Hello DanielD

Thanks, I’ll go and see if I can disable that.

Good evening everyone,

Continuation of the adventure, PC formatted and used for several days for office= no worries. Installed the Steam client and War Thunder and after two games= relocked 🤬

Now I don’t know what to do…

WalterB

No changes to the firewall, I opened a port on the router that points to my Nas but it’s been running like that for 3 years with no problems.

WalterB

This is a fixed mounted pc running Windows 11

Hi anjoco

That’s what I did in the first place but it was directly blocked again and then it’s no longer possible to deal with the problem in My Swisscom, you have to call the hotline. There are apparently 3 levels of blocking and I was blocked at level 3.

I’ve checked the PC with Windows antivirus and Malwarebyte, and it’s clean. I’ve uninstalled the games and clients and I’m leaving the PC running to see if the blocking happens again.

Hi POGO 1104

No VPN installed

Hello everyone, I called the hotline and they said it was because you have to select a Swiss server for the game, but most of the time it’s best to select a server in Western Europe…

WalterB

Hi, should I format the disk and reinstall Windows from scratch?

How do I format it? From the bios?

GuidoL

Hi, I haven’t launched the games just installed valorant and the steam platform. However it’s a good idea, I could install only valorant and see what happens.

Lori-77

Hi, I reset the pc via Windows by erasing all the data

Hello,

I had a Swisscom security block about a fortnight ago. After phoning customer service to unblock it, I did as I was advised, i.e. disconnected everything and reconnected the devices one by one every two days. I suspected my son’s PC, so I didn’t reconnect it, unlike all the other devices, which didn’t cause any problems. Well, I had the culprit! Last night I completely wiped and reset my son’s PC and reinstalled his two games: Valorant from Riot games and the Steam platform, both while making sure that the downloads were legitimate.

This morning, another security block! I’m sure I don’t have any viruses or malware.

Is there a problem with Steam or Riot being detected as malicious?

Thanks for your help!

David