Doremi are you sure? you can also buy the IB 5 Pro with an existing Internet S and M with a discount of 200.

See also https://community.swisscom.ch/d/853760-die-internet-box-5-pro-ist-da
There writes JanineZ:

With the blue Internet L subscription on fibre, you will receive the new Internet Box 5 Pro worth CHF 349 as a gift. Anyone who orders another Internet subscription on fibre will continue to receive the Internet Box 4. *Existing customers with a subscription on fibre can buy the Internet Box 5 Pro with a loyalty discount of CHF 200 for CHF 149.

The sentence “Existing customers with a fibre optic subscription can buy the Internet Box 5 Pro with a loyalty discount of CHF 200 for CHF 149. ” leaves room for speculation. Is the IB 5 Pro free if you switch from copper to fibre with Internet L?

Depending on how long the minimum contract period is, I would think carefully about what is more worthwhile.

Internet L is 10 more expensive than Internet M

With a minimum contract period of 12 months, that’s 120.
With a minimum contract period of 24 months, that’s 240.

Internet M is usually absolutely sufficient for private use. So why should you pay 240 when you can also buy the box with Internet M for 149?

I would also always recommend changing the technology in the shop. You may be able to get a discount for the contract extension.
Back then I got the IB 4 for free and on top of that there was a 6 month 70 discount.

@JanineZ
Can you shed some more light on this? Does the copper customer get an Internetbox 5 Pro for free when they switch to fibre optic if they take blue Internet L?

Werner

Absolutely right. Someone in my family, a customer for years with an Internet-Box 2 (IB2), received an Internet-Box 4 (IB4) free of charge with an “M” subscription when the fibre was recently switched on. However, our request for an Internet-Box 5 Pro (IB5 Pro) was turned down, and we were not offered the chance to buy it at a reduced price.

Stephan_76

I’ve now discovered that it’s possible to buy the router for CHF 149, as @“Werner” says in my customer area. However, when a member of my family requested one, the answer was negative. What’s more, at the end of December 2024, I can’t remember whether there was a discount or an opportunity to buy.

In fact, I reminded @PTT that the new router he wanted was not free. If Swisscom provides one free of charge, it will be an IB4, unless Swisscom has changed the rules.

Hello Stephan_76 , happy to answer… “Existing fibre optic customers can buy the IB5 Pro at the reduced price of CHF 149 (CHF 200 loyalty discount)”. Kind regards, MirkoP

MirkoP
With or without 24 months contract “gagging” ? 😉

Hello MirkoP yes the discount is already clear so far.

I’m interested in what the copper customer gets when he switches from copper to glass technology?
Does the copper customer then also count as a new customer? Or would the copper customer have to pay the IB5 if he absolutely wants it?

Stephan_76 I switched from copper to glass three weeks ago.

As I already had the IB3 in operation, I had to buy the IB5 Pro for Fr. 149.

charlie2
As I already had the IB3 in operation, I had to buy the IB5 Pro for Fr. 149.

With or without 24 months contract gagging ? (extension)

WalterB

I paid the 6.- frs required for the iPhone and iPad together. That way I can access all the settings. But for the Mac version, I downloaded it from the Apple store and there was no charge.

Prelude

I’ve had it for over a year and with the Fr. 10.- I could use it on all systems, maybe there was a change ?

POGO 1104 …just had a look:

Contract start date: 11/12/2023

Minimum subscription period until 11.12.2025

so the old 24-month contract was simply taken over.

so only 12 months.

POGO 1104 As mentioned by @charlie2, there is no new minimum contract period. Best regards, MirkoP

Thank you for your contribution @PTT . Was the community able to help you?

Then mark the appropriate answer as a solution. This will also help other users.

Merci and best regards,

MirkoP