@Flu80

It’s good that you reported it, it’s more about the postings that complained about the time when the problem was reported. Reporting is always good, it’s better to report too much than too little.

Unfortunately, it usually takes a long time for a fault to be added to the fault list; this has to do with the quantity, because fortunately not every failure is a fault for (almost) everyone.

oldiesbutgoldies

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Unfortunately, it usually takes a long time for a fault to be added to the fault list…

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But things seem to go the other way around quickly with the announcement that the problem has been fixed.

Unfortunately, that’s not the case (as of 6:00 p.m.) Swisscom TV Air Unfortunately it still doesn’t work on the PC using common browsers. Annoying.

Edit

Short addendum.

It works again on the Mac. Top.

Not on the PC.

I can confirm that it works for me now, on Google Chrome.

Nothing works for me, not even with Chrome and I restarted the PC. So I’ll start Wilmaa again:smileymad:

I can’t watch shows with Safari, Firefox or Opera. Home works, TV Guide works, but as soon as a program is selected the system remains at “Loading channels”. The Silverlight plugin is configured to “On” for tvair.swisscom.ch. I’m really at a loss.

Thanks for the tip, until now the TV Air didn’t work on Chrome

But now it only runs on Chrome!!!!!!!!!!!!!!!
And that’s quick - sour matter….. it was stupid that everything happened on January 1st. happened.

But anyway… my trust is also damaged. We’ll get Wilmaa Abbo.

Things have worked out for me here.

TV Anschluss you can also smoke, I won’t buy it.

AND SO SWISSCOM MISSED THE CONNECTION TO THE INTERNET, IT’S A PATH

The same problem for me and, as can be seen from other threats, for hours also for many others.

Swisscom seems to have screwed up something again - and doesn’t think it’s necessary to inform its customers about it with a short statement. This could at least prevent you from getting very annoyed and starting to tinker with your computer configuration without any results.

I also pay for TV air for expensive money with Vivo M, so it’s doubly annoying when the connection is cut off for hours (hopefully not for days).

After TV-air has been working only hesitantly and with repeated interruptions in the past few days and weeks (at least on Mac/Safari), I’m seriously starting to ask myself whether I’m in the right place with this provider.

On MAC it doesn’t work with Safari or Chrome for me.

Let’s see how long it takes until stable service is available again.

FDM82

I don’t find that funny at all!

No change doesn’t work with either Firefox or Chrome

Try using Opera on the Mac. It worked for me.

Does it work for me with Windows 10 and Firefox?

Lucky you 🙂
However, the error message is still active.
Tried win7 + Firefox + Chrome

This shit still hasn’t worked for 3 days.

I was just sent the following message via SMS.

“The cause of the disruption has been localized. The solution has already been initiated. All systems are under observation. We apologize for the inconvenience. Swisscom”

It’s been running on the Mac with Opera since around 4 p.m.

Unfortunately not yet on the PC Win 8.1 with Firefox/Chrome.

Luckypuck

Hey, I’m running on Firefox with Win 10 again, greetings mazel

Had a pig?:smileyhappy:

in Kundencenter:

Swisscom TV Air not available

Opened on: January 2, 2017, 10:19

Estimated completion on January 5, 2017, evening

edit: it’s working again for me now

The recordings can also be viewed again.

I hope it stays that way, the fault indicator is still active..

Greetings mazel

Swisscom writes a temporary solution under disruption:

Description

Swisscom TV Air was affected for some customers. In the meantime, our specialists were able to implement a temporary solution, thanks to which Swisscom TV Air works with the usual quality. The cause of the disorder is localized. The fix has already been initiated. All systems are under observation.