At least this answer confirms that I ask more stupid questions from the SC corner, I have time.
There may be people who want to use Android and the Google Play Store for additional applications - and no, I’m not talking about gaming. Have you ever thought about the fact that there are a few other providers in the App Store who want and perhaps need to use their apps accordingly?
@Samsi wrote:
By the way, it is also clearly written that the rollout will be staggered and that you cannot speed it up, not even with a reset or something similar. So please just be patient. The rollout should be completed in the next few weeks and almost every IP2000 box will have received the update.
No such schedule was published for us as customers. And it was written nowhere that the IP2000 customers should be left behind and the roll-out should only begin in a few days. At least I couldn’t find any such information… But we’re “just” stupid customers.
A message was posted in Kundencenter from people around me and also from me that there is an update for TV-Box.
It’s not entirely clear to me why you have to put your frustration here in the “customers help customers” community, we help customers as best we can.
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
@Stuffiodeust24 Why so aggressive? We’re all just customers who get involved here in the forum.
Why a staggered rollout? The main reason is the higher load on the hotline with each rollout. And since this upgrade doesn’t just happen in the background, but requires the customer’s active involvement, there are many more calls for help. And then the rollout is adjusted to fit the capacity of the hotline. And this is not always the same over the course of the month.
There is always a staggered rollout for every product.
Why first the 1800s and then the 2000s? Because the 1800s were simpler and the inventory is much higher than the 2000s inventory.
When time comes, updates come 😉
@Stuffiodeust24 wrote:
There may be people who want to use Android and the Google Play Store for additional applications - and no, I’m not talking about gaming. Have you ever thought about the fact that there are a few other providers in the App Store who want and perhaps need to use their apps accordingly?
To prevent further frustration, we’re talking about Android TV and not the “normal” mobile phone Android system. Not all Android apps run on it. There are also some multimedia apps (e.g. network players) that cannot be installed.
And about input, try using voice on the remote. Still works pretty well.
Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access
Hello Roger
I have the latest software (Entertainment OS 7) on my IP2000, but the menu for logging in to Google is missing and cannot be found in any of the submenus (at the time of writing this post).
Is this due to the staggered distribution of the software or are the Google functions also being activated/activated gradually?
Greetings Uwe
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
For example, look here: [https://www.swisscom.ch/de/privatkunden/hilfe/blue-tv/update.html](https://www.swisscom.ch/de/privatkunden/hilfe/blue-tv /update.html)
Also in the community, countless contributions!
Especially in the Android area, i.e. also with smartphones from Samsung, for example, updates come staggered. Not everyone receives the update in one fell swoop, with the exception of Apple. As I said, I just ask for patience. You can vent your frustration about the missing update as far as I’m concerned, it won’t come any faster because of that. Again… neither the community nor support can speed it up.
Hello @WalterB
No, nothing appears. Software release is 6,335,050 (from October 8th, 2024). It should be the most recent, right? Or am I misinformed?
@Stuffiodeust24 Nobody calls you stupid here, or where was that said? Do you always argue like this with other people?
There may be people who want to use Android and the Google Play Store for additional applications - and no, I’m not talking about gaming. Let’s think about the fact that there are a few other providers in the App Store who want and need to use their apps accordingly.
It’s quite amusing… the IP2000 boxes have been around for almost exactly 5 years now! The release was in November 2019. We never had a Play Store… until today… and now it’s suddenly pressing?
@gur_helios
Addendum deleted due to expected beta version.
With this update, everyone can immediately see when it was installed. When you switch on the TV-Box you have to take a few steps to complete the whole process. This is what the whole thing will look like: [https://www.swisscom.ch/de/privatkunden/hilfe/blue-tv/update.html](https://www.swisscom.ch/de/privatkunden/hilfe/blue- tv/update.html)
@Samsi wrote:
There may be people who want to use Android and the Google Play Store for additional applications - and no, I’m not talking about gaming. Let’s think about the fact that there are a few other providers in the App Store who want and need to use their apps accordingly.
It’s quite amusing… the IP2000 boxes have been around for almost exactly 5 years now! The release was in November 2019. We never had a Play Store… until today… and now it’s suddenly pressing?
I should have asked the SC questions like this a little earlier: 5 years - why does something like that take five years?
Nota bene: For an update from an Android 8 (exactly so many years old and currently useless because it is hopelessly outdated) and with Android 12 API Level 31, it is already a bit out of fashion if we use Google Pixel 6, 7, 8, 9 systems as Take the measure. Life punishes anyone who comes late. There are definitely apps that require higher, more up-to-date API levels for certain functions. But the software developers from the areas of OTT, networking, VPN, media players with streaming, etc. can only dream of that at the moment - and there are various difficulties with the apps that actually work (from the SC portfolio, which have been on all SC TVs for a long time -Boxes to conveniently port available apps to mobile devices, tablets and Chromecast devices.
It’s not amusing, it’s more embarrassing. Luckily there are still very banal web apps…