thanks for the contribution
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test with this UHD kit, right of return free of charge within 14 days
[UHD Accessory Kit – Swisscom Box & TV Accessories | Swisscom](https://www.swisscom.ch/fr/clients-prives/produits/tv/details.html/uhd-accessories-kit-10240233?payOption=ONE_TIME&useCase=HARDWAREONLY&inOne=true&under26=false&category=tv_RES#tab%5Bselected %5D=0)
- The accessory package for the TV-Box UHD includes an infrared receiver and a mounting kit.
- It can only be used with TV-Box compatible with Swisscom UHD.
The infrared receiver controls the TV-Box with the Logitech Harmony®. Thanks to the mounting kit, you can attach the TV-Box directly to the back of the TV. In addition, it includes a mounting bracket and a selection of the most commonly used screw dimensions.
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this discussion may help
Solved: Harmony one + configuration with tv box | Swisscom Community
a solution put forward by katz69660 from 05/24/2020 2:12 p.m.
"… I downloaded the latest version of the Logitech on-line software, plugged in the “real” Swisscom UHD kit and Yes! it works… "
otherwise follow the advice of @NathalieSI Moderator Swisscom from 01/09/2020 2:22 p.m.
“… While waiting for advice from Community members, you can try consulting the support and the Harmony support and forum. need, support [My Service](https://www.swisscom.ch/fr/clients-prives/services/myservice.html?campID=SEA_SE_RES_POR_RE150506&gclid=EAIaIQobChMIl-W b9M325gIVwaiaCh0zCwtZEAAYASAAEgKeuPD_BwE#T=fd29dba7-0c20-4d9c-9ca4-2046dfc547db&TS=EaiHrGqIKswoH8itT81jbSnk3mNWmh6LwWQMPkcRJU8) is also at your disposal for this type of configuration…. ”
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another discussion may also help
Solved: Swisscom TV IP2000 / Logitech Harmony: navigation… | Swisscom Community
solution advanced by Jubijub 06.11.2020 16:51
“…. a big reboot from the box__x solved the problem…. ”
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on the Community in German several discussions also address the same subject:
with Google Translate to read the results or any other tool of the same type
Code: Swisscom Box and Logitech Harmony | Swisscom Community
[Gelöst: Suche enthält nicht alle möglichen Ergebnisse (blu… | Swisscom Community](https://community.swisscom.ch/t5/Nutzung-mit-TV-App-Web/Suche-enth%C3%A4lt-nicht-alle-m%C3%B6glichen-Ergebnisse-blueTV-App- iOS/m-p/672452)
Gelöst: Fernbedienung OHNE Sprachsteuerung | Swisscom Community
Gelöst: UHD Test nicht jedesmal erfolgreich | Swisscom Community
Gelöst: Swisscom Box + Sonos Playbar + LG OLED TV - various… | Swisscom Community
New Swisscom Box and SmartHome | Swisscom Community
Gelöst: swisscom tv and Harmony Elite | Swisscom Community
Custom: Harmony Logi HUB and new Swisscom BOX IP2000(Vo… | Swisscom Community
carry out a search in the section
> blue TV
> Use with TV-Box
and the keyword: Harmony
“On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca