avrosen

What does your Kundencenter say “At your address”?

@avrosen

There are two limits to speed:

- Administrative > with subscription M it is 300/300 Mbit/s (glass) or 300/100 Mbit/s (copper)

- Technical > see www.swisscom.ch/checker

The deeper limit counts

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@hed wrote:

…

- Administrative > with subscription M it is 300/300 Mbit/s

..

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On copper it is currently 300/100 for the M subscription; 300 symmetrical only applies to glass, but no one will think of using the booster to increase speed 😉

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@kaetho wrote:

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@hed wrote:

…

- Administrative > with subscription M it is 300/300 Mbit/s

..

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On copper it is currently 300/100 for the M subscription; 300 symmetrical only applies to glass, but no one will think of using the booster to increase speed 😉

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Thank you very much for the tip, I corrected/added it to the post above.

Thanks in advance for the information.

It says in the checker

Max. 18 Mbit/s download and 2 Mbit/s upload available
Up to 650 Mbit/s download and 200 Mbit/s upload with the Internet-Booster 5G

And according to Kundencenter, 300 downloads and 52 uploads are activated. And that’s exactly what it’s about. Why are there only 52 online when technically 100 could be achieved?

Andrew

avrosen

The performance depends on the load on the mobile transmitter source. You can see from my values ​​in Kundencenter that I get 500/78 Mbit/s from the transmitter source.

It can also be that sometimes you get more, or sometimes less.

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@avrosen wrote:

Thanks in advance for the information.

It says in the checker

Max. 18 Mbit/s download and 2 Mbit/s upload available
Up to 650 Mbit/s download and 200 Mbit/s upload with the Internet-Booster 5G

And according to Kundencenter, 300 downloads and 52 uploads are activated. And that’s exactly what it’s about. Why are there only 52 online when technically 100 could be achieved?

Andrew

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@avrosen: There are a few points to consider at your location:

• We currently have a limit of 50mbps from the booster in the US. This may no longer apply over the course of the year (depends on workload). However, apart from the speed test, you are far from using this bandwidth.
• Swisscom TV is also not running via the booster yet. That’s why you don’t get a UHD TV yet. This will also change over the course of the year.
• There are still old bridge taps in the house that absolutely have to go. This should improve the attenuation and thus also the bandwidth available from the landline network. You don’t have any interference, but the bandwidth is too low in the DS and US. The booster relies on a stable line
• The alignment is ok in terms of values

Best regards

Thank you for this detailed answer. So does that mean that even if I were to switch to the L contract, the US would still be capped at 52 Mbit/s (with the hope that this will be lifted during the year)?

More about the junctions mentioned. The house is a 30 year old chalet. Nothing has been done to the installation since construction. Until now I’ve always blamed the poor quality on the fact that the house is a little outside the village and away from the road and was connected with a long copper cable. But if you say that you can still measure these taps in the house and that they also influence the line quality, then I’ll start looking.

Thanks again for the support.

@avrosen

30 years ago we still had analogue telephony and it was completely normal to have several telephone sockets installed so that one telephone could be connected in several rooms.

With the switch to IP telephony, all telephone sockets and unnecessary cables should have been disconnected, apart from the one telephone socket that continues to be used as a router socket, in order to optimize the pure DSL signal.

Swisscom never informed customers of this very aggressively and that is why many copper installations are still running below their technical performance limits.

Simply because no one has yet thought of optimizing them for pure digital DSL operation.

@avrosen Correct, currently the maximum in the US landline is + 50mbps, regardless of whether M or L. Whether, when and how much this will be increased cannot be said today. Your display of max 200mbps is an error and will be corrected in February. It’s already correct for me.

Regarding the BridgeTap, because of the very long VDSL line where the high frequencies are attenuated far too much anyway, this has an effect on performance, but not stability. If the tap(s) are removed, then the line will get more power, but only a few mbps. What’s more important is that it doesn’t bother you.

The fact that the chalet is outside the village doesn’t matter in terms of quality, because all houses have a very long connection to the nearest headquarters, about 2km away. That won’t change anymore, as fiber optic expansion is already planned there. The headquarters is already equipped for this. When this will happen is anyone’s guess, because if you had to pull 4 fibers from the headquarters per household, the 2km pipe from the community to the headquarters would not be enough and would have to be completely rebuilt. This would mean that your expansion would be pushed back significantly (n years).

Please report back here if you have tracked down the BT or were able to remove it. I’ll then measure again.

Hello WalterB & Co

Since you seem impressively competent and helpful here in the forum, I am contacting you directly with our problem. 😉

We have also been installing the new Nokia 5G Booster for a while now. A few problems arose (before that we already had the 4G booster, which worked quite well):

With Devolo (Magic 2) there were repeated dropouts lasting several seconds (3-5 times per hour-long Zoom call). Measurements with PeakHour showed latency peaks of up to 800ms, sometimes even complete interruptions.

I then bridged Devolo (free hanging LAN cable through the house, 3 floors…;-)), which only led to a partial improvement. Latency peaks of 120-170ms were still common, which were noticeable in the video call, although not as dramatic.

Interestingly, performance has improved over the last few weeks (still unchanged over LAN cable).

--> 1. Question: Is the 5G Booster poorly compatible with Devolo? Of course I would like to use Devolo again to remove the freely hanging cable.

--> 2nd question: Can you somehow explain the improvement in performance over the last few weeks?

--> 3. Question: Are there other things to consider that benefit performance (especially stability)? The top speed is right.

Thank you very much in advance for the help!

Marc

Additional information:

Subscription: S

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Vauckieckeid54 wrote:

😉

--> 1. Question: Is the 5G Booster poorly compatible with Devolo?

1. Devolo & co are generally poorly compatible with everything due to technology. Sometimes sooner, but certainly later at some point…

@Vauckieckeid54

What is your situation regarding the DSL connection? Before you think about a 5G booster, you should always make sure you get the most out of your landline connection. For example, do the router’s sync values ​​(visible in the GUI under diagnostics) reach the values ​​specified by the checker? www.swisscom.ch/checker

Power LAN is the least suitable of all connection types. This almost always leads to problems sooner or later.

Several users have already reported that the speed can increase slightly over time. As with DSL-Anschluss, there may also be a so-called “calibration phase” with 5G. But depending on the environment over the year, things can also go the other way around if, for example, trees between the booster and the mobile antenna grow leaves again in spring.

@Vauckieckeid54

The best connection for the 5G booster is directly with a LAN, it can also be via the switch, which you can also use, for example. used for the TV-Box.

I connected my 5G booster via a WLAN-Box which is connected to the Internet box via LAN.

A D-LAN (Powerline) is the worst connection option and, in my opinion, should not be recommended for the 5G booster.

[https://community.swisscom.ch/t5/Internet-Wissensbox/Internet-Booster-5G-Speed-pr%C3%BCfen-bestellen-und-schneller-surfen/ta-p/689892] (https://community.swisscom.ch/t5/Internet-Wissensbox/Internet-Booster-5G-Speed-pr%C3%BCfen-bestellen-und-schneller-surfen/ta-p/689892)

Everything has been going well for me for a long time now. Yesterday I wanted to max out the Anschluss for a long time and noticed that it no longer worked. When I logged in, the booster was no longer available. Not in the overview either.

Several restarts, even turning off the power completely, didn’t help.

This may have something to do with the new firmware that came out this week(?) 13.00.42/13.00.36/01785

The booster can be reached with its IP. 5G is no longer displayed either. Only 4g left.

4g connectet, receiver online, service optimal.

@gustavos

Try it with the following order:

- Booster and router (IB) power off

- Router (IB) power on

- Wait 10 minutes

- Booster power on

@gustavos

It should work normally again if you briefly disconnect the 5G booster from the power supply.

No change except that 5g with almost full reception is briefly displayed on the booster after a restart. But with receiver = no internet.

Then online again on 4g receiver.

The booster is not displayed whether it is 5 or 4g in the box anyway.

Is the connection from the 5G booster to the Internet box OK? How is it all connected?