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@ebu wrote:

@wolewo

I also threw the pick into the ditch at least once and even returned the device, but then ordered it again.

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I had already thrown the 4G booster into the ditch back then because, despite many efforts by Swisscom and myself, the part didn’t work stably and problem-free for two weeks in a row.

Fortunately, I have g.fast in the meantime and I no longer have to dig out the pimple.

@hed

Your advice is of no use to us “poor people” because we don’t have fiber optics or g.fast and are therefore dependent on emergency solutions like boosters.

At least it looks like my 4/5G reception is becoming more and more stable, even if it’s partly raining now, so they’re probably working on it.

WalterB

@wolewo

What do you mean it doesn’t show anything on the Internet box? Do you see anything on the topology?

@WalterB

I was also one of the “poor” people back then, but in the end I preferred a slow 20/5 without a booster rather than an unstable 40/10 with a booster.

@wolewo wrote: “…It’s not showing me any devices at the moment.” Hmm…

You may be shaking your head right now because of my naive idea, but can’t you just remove the UDM? Then basically from the internet socket directly to the IB and connect the booster to the IB. On the IB there is a “normal” switch and only the most important devices there so that the household does not collapse. It’s a lot of work, I know, but this way you might be able to locate the device that doesn’t work with the booster.

@wolewo

All I can say is wow… so big, so complex. It certainly won’t be easy to find the culprit. I wish you good luck.

By the way, I had implemented another measure. Namely the one that I activated NTP in the Booster UI.

wolewo

What was wrong for me with System / NTP is the time, which was set to USA, but I didn’t set (secure) the Enable NTP switch myself.

@ebu @wolewo

NTP was already an issue in December in connection with the booster. the solution to certain problems or am I wrong?

@hed @wolewo

Yes, I noticed the term ‘NTP’ in a side note from @Tux0ne at the beginning/mid of December and then, as I often do, I just gave it a try.

For me, activating and correctly setting NTP immediately solved the problem with reaching the email server. Together with deactivating the devices for the booster in the IB3 and deactivating/clearing the DNS cache, the booster integrated perfectly into my network. Since then (over 14 days) no more problems. The speed almost always close to 500/100 from original 100/30.

However, I don’t know - and won’t fiddle with it again - which of the 3 measures was decisive.

But @wolewo’s network topology is much more complex than mine and I hope he can solve the problems too. If it is actually “only” due to NTP, Swisscom would have to think about whether this function should be set up automatically when the booster is delivered/installed. If that’s even possible.

@ebu

I suspect that the wrong time also has an influence on some systems.

There is also some good information below.

https://www.ntp-server.de/ntp-server-schweiz/

WalterB

@wolewo @ebu

I’m currently using the speed test at the link below, and it still shows relatively correct values.

But you still have to adapt the corresponding Swisscom subscription, see the picture below, for example. Subscription “L” with 5G booster.

https://www.wieistmeineip.ch/speedtest/

wolewo

You still have to adjust the speed under subscriptions that are no longer current because the 5G booster subscription is not included.

This means that the correct values ​​are displayed.

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@WalterB wrote:

@wolewo @ebu

I’m currently using the speed test at the link below, and it also shows relatively correct values.

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@WalterB

You can get the most extensive background information by testing the CNLAB app if you click on the user ID at the top right of the window after the test.

You can also get a lot of additional information from the official tester from the Swiss provider (Networktest) if you click on “Show measurement results” after the measurement.

hed

@wolewo @ebu

Surprisingly, even though there is now snow everywhere on the trees and the reception quality has deteriorated significantly, I still almost always get the target value from the subscription “L” (500/80Mbit/s).