along and it has to run on all carriers and on every smartphone.
In any case, the helplessness is noticeable when large telcos like Swisscom rely on such a RCS service…let’s take a look.
True, but it doesn’t just originate with consumers. The two largest landline carriers in Switzerland helped a lot. Let’s briefly remember that in the past the business model was to sell bandwidth for Internet access at high prices and at the same time to offer its customers the application. At that time, very good money was earned. In order to be able to meet the increasing demand, investments were made in new technologies and with them This could then be financed for new subscribers with good margins. At some point it became clear that as the availability of bandwidth increased and more network providers increased, the price had to fall, although the case should work as the number of customers increased because everyone should be getting more and more bandwidth. Unfortunately that didn’t work, at 20-40 Mbps all customers could watch their TV in HD and surf the Internet at the same time and that’s still enough for 98% of users today. The misjudgment is based on the fact that carriers have continued to invest in the network in order to achieve ever higher bandwidths, which in fact no one needs. Swisscom’s FTTH program is a good example of this. In 2010 it was said that every building in Switzerland would be connected to fiber optics, that the customer needed the bandwidth and would pay for it. But the fact is that 98% of all households use the offer with the lowest available bandwidth and only 1% of customers who have 1Gbps available via a fiber optic connection in their home actually use it.
It is absolutely clear to me that it is a difficult situation for carriers, but such unsuitable attempts such as establishing RSC do not help the providers because no customer will buy a service if they have been able to use an established “free service” for a long time. The future will look like this: you either provide the infrastructure or you have a good application that you can sell as an OTT service.
All carriers in the world have the same problem, there are major investments in the networks (formerly bandwidth in Fixnet, today 5G), but at the same time less profit is made because prices fall (flat rate) and proprietary services are used the carriers earn nothing. It is understood that Swisscom is trying to offer services that move us customers away from the free services of Threema, WhatsApp etc. There are just a few errors in the whole thing. Firstly, these services do not offer end customers any additional benefits that would encourage them to switch. Secondly, such services will hardly be free; an attempt will be made to create a new cash cow like SMS and voice minutes were. If you don’t want to use the RCS, you can also deactivate it on your smartphone. The advantage is that there are no unwanted costs and in many cases the battery consumption also decreases.