digibuda

I also have 3 graduation lines and 99dBm and get the target value below in the picture of Kundencenter, what does it say in yours?

Which subscription is available?

WalterB for me 3 lines at 4G with -100dB and this picture 😞

@digibuda

There is really something wrong if this speed is not even close to being achieved. Do you have the option of using a cell phone at the location of the 5G booster to determine whether there really is no 5G there?

• Which subscription is available?

Have you ever disconnected the Internet box completely from the power supply and later briefly removed the 5G booster from the power supply?

What is shown on the map at your location, simply enlarge it.

[https://map.geo.admin.ch/?topic=funksender&lang=de&bgLayer=ch.swisstopo.pixelkarte-farben&layers=ch.bakom.mobil-antennenstandorte-5g,ch.bakom.radio- Fernsehensender,ch.bakom. mobile antenna Andorte-GSM ](https://map.geo.admin.ch/?topic=funksender&lang=de&bgLayer=ch.swisstopo.pixelkarte-farben&layers=ch.bakom.mobil-antennenstandorte-5g,ch.bakom.radio- Fernsehensender,ch.bakom .mobile antennas tandorte-gsm,ch.bakom.mobil-antennenlocatione-umts,ch.bakom.mobil-antennenlocatione-lte&catalogNodes=403,408&E=2598797.08&N=1193964.22&zoom=3&layers_visibility=true,false,false,false,true)

I’ve already rebooted all devices and the speed test with my 5G tablet brings with 7ms jitter and 29ms ping a doenload 20.7Mb/s and upload 10.2 Mb/s, which looks like 4G only and a 5G dead spot for me 😞 regarding 5G Cell Tower on map.admin.ch there should be a mast nearby, but whether this is a Swisscom mast, you can’t see it on the map.

@digibuda

Assume you have already done the speed test with an external program such as: with this at the link below.

https://www.wieistmeineip.ch/speedtest/

N.B. 4G should also provide good speed and you have checked everywhere in the house whether there is still reception in another place.

In any case, I would contact support as the target values ​​cannot simply be taken out of thin air.

I assume you have the “M” subscription?

N.B. Are you talking about MB/s or Mbit/s?

https://www.gbmb.org/mb-to-mbit

[unknown] directly on the Internet box 3 it looks different, see pictures in the attachment. and the speed is a little better with 4G, but still not as exciting as the M subscription should bring. It seems like my Switch is spoiling the game here 😞

And I meant MB/s not Mbit/s was a Freudian slip 😄

@digibuda

Surely the network cable will be 8-pin (1Gbit) and not just 4-pin (100Mbit)?

When testing, did you connect the cable from the Internet box to the switch directly to the 5G booster (power supply)?

This switch works for me without any problems.

https://www.swisscom.ch/de/privatkunden/produkte/netzwerkzubehoer/details.html/ethernet-switch-11028114?useCase=HARDWAREONLY&payOption=ONE_TIME&contractDuration=24

Sure, the cables are 8-pin PoE greetings. And from the IB3 (port 3) the included flat cable is currently connected to the PoE injector (LAN) and from there on to the PoE/WAN to the booster, which also lights up green 🙂

@digibuda

However, something may limit the speed to 100 Mbps. The injector or the switch?

Hello zäme,

I’ve had a 5G booster since yesterday, but I’m not sure I understand correctly… According to IB3:

Am I connected to LTE without 5G…

According to FastMile, but

but already. and according to the 5G map (map.geo.admin.ch) my FastMile is 133.5m away from the 5G antenna, at the same height. Then why don’t I have 5G in IB3? Can someone please help me?

Thank you in advance,

Greeting,

Nicholas

It has this version on it 13.00.42/13.00.36/01785

Whatever it says on the FastMile page applies. The display in IB3 has a bug because it is not always updated. So it may be that the value from yesterday is displayed in the IB3, where the 5G signal was gone (it’s exactly the opposite for me).

Important: 2 LTE bands can be better than one 5G band. Sometimes I have less performance when connected to 5G than when connected to 4G and 2 bands. Therefore, please don’t worry about whether you have 5G or not!

Best regards

Okay, thank you for the info, I just don’t think the performance is as strong as advertised on the Swisscom website (between 600 and 1000 MBps), and I’m currently around 350 MBps (i.e. 4G+), so that’s my question

Greeting

---

@nivok wrote:

Okay, thank you for the info, I just don’t think the performance is as good as advertised on the Swisscom website (between 600 and 1000 MBps), and I’m currently around 350 MBps (i.e. 4G+), hence my question

Greetings

---

This is extremely dependent on the location and type of installation. What counts is what is stated in the checker for the location.

Roger G

I think it will be difficult for better 🙂 Maybe I should take away my Linde…

---

@nivok wrote:

Okay, thank you for the info, I just don’t think the performance is as good as advertised on the Swisscom website (between 600 and 1000 MBps), and I’m currently around 350 MBps (i.e. 4G+), hence my question

Greetings

---

@nivok

Advertising and reality are probably nowhere as far apart as when it comes to the speed of mobile, WLAN and PowerLAN.

I have no idea why this is tolerated by the legislature.

hed

Nonsense about advertising and actual available performance. What we can measure and calculate according to the cells (power, utilization, distance…) applies to the address:

The DSL Anschluss is worse because the customer simply disconnected the router from the DSL a few times without turning it off and thus problems were identified. Therefore an automatic Stabilization was initiated, which reduced the performance somewhat. It now takes a few weeks without errors until this is optimized again.

And what the customer now measures with Booster is SIGNIFICANTLY above what is specified for the address. Current measurement from our site:

The ad in Kundencenter is unfortunate, it will be removed.

Best regards

@Roger G

By advertising I don’t mean what the checker puts out but what is in the advertisements, brochures, posters and on the front pages on the web.

See, for example, 5G, which was advertised as 2 Gbps on all possible channels, especially when it was introduced. And in Connect’s practical tests it was 10x less.

When it comes to WLAN, Swisscom is relatively cautious with the WB, but look at the advertising for other products. Up to 8 gigs are advertised. In a practical setting you get ⅒.

Ditto for memory sticks and SSDs. The specified writing speeds are determined using large test files; in practice, much less is achieved.

There is also fibbing in the automotive industry, but imagine how big the outcry would be if a car with Vmax. 200 and 6 liters of consumption advertised will in practice only achieve 40 kmh and would consume 30 liters of fuel.

---

Roger G wrote:

The DSL Anschluss is worse because the customer simply disconnected the router from the DSL a few times without switching it off and thus faults were identified. Therefore an automatic Stabilization was initiated, which reduced the performance somewhat. It now takes a few weeks without errors until this is optimized again.

I don’t understand the part right now, it wasn’t disconnected on my part… Except for a reset (suggestion from Swisscom Support) there is also a disconnection. But we had a 3-5 minute downtime a few weeks ago, could it be that it was disconnected at the central?

And now about advertising and things: For me it wasn’t a general Swisscom advertisement, but rather like a reply email that I received because I was subscribed to the “Expansion de votre raccordement”. On the email it is explicitly stated that a limited number of boosters are possible for my address/antenna:

And this email with my name, combined with the ad in the customer center, led to this forum question…

Just saying…

Greetings