It’s just a business question. What does Swisscom want to achieve with the blue TV app?
Who is this intended for? The second home owner like me who doesn’t want a second TV subscription in the holiday apartment he uses and is content with a loss of quality? Or the inOne subscriber who doesn’t want to buy a second box for the second TV and can also live with losses? Or the potential new customer who you want to lure via TV Air free and get them to pay? Or completely different?
Netflix, Disney+ and Co. offer better quality. Technically this is not a problem. It’s a question of strategy that I don’t understand here.
Secure. But customers have a legitimate need to know what they can expect. Swisscom, which is not very transparent, does not talk about noticeable differences in quality. It’s their business, but here in the forum customers help customers. Even when it comes to establishing that there are such differences. 🙂
The statement that you can expect the best TV experience with the Swisscom Box is not necessarily technically correct in terms of picture quality and is more marketing blah.
But of course, you could experience that yesterday: Internet Swisscom off = apps offline. But blue TV via Swisscom Box was still running. It’s not marketing, but it’s technically justified. 😉
@maecke wrote:
It’s just a business question. What does Swisscom want to achieve with the blue TV app?
Good question @maecke
My take on it:
I’m happy when I’m camping when I can watch ORF or Tele1. Or just watch a football game on blue Sport or blue Zoom. I accept the slightly worse quality, at least I can see it. And just the fact that I no longer have to connect the iPad to the TV every time is a win.
@Stephan_76 wrote: Good question @maecke My attitude to it: I’m happy when I’m camping when I can watch ORF or Tele1. Or just watch a football game on blue Sport or blue Zoom. I accept the slightly worse quality, at least I can see it. And just the fact that I no longer have to connect the iPad to the TV every time is a win.
Yep. And in the apartment I’m happy to be able to access my recordings from home on such cloudy days. 😉
Swisscom itself needs to know whether developing apps on so many platforms (Samsung, LG, Apple) is worthwhile if certain customers are ultimately disappointed with the image quality. You expect at least the same from Swisscom for the more expensive subscription as with other cheaper providers.
Pointless to discuss it here. Is their construction site. I just don’t think it’s clever.
@maecke wrote:
…
The statement that you can expect the best TV experience with the Swisscom Box is not necessarily technically correct in terms of picture quality and is more marketing blah.…
But now you’re missing the point. Swisscom’s statement is clear and clear:
“The best experience is not only available in terms of image quality of course with the TV-Box from blue TV.”
The image quality is explicitly mentioned in this statement! What more do you expect?
There are 4 ways to watch SC-TV, via TV-Box, via the app on the TV, via Apple TV and via browser (TV Air). And the quality should be in descending order.
I don’t actually think that @ThomasS consciously wanted to communicate with his statement that the resolution for the new big screen blue TV apps was deliberately chosen to be lower than for the TV boxes.
I think this is more of a pending need for improvement regarding the bitrate delivery of the apps.
But of course Thomas himself knows this best.
Maybe @RomanE can also say something about the significant differences in bit rates.
Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom
Oh, I didn’t want to personally offend @ThomasS with “marketing blah blah”. He’s doing a great job here. 🙂 I would have made that statement if I were him. 😉
Perhaps Swisscom will communicate in the future that its Swisscom Box is still the best choice in terms of image quality. HD or not: the bit rate used seems to be weaker.
With the new app, certain customers may have expected to be able to do without one or other Swisscom Box in the future. At least that was my expectation and now I’m a bit disappointed. Let’s wait and see, maybe it will be optimized.
Might be. However, many customers probably expect the same quality via TV-Box, TV app and Apple TV.
I can enjoy Dolby Atmos with the Netflix app on LG TV and Apple TV. The Swisscom Box does not support Atmos, nor does the 21 model. And that’s why I definitely don’t use Netflix via Swisscom Box: For quality reasons… My 2-year-old TV and my 3-year-old Apple TV 4K box can support Atmos.
So it is by no means self-evident that the best quality can be expected with the Swisscom Box. 😉
I didn’t say that this was a given, but @ThomasS wrote here without any marketing nonsense that the TV-Box delivers the best quality.
But of course, it would be very desirable if Swisscom had a detailed overview in a prominent place on the homepage. would publish a detailed comparison of the 4 variants with all the advantages and disadvantages.
Is there actually still a difference in quality between Blue tv air free and blue tv air (paid 10CHF)? That was still the case last year with the app and on the TV. And a customer who has a Blue TV via inOne only got the quality of the Blue tv air free with his login, with his recordings, memory and assets but only in the reduced quality.
What is the status of this today @RomanE?
I’m currently writing a comparison of the offers and would like to know more precisely because I can’t easily simulate a inOne subscription 😉
That’s right, here. “Best TV experience” and “best picture and sound quality in UHD/HDR” are a bit of marketing nonsense. 😉
Could also represent the fact that 4K, UHD, HDR and Dolby Audio are only available on the TV-Box, as can be seen further down the page. It is less obvious that the HD picture in the blue TV app is worse than on the TV-Box.
With Netflix, for example, it’s the other way around: On some Smart TVs and on Apple TV 4K, their app is at least superior to that of the Swisscom TV-Box in terms of audio codecs (Dolby Atmos).
One could assume that the blue TV app offers at least the same picture and sound quality as the TV-Box (on the very powerful Apple TV 4K box or a correspondingly good TV). After all, you also pay an extra CHF 5.- per Smart TV usage… For poorer picture and sound quality, of course.
As an (additional) paying customer, I would expect at least the same picture/sound performance. Swisscom primarily wants to continue selling the boxes, fair enough. But then you could at least offer the blue TV app at no extra cost. With a inOne subscription at CHF 130/month anyway…
The question was whether there is a difference between the TV streams blue TV air and Blue TV air free and whether customers who have a Blue TV subscription and the app or Apple TV Box use the streams of Blue TV air free or Blue tv air (pay) if there is still a distinction.
As I said, this was still there last year.
Blue TV subscription inOne doesn’t interest me at all.
You don’t even know whether you’re only getting HD or Full HD (apart from the upcoming SRF streams) 😉 Note, this is not the resolution that the STB negotiates with your TV.
So I can measure it myself and I’ll probably have to do that. It’s just a bit more tedious if I have to create different Swisscom logins. But I can’t answer the question about streams for inOne customers.
Except on the iPad app. Someone could help.
Can you change the quality in the iPad app with a Swisscom login and an active inOne Blue TV subscription? At the top right, change the quality of the stream with the diamond.
And if not. Would someone be so good as to get a Blue tv air subscription for 10 CHF with a new Swisscom login. You can do it for free for 3 months, so redeem it and cancel straight away. Then test the same. Can you suddenly activate better quality in the app?
So that would be my question. And of course I would be interested to know if the quality in the Apple TV box would suddenly be better (apart from the sound, which unfortunately they haven’t managed to achieve within a year)
There are no quality settings on the display on the iPad with “inOne TV Air”.
There is no diamond on the standard image and only the grayed out diamond is hidden behind the 3-point menu.
Here is the additional screen:
The picture is not bad on an iPad Pro, but feels less sharp than the live streams from the SRF Sport app.
At Swisscom, the TV resolution for mobile devices is not 720P anyway, but reduced because it is assumed that this is of no use on small displays anyway.
That may still be true for the iPhones, but no longer true for the large iPads.
Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom