Although the subject is marked as resolved, I just add for InOne subscribers with Internet M and who have 100/20 in the checker, i.e. a good 80% of subscribers, that they will not have any benefit in debit on October 17 .

Our lines, I am part of the lot, are connected to 3rd generation equipment (mCAN, known as micro CAN) and only support VDSL2 with vectoring. The highest service “profile” offered by Swisscom in this technology is 100/25 Mb/s (profile no. 516).

The 4th generation of equipment supports G.Fast and therefore higher flow rates. Please note that the very last generation is the 5th. Swisscom chooses in agreement with the municipality concerned the technology that will be deployed, so it is not because a project takes place in 2018 that you will be entitled to the very latest technology. In my case, we were fitted with 3rd generation equipment this summer.

The financial side and the profitability of the investment come into play. We are far from a concept of Universal Service…

Big communication scam on the part of Swisscom. As 80% or more of the FTTB/S equipment fleet is not compatible with g.Fast, this means that many subscribers will not be able to benefit from these virtual commercial speeds. Now the gap between the price paid for the service and what is actually provided has become so great that one may wonder whether it is still legal.

zorglub1

We definitely agree… I also have a generation 3 mCan 2 years ago, Swisscom was already boasting about the G.Fast, but unfortunately no and the whole city is on mCan Gen 3… by against my sync has been much greater for 1 month now and much higher than profile 516, mine would be closer to profile 814

Maybe one day we would be entitled to a migration to NG.Fast or better to NG-PON or one of these variations… but I’m thinking of lowering my subscription to S, because the price difference bothers me a lot little, the upload is important for me, so it would be identical in S or M

Well, they managed to seriously annoy me with this marketing announcement and I have just sent a formal complaint given that they are equipping buildings in 2018 (July) with equipment (microCAN) incompatible with the 2018 offers (October ). In addition, in FTTB mode there is no longer the problem of line length and variable speed depending on it.

On the other hand, I will also write to the municipality to notify them of the dissatisfaction of their citizens and the fact that they have been investigated.

We are dealing here with real discrimination of customers based on their geographic location and the economic potential of the area. Rural areas are equipped at a minimum and at lower cost in order to favor (and again) areas that are supposedly more economically profitable. Definitely Swisscom you are making an autogoal for the future and you should not be surprised if customers leave you at the first opportunity, once our policies have really opened up the market, because for the moment it is certain that you hold on by the…

@StevenB,

it’s interesting to see your speeds and suggests that they have activated 30Mhz (30a profile) on your line, which allows you to distribute 200 Mb/s between transmission and reception (120/40) but you are limited in upload to due to the upload signal-to-noise ratio which is a little low (6.2dB).

StevenB,

it’s interesting to see your speeds and suggests that they have activated 30Mhz (30a profile) on your line, which allows you to distribute 200 Mb/s between transmission and reception (120/40) but you are limited in upload to due to the upload signal-to-noise ratio which is a little low (6.2dB).

This may be due to somewhat limiting characteristics of the line, namely an SNR (signal to noise ratio) a little too close to 8dB and therefore the system automatically goes down one profile. I am sorry to announce it to you like this; but your line will certainly not allow you to have better in the future, even with G.Fast, quite the contrary…

I’m angry, you have 120/40 at 100m while I stagnate at 100/20 at 20m… Frankly Swisscom doesn’t care about us.

Out of intellectual honesty, because I have just had a constructive discussion with a Swisscom engineer, I must soften the point of view a little.

An FTTB/S deployment project is developed over 24 months and the technological choices are made at this time. So in 2016 the options taken were those of the time (2016) namely microCAN G3 and VDSL2. All projects starting in 2018 for deployment in 2020 start with the G5 generation which is still G.Fast. No NG.Fast on the horizon.

Concerning the fact that 2 posts on this forum show VDSL2 synchronizations at 120/40 I still have no explanation and my contact recommended that I contact the technical service.

it seems that it is possible to synchronize your line at 120/40 Mb/s (ATM) on a VDSL 2 connection (non. G.Fast), I am personally synchronized at 111/27 Mb/s (ATM) with a line 30m long and an SNR montant/Descending of approx. 16dB.

Question, how can I ask Swisscom to push this synchronization to its maximum given the quality of the line 3.5 dB attenuation and SNR at 16dB, a 100/100 or 150/50 would be perfect. I need more upload speed.

Support is not responding….

@zorglub1

So in your opinion we should contact the technical service to see if higher flow rates are possible?

Or maybe I misunderstood your explanation?

Yes and no, I would say that it will depend on the characteristics of your line if it synchronizes at 100/20, your attenuation is around 5dB and your SNR is greater than 15 so I think that potentially there is a technical possibility of ’have a tad more on this one. Apart from these line conditions I’m sure you will be thrown out by the technical service.

Why would it be possible to have more on a short line? Because by default it is the VDSL2 17a (17 MHz) profile which is activated. This corresponds to the bandwidth allocated for signal transport. The VDSL2 standard includes 2 higher profiles, 30a and 35b, respectively 30 and 35 MHz allowing higher speeds to be achieved. The 30a which is validated by Swisscom allows you to have a speed of 200/100 Mb/s… as if by chance…

I haven’t called about my case yet but will do so tomorrow.

At home, instead of 200/100, 130/30

zorglub1

Indeed I am limited by the signal to noise ratio, a technician came to see the problem 3 years ago when the FTTB and the mCan were not yet installed, I had already changed the pair between the input distributor and the technical room, as well as between the technical room and the central office. Because when he took measurements there was a lot of loss between the input distributor and the technical room (I had 40 Mb of difference between what the checker said and my sync). In short, quite a story, but since he changed me, everything was better and the sync was much higher.

But according to him it must be that the telephone lines must pass near large cables, already in the technical room, there are electric meters, UPC amplifiers, the Swisscom copper + fiber arrival without forgetting and that I I think it doesn’t help either and placed next to the Swisscom transfer strips, the control boxes for the building’s ventilation with large transformers inside…

The entire FTTB and fiber part was installed in the stroller room, because there was no more space 🙂

Interesting and thanks for sharing experience and @StevenB

What are the values ​​displayed in the checker for your line?

Currently at home; 111/40 instead of 200/100!