@ThomasS Another wish to forward to the developers:

If you watch live TV and later turn the device off, playback will start again at the time you turned it off instead of starting live TV again on the same channel.

Thank you

Hi Swisscom,

I’m glad that BlueTV finally works on AppleTV, but I still have a few comments:

- Can’t you offer TV provider integration like Salt and Sunrise? So that content can also be seen as TV content?

-Despite the latest Apple TV, the picture quality of the channels is significantly worse on a brand new 4K TV than via Swisscom

Box. Is this intentional or is it being worked on?

-There should be an easy way to get to the big guide, perhaps using the back button on the remote control from Live TV? The swipe up mini guide is a pain to zap…

thanks and greetings

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@andybrunner wrote:

If you watch live TV and later switch off the device, playback will start again when you switched it off instead of starting live TV again on the same channel.

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Thanks for the input, I’ll be happy to pass it on.

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@NoIdea2021 wrote:

• Can’t you offer TV provider integration like Salt and Sunrise? So that content can also be seen as TV content?
• Despite the latest Apple TV, the picture quality of the channels is significantly worse on a brand new 4K TV than via Swisscom Box. Is this intentional or is it being worked on?
• There should be an easy way to get to the big guide, perhaps using the back button on the remote control from the live TV? The swipe up mini guide is a pain to zap…

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Thank you also for the input, which I was happy to pass on. Regarding image quality, all I can currently say is that it of course depends on the connection, but in principle we are always working on such issues. Nevertheless, the best experience is not only in terms of image quality with the TV-Box from blue TV.

Hi Thomas,

many thanks for your response!

Of course I understand that the image quality depends on the connection. I have your 10Gbit/s package and my AppleTV is connected directly to the Internet Box via cable (1Gbit). So I expect it to work well here. If I compare it, for example, with the quality of Zattoo or 1080p content from Netflix, the picture here is massively worse. Using a points system I would say it’s 9/10 on the Swisscom TV Box and 5/10 on the AppleTV in terms of quality. A little worse is a good thing, but it’s quite noticeable as it is.

I also noticed that the EPG apparently isn’t cached in the app, that’s something you could add. When I zap through the guide like this, it even loses the channel logos and has to load them again.

Thank you for actively following this and listening to our feedback 🙂

Kind regards

@NoIdea2021

I guess I didn’t check it as carefully as you did. But with the best will in the world, I hardly notice any difference between Swisscom Box and Apple TV Box with blue TV.

In my opinion, this cannot be compared with Netflix & Co., as the content of the TV stations is broadcast in a lower resolution anyway. SRF HD, for example, broadcasts in 720p/50, but many streaming providers broadcast their HD content in 1080p, sometimes with (supposedly not noticeable) variable bit rates, but still in higher resolution.

In my opinion, a comparison should only be made between blue TV apps and the set-top boxes from Swisscom. And just: I don’t see any noticeable difference here on HD. Certainly not one that would allow a rating of 5/10 to 9/10.

Thanks for your feedback, but I think I’ve already tried it out quite extensively.

I have both connected to my TV, Swisscom Box UHD and Apple TV 4K HDR. For example, if I look at RTL2 HD, the logo on the signal from the Apple TV is already quite pixelated compared to the image from the Swisscom Box. The whole image also becomes more “artifact-ridden”, as if adaptive bit rate is on and only uses a small part of the possible bandwidth, compared to Swisscom Box perhaps. how an H264 CAVLC runs at 3000kpbs on the Apple TV and 6000kbps on the Swisscom Box. Maybe Swisscom is using a completely different codec here compared to the Swisscom Box?

In comparison, I don’t have this problem with the Zattoo TV app on the same box, for example.

It would just be interesting to know whether there is a technical limitation on the quality on the part of Swisscom.

Or it’s the upscaling, maybe the Swisscom Box is significantly better than the AppleTV. But I can’t actually imagine it?

I would also be happy to take a photo of it, you should be able to see it.

@NoIdea2021

A photo of the pixelated station logo would probably help. Then I can at least compare it with my TV.

In my opinion, ATV 4K has a very strong upscaling. That probably can’t be the reason if other apps bring sufficiently high-resolution images.

Resolution in ATV is on 4K SDR or HDR I assume? As long as you have a 4K TV. “Adapt to content” are both on? The latter shouldn’t be the cause of the problem.

I can’t confirm that either.

Image is comparable to that of Swisscom Box.
ATV (on Sony TV), Settings: 4K Dolby Vision, “Adapt to content” both disabled.

On the SC box the logo is definitely a bit sharper. But to see that I have to take a photo where the channel logo almost fills the entire iPhone display. If I sit 2 meters away from the TV I don’t see any difference.

Stephan_76

I only see minimal differences. Here the SRF logo (from SRF News at the top left) zoomed in twice to the maximum. Above via Swisscom Box, below via Apple TV Box (not 4K) on an HD TV.

The same picture settings on the TV were used for both HD inputs.

I can hardly see any significantly different motion blur/artifacts with the naked eye.

The SC technicians could disclose the codecs/bit rates used.

@Stephan_76

Great comparison and you can clearly see the difference.

Probably different resolutions and bitrates.

If you have the boxes on LAN cables, you can check the bit rates on the LAN diagnostics of the Internet box.

As far as I remember, an HD broadcast on a Swisscom TV Box usually runs at around 7 Mbit/sec.

I assume the stream for the Apple TV box is supplied by Swisscom with significantly less.

Hey, thank you very much! Yes, these are pictures that are even better than what I took and wanted to post and that is exactly the effect I see!

Thank you!

@ThomasS from Swisscom has long since confirmed it:

“The best experience is not just in terms of image quality with the TV-Box from blue TV.”

You can discuss it for as long as you want, if you want to get the most out of image quality, you should buy a TV-Box and it’s good.

Now I see a clear blur of motion in myself too.

The Swisscom Box draws around 6 Mbit/s for me, the blue TV app draws a little more than 4 Mbit/s with the same channel. Swisscom certainly uses a higher bit rate for its own boxes.

The bit rates are not the only decisive factor for the image quality, i.e. the equation “higher bit rate = higher image quality” only applies to a limited extent, because the coding and compression method also depends, for example.

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@hed wrote:

@ThomasS from Swisscom has long since confirmed it:

“The best experience is not just in terms of image quality with the TV-Box from blue TV.”

You can discuss it for as long as you want, if you want to get the maximum image quality, you should buy a TV-Box and it’s good.

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It’s just a business question. What does Swisscom want to achieve with the blue TV app?

Who is this intended for? The second home owner like me who doesn’t want a second TV subscription in the holiday apartment he uses and is content with a loss of quality? Or the inOne subscriber who doesn’t want to buy a second box for the second TV and can also live with losses? Or the potential new customer who you want to lure via TV Air free and get them to pay? Or completely different?

Netflix, Disney+ and Co. offer better quality. Technically this is not a problem. It’s a question of strategy that I don’t understand here.

@maecke

Completely correct, but I hardly believe that Swisscom can be considered in terms of strategy here in this forum.

But ultimately the market, i.e. the customers, decides when choosing the provider and the technology.

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@hed wrote:

@maecke

Completely correct, but I hardly believe that Swisscom can be considered in terms of strategy here in this forum.

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Secure. But customers have a legitimate need to know what they can expect. Swisscom, which is not very transparent, does not talk about noticeable differences in quality. It’s their business, but here in the forum customers help customers. Even when it comes to establishing that there are such differences. 🙂

The statement that you can expect the best TV experience with the Swisscom Box is not necessarily technically correct in terms of picture quality and is more marketing blah.

But of course, you could experience that yesterday: Internet Swisscom off = apps offline. But blue TV via Swisscom Box was still running. It’s not marketing, but it’s technically justified. 😉

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@maecke wrote:

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@hed wrote:

@ThomasS from Swisscom has long since confirmed it:

“The best experience is not only available in terms of image quality with the TV-Box from blue TV.”

You can discuss it for as long as you want, if you want to get the maximum image quality, you should buy a TV-Box and it’s good.

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It’s just a business question. What does Swisscom want to achieve with the blue TV app?

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Good question @maecke

My take on it:

I’m happy when I’m camping when I can watch ORF or Tele1. Or just watch a football game on blue Sport or blue Zoom. I accept the slightly worse quality, at least I can see it. And just the fact that I no longer have to connect the iPad to the TV every time is a win.