I therefore wrongly thought (it remains to be verified on October 17) that Swisscom was extending its network and improving uplink and downlink speeds. For a long time I have had the speed (a little lower anyway) than that announced on the checker. So what is the purpose of Swisscom’s announcement? I think they have undertaken work on the cabinets and exchanges in order to increase the flow rates as announced. To be continued.
There are two things mixed up in your post:
- The plan to increase bandwidth throughout Switzerland with the implementation of FTTS/FTTB which will allow the luckiest to have 550/120 at most and for most 100/20. It is a multi-year plan which will last until 2021. The customers concerned see this information either on the checker approximately 6-9 months before or on their private console.
- The commercial increase in speeds for S and M Internet subscriptions which was activated on October 1 for S subscriptions (max 50/50) with an increase in price, and will be activated on October 17 for M subscriptions (200/100) without price change. However, to benefit from it, the connection must allow it and it is the checker who will say whether there will be a benefit or not. For example: if you currently have an M subscription and you synchronize at 100/20 Mb/s while your checker tells you 300/80 Mb/s, you will benefit from an increase in speed, but tell you how much it will depend of the VDSL profile that Swisscom will put on your line. If you have synchronization at 80/20 Mb/s today, you will have no benefit on October 17 because your line cannot go any higher.
Now there is the case of customers like me who have recently been migrated to FTTB/S who should be able to reach the 550/120 announced before the migration; but who see 100/20 in their checker and who do not know if they will benefit from the increase in flow on the 17th.
To be continued.
5 days later
Although the subject is marked as resolved, I just add for InOne subscribers with Internet M and who have 100/20 in the checker, i.e. a good 80% of subscribers, that they will not have any benefit in debit on October 17 .
Our lines, I am part of the lot, are connected to 3rd generation equipment (mCAN, known as micro CAN) and only support VDSL2 with vectoring. The highest service “profile” offered by Swisscom in this technology is 100/25 Mb/s (profile no. 516).
The 4th generation of equipment supports G.Fast and therefore higher flow rates. Please note that the very last generation is the 5th. Swisscom chooses in agreement with the municipality concerned the technology that will be deployed, so it is not because a project takes place in 2018 that you will be entitled to the very latest technology. In my case, we were fitted with 3rd generation equipment this summer.
The financial side and the profitability of the investment come into play. We are far from a concept of Universal Service…
6 days later
It’s the 16th, one day with D-Day.
However, I noticed that I - finally - returned to my old rates, i.e. for an M subscription, at 70/22. Since this summer, I had been lowered to 62/15. Consolation prize or the beginnings of an improvement? I will come back tomorrow for the rest and would have the pleasure of reading you. Come on…let’s hold our thumbs and dare to “dream”.
Big communication scam on the part of Swisscom. As 80% or more of the FTTB/S equipment fleet is not compatible with g.Fast, this means that many subscribers will not be able to benefit from these virtual commercial speeds. Now the gap between the price paid for the service and what is actually provided has become so great that one may wonder whether it is still legal.
We definitely agree… I also have a generation 3 mCan 2 years ago, Swisscom was already boasting about the G.Fast, but unfortunately no and the whole city is on mCan Gen 3… by against my sync has been much greater for 1 month now and much higher than profile 516, mine would be closer to profile 814
Maybe one day we would be entitled to a migration to NG.Fast or better to NG-PON or one of these variations… but I’m thinking of lowering my subscription to S, because the price difference bothers me a lot little, the upload is important for me, so it would be identical in S or M
Well, they managed to seriously annoy me with this marketing announcement and I have just sent a formal complaint given that they are equipping buildings in 2018 (July) with equipment (microCAN) incompatible with the 2018 offers (October ). In addition, in FTTB mode there is no longer the problem of line length and variable speed depending on it.
On the other hand, I will also write to the municipality to notify them of the dissatisfaction of their citizens and the fact that they have been investigated.
We are dealing here with real discrimination of customers based on their geographic location and the economic potential of the area. Rural areas are equipped at a minimum and at lower cost in order to favor (and again) areas that are supposedly more economically profitable. Definitely Swisscom you are making an autogoal for the future and you should not be surprised if customers leave you at the first opportunity, once our policies have really opened up the market, because for the moment it is certain that you hold on by the…
StevenB,
it’s interesting to see your speeds and suggests that they have activated 30Mhz (30a profile) on your line, which allows you to distribute 200 Mb/s between transmission and reception (120/40) but you are limited in upload to due to the upload signal-to-noise ratio which is a little low (6.2dB).
This may be due to somewhat limiting characteristics of the line, namely an SNR (signal to noise ratio) a little too close to 8dB and therefore the system automatically goes down one profile. I am sorry to announce it to you like this; but your line will certainly not allow you to have better in the future, even with G.Fast, quite the contrary…
Out of intellectual honesty, because I have just had a constructive discussion with a Swisscom engineer, I must soften the point of view a little.
An FTTB/S deployment project is developed over 24 months and the technological choices are made at this time. So in 2016 the options taken were those of the time (2016) namely microCAN G3 and VDSL2. All projects starting in 2018 for deployment in 2020 start with the G5 generation which is still G.Fast. No NG.Fast on the horizon.
Concerning the fact that 2 posts on this forum show VDSL2 synchronizations at 120/40 I still have no explanation and my contact recommended that I contact the technical service.
it seems that it is possible to synchronize your line at 120/40 Mb/s (ATM) on a VDSL 2 connection (non. G.Fast), I am personally synchronized at 111/27 Mb/s (ATM) with a line 30m long and an SNR montant/Descending of approx. 16dB.
Question, how can I ask Swisscom to push this synchronization to its maximum given the quality of the line 3.5 dB attenuation and SNR at 16dB, a 100/100 or 150/50 would be perfect. I need more upload speed.
Support is not responding….
