But you already have the “M” subscription?
For me, the LTE display disappeared when I briefly removed the 5G booster from the power supply.
The tree is not a problem at your location, but where there are several trees and the distance is 420m, ⅘ G reception is practically no longer possible, there are only two graduation marks.
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
Hello everyone,
I’ve been using the 5G booster for some time now (again…) and I’ve noticed that after a while the internet connection sporadically “breaks down”, i.e…. no surfing is possible, but streaming (Spotify etc.) continue to work.
It’s as if existing connections work but new requests (e.g. access a website) come to nothing.
A reboot of the IB3 will help, but that may only last half a day.
If I consciously disconnect the booster, then I don’t have the problem.
Is the problem known?
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
@Sascha-72 wrote:
Hello everyone,
I’ve been using the 5G booster for some time now (again…) and I’ve noticed that after a while the internet connection sporadically “breaks down”, i.e…. no surfing is possible but streaming is possible ( Spotify etc.) continue to work.
It’s as if existing connections work but new requests (e.g. access a website) come to nothing.
A reboot of the IB3 will help, but that may only last half a day.
If I consciously disconnect the booster, then I don’t have the problem.
Is the problem known?
@Sascha-72 The internet line is absolutely fine - apart from the length and therefore low performance. The speed is very good with the booster, so I don’t understand what “breaking down” means.
I would exclude certain devices on the network from the booster and see if the problem persists. I would exclude all of the Sonos, as well as the NAS. For me, for example, the Synology caused problems, which went away after excluding them from the router’s device list.
Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access
Well, don’t ask me why that is… the line is “completely” gone even though everything is displayed as “ok” in the IB. Only a reset brings immediate relief or you sit it out and then it works again after about 20-30 minutes.
The problem only occurs when I have the 5G booster connected. If I unplug it, everything works normally. (The DSL route is very stable…)
I have a Synology on the internet but it is not able to connect to the internet via “parental controls”.
How can I exclude devices? I didn’t find anything (quickly)~ Edit: found
See link about excluding devices!
[https://community.swisscom.ch/t5/Router-Hardware/5G-Internet-Booster-Nokia/m-p/693026#M37402](https://community.swisscom.ch/t5/Router-Hardware/5G-Internet-Booster- Nokia/m-p/693026#M37402)
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
Got the part today. Internet on copper with Internet Box 3 brings about 100 down and 50 up. On the booster’s interface speed test it shows up to 500 Mb down and 70 up. Internally on the WLAN and LAN everything stays at 100 down and up. Somehow the performance doesn’t come to the IB3 because it can’t pass it on. Does anyone here have similar experience or an idea what’s going wrong?
What does the speed test integrated in the router show?
As far as I know, you can’t measure the overall speed (Booster + DSL) with all external speed testers. With data traffic via the UDP protocol (certain uploads/downloads in clouds), you will also have no speed advantage because this protocol is not supported by the booster.
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
True, but that doesn’t really bother us. We are in the back half of Val Lumnezia. The 5G reception on the cell phone is also about as good as the box can manage. We hardly ever need more than the performance measured now (between 300-500 Gbits/s down and between 80-120 Gbits/s up) (except for 80 GB of videos, which I sometimes have to create and upload, in which case it is more likely YouTube is also the problem). So far it has worked well with a Tektonika router with Swisscom SIM (approx. 150 down and 60 up) for all work, TV via online & Netflix. In my opinion, the current solution is the best for us in terms of technology (copper) and price. Things will get even better if the fiber optics that are already in the next shaft can be put into the house.
@Fijiochuch45 wrote:
True, but that doesn’t really bother us. We are in the back half of Val Lumnezia. The 5G reception on the cell phone is also about as good as the box can manage. We hardly ever need more than the performance measured now (between 300-500 Gbits/s down and between 80-120 Gbits/s up) (except for 80 GB of videos, which I sometimes have to create and upload, in which case it is more likely YouTube is also the problem). So far it has worked well with a Tektonika router with Swisscom SIM (approx. 150 down and 60 up) for all work, TV via online & Netflix. In my opinion, the current solution is the best for us in terms of technology (copper) and price. Things will get even better if the fiber optics that are already in the next shaft can be put into the house.
But you’ve had 100mbps in the village for a long time, so the wireless solution was unnecessary.
Now the situation in your case is that the new network elements have been in the ground for a year, but due to whatever problems they have never been put into operation. This now seems to have been solved and yesterday the first one was put into operation in the south of the village. This means you will probably soon be shortened to the nearest network element at house “…..20”. Your line hasn’t been inventoried yet (new construction), but it’s estimated that you should get almost 400mbps on copper. However, this will deactivate the booster as it is currently not compatible with g.Fast.
The new backend is expected to go into operation in Q3 2023. So please remove the 5G Booster from the network after the new performance (an email will then be sent), otherwise it can cause interference. You can leave it on the windshield for a while and then put it back into operation to get even more speed.
Best regards
Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access
The wireless solution was necessary because I couldn’t put the IB3 into operation until last week. If at some point there is 400 Mbit/s on the copper, all the better. After the experience of waiting for months, I am a bit skeptical about announcements and appointments ;-). The current solution at least works and provides comfortable performance. So let’s see what happens next. Thank you very much & best regards from Vigngon
Good evening, I’m sorry, but while searching the forum - perhaps due to my poor German - I didn’t find a real answer to my curiosity.
Can someone explain to me why, when I measure the connection speed with the 5G Receiver directly with the Nokia app, I always get significantly higher values than with Cnlab or Ookla Speedtest?
To be clear, with the Nokia app I constantly get values between 480 and even almost 600 Mbps, while with Cnlab and Ookla Speedtest I get averages between 380 and 420 Mbps with peaks at 450.
Thank you if you can clarify this curiosity.
What is displayed on the link for the availability check at your location?
https://www.swisscom.ch/de/privatkunden/checker.html/
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
Normally, the value that is displayed during the availability check should be reached.
so 650/82 Mbit/s.
Did you carry out the speed measurement directly on the LAN Anschluss from the Internet box?
What will be displayed if you enter 192.168.1.1 in your internet browser and click the top left green dot with the mouse, see example image below?
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
