@Roger G:

Well, don’t ask me why that is… the line is “completely” gone even though everything is displayed as “ok” in the IB. Only a reset brings immediate relief or you sit it out and then it works again after about 20-30 minutes.

The problem only occurs when I have the 5G booster connected. If I unplug it, everything works normally. (The DSL route is very stable…)

I have a Synology on the internet but it is not able to connect to the internet via “parental controls”.
How can I exclude devices? _I didn’t find anything (quickly)~ Edit: found

@Sascha-72

See link about excluding devices!

[https://community.swisscom.ch/t5/Router-Hardware/5G-Internet-Booster-Nokia/m-p/693026#M37402](https://community.swisscom.ch/t5/Router-Hardware/5G-Internet-Booster- Nokia/m-p/693026#M37402)

Got the part today. Internet on copper with Internet Box 3 brings about 100 down and 50 up. On the booster’s interface speed test it shows up to 500 Mb down and 70 up. Internally on the WLAN and LAN everything stays at 100 down and up. Somehow the performance doesn’t come to the IB3 because it can’t pass it on. Does anyone here have similar experience or an idea what’s going wrong?

@Fijiochuch45

What does the speed test integrated in the router show?

As far as I know, you can’t measure the overall speed (Booster + DSL) with all external speed testers. With data traffic via the UDP protocol (certain uploads/downloads in clouds), you will also have no speed advantage because this protocol is not supported by the booster.

hed

As mentioned, it shows up to 400 MB. I tested with different speed tests (Green.ch, cnlab, as recommended by Swisscom, speed test app on the cell phone (via WiFi)). They each delivered the same results quite consistently (100 Mb up, 50 down).

Fijiochuch45

What does the 5G booster menu show, example picture below?

WalterB

Problem has been solved thanks to Swisscom technicians. He restarted the Internet box and the booster on the Swisscom server with new IP addresses. Now I have max. 500 Mbits down and 120 Mbits up, previously on the copper line 100 down and 40 up. Happy Surfer ;-).

@Fijiochuch45

It’s great that it works now even though the 5G reception isn’t exactly the best.

True, but that doesn’t really bother us. We are in the back half of Val Lumnezia. The 5G reception on the cell phone is also about as good as the box can manage. We hardly ever need more than the performance measured now (between 300-500 Gbits/s down and between 80-120 Gbits/s up) (except for 80 GB of videos, which I sometimes have to create and upload, in which case it is more likely YouTube is also the problem). So far it has worked well with a Tektonika router with Swisscom SIM (approx. 150 down and 60 up) for all work, TV via online & Netflix. In my opinion, the current solution is the best for us in terms of technology (copper) and price. Things will get even better if the fiber optics that are already in the next shaft can be put into the house.

The wireless solution was necessary because I couldn’t put the IB3 into operation until last week. If at some point there is 400 Mbit/s on the copper, all the better. After the experience of waiting for months, I am a bit skeptical about announcements and appointments ;-). The current solution at least works and provides comfortable performance. So let’s see what happens next. Thank you very much & best regards from Vigngon

Good evening, I’m sorry, but while searching the forum - perhaps due to my poor German - I didn’t find a real answer to my curiosity.
Can someone explain to me why, when I measure the connection speed with the 5G Receiver directly with the Nokia app, I always get significantly higher values ​​than with Cnlab or Ookla Speedtest?
To be clear, with the Nokia app I constantly get values ​​between 480 and even almost 600 Mbps, while with Cnlab and Ookla Speedtest I get averages between 380 and 420 Mbps with peaks at 450.
Thank you if you can clarify this curiosity.

@Bubeli78

What is displayed on the link for the availability check at your location?

https://www.swisscom.ch/de/privatkunden/checker.html/

WalterB

Good morning,
650 Mbit/s download and 82 Mbit/s upload. I’m not complaining about the speeds at which I surf, I’m just asking if someone can explain what one program measures and what the other measures, because the differences are significant. It’s a simple technical curiosity…

Bubeli78

Normally, the value that is displayed during the availability check should be reached.

so 650/82 Mbit/s.

Did you carry out the speed measurement directly on the LAN Anschluss from the Internet box?

What will be displayed if you enter 192.168.1.1 in your internet browser and click the top left green dot with the mouse, see example image below?

WalterB

Hello,
ha of course I did the tests directly with a lan cable and with only one device turned on and connected and not downloading various updates etc.
Here is the screenshot you want.

Bubeli78

It looks like you don’t have 5G reception on the Internet box because LTE is on.

Can you put your picture here like the example below.

N.B. I assume you have the “M” subscription?

WalterB

Hello again,
In fact, at the time of taking the screenshot I only had LTE signal. But that was probably just a temporary coincidence. I had never encountered that before.
I know that I am not reaching 650 Mbps in part because of the signal, which is not perfect despite careful selection of the best window, after weeks of trying and after moving the receiver several times, even though I am about 50 meters from the antenna (an antenna, but according to the Confederation maps it has low power).
So the only question is why, given the circumstances, it measures more than good values ​​for the Nokia app, while the values ​​for the others drop significantly.
If Swisscom can perhaps do something to generally improve my connection, I certainly won’t say no 😉

@Bubeli78

Yes, what about the requested picture above?

Is the antenna from Swisscom?

Maybe @Roger G can give more info.