When do I actually want swisscom to correct the problems?

@MiriamF: can you please give us a meaningful answer?

thanks in advance.

I would also like to address the question of when Swisscom intends to put an end to this tragedy.

Here is the crime scene from tomorrow as an example. Sorry if I have to use words like that. But what is provided here by the data provider is just pathetic. And I pay a lot of money for that.

Crime scene SUN October 3rd, 2021

Or even Friday

23.10 SRF 2 track cycling

from Grenchen / Germany

Exactly!!

We pay a lot of money for a defective product without knowing when it will be corrected.

We customers simply no longer accept this situation!!!

@falonef

It’s annoying, but not particularly dramatic.

As long as everything else runs correctly…

@falonef what would be worse than an incorrect/unusable EPG?

With Samsung TVs, the EPG can be switched to another provider if you are not happy with yours. This is not possible with Swisscom.

And as is usually the case with such things, communication is part of the reason why it is so tragic. As with the deterioration in the recorder function, something is glorified as an improvement.

So far, as far as I know, no point has been mentioned where something has improved in the EPG.

The problem is the series recording: only first broadcast!

this is very annoying for me.

so far no solution.

falonef

 What’s wrong here?

Tip: Almost everything…

Greeting

gnu

@Gnu76

Unbelievable 😂😮

You don’t even know whether to laugh or cry.

This EPG supplier is located in some Eastern European basement

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@Andy7171 wrote:

You don’t even know whether you should laugh or cry.

This EPG supplier is located in some Eastern European basement

---

So I feel more like crying.

I’m starting to doubt that Swisscom is interested in improving the data. I think the new provider is massively cheaper. If I’m still wrong, it would be up to Swisscom to clear the supplier’s head.

The Geburtsdatum has now disappeared. I haven’t found a shipment with a date yet.

It’s a shame, I always found it interesting to see the age of the actors.

So I just have to look on the internet again…

Oh right. So instead of improving you just leave out the information. You can do it.

Does anyone happen to know whether this is the case with Salt or others?

It’s possible that there are problems, but with such massive problems we should actually expect a statement from the head of the Blue Entertainment department. It was briefly introduced at the rebranding show last year.

hello swisscom

Where are you?

Stauldoteiy82 wrote:

Does anyone happen to know whether this is the case with Salt or others?

I was looking for the game in the hotel where I am at the moment.

Since it only shows a few channels at a time, I assume that this is the information that the channel provides. 

Overview of new series is now completely missing… 😧

Greeting

gnu

After the many negative feedback from users, can the title of this post be adjusted accordingly…?

I can only confirm what has already been mentioned:

- Detailed information about the actors - e.g. from Wikipedia - which were previously available, are missing
- Dates of birth of the actors are missing
- For series such as Crime scene episode number has been missing for some time.
- etc.

Dear Swisscom, this is another step backwards, as in many other areas☹️ I can’t really say anything more about it.

Didn’t even know that You’re kidding

is a comedy series 😂