@hed As far as I know, the cable from the router to the switch is just a Cat. 5e installation but everything afterwards is installed with at least Cat. 6a.
(and this so-called cable is planned for a revision)
What does it show when you enter 192.168.1.1 in the Internet browser and then click the mouse on the top left green dot, see example image below.
Have you already asked whether it is possible to use the 5G booster to get more speed?
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
@Paubario19 wrote:
… the color is green on the switch.
Hmm, can you limit this somewhere in games or in general?
And the one next to it is yellow? Is there a cable coming from these two sockets at the back that is combined? -> then you have a split installation and that will cause problems.
This is the first time I’ve read that the image resolution has an influence on the bandwidth required when playing online games. The connection is required for position information, but the image is calculated by the graphics card.
@Paubario19 wrote:
@hed So you need 1 picture of the multimedia box and 1 picture of the house connection box where Swisscom comes in and then goes into our house with the “fuses”?
No, from the multimedia box and a LAN socket in the house where you plugged in the PC or the switch in front of the PC.
P.S.:
Can you please also provide the desired screenshots according to posts 25 and 30.
@Paubario19 wrote:
@hed As far as I know, the cable from the router to the switch is just a Cat. 5e installation but everything afterwards is installed with at least Cat. 6a.
(and this so-called cable is planned for a revision)
Cat. 5e is very suitable for Gigabit Ethernet and does not need to be replaced. And Cat. 6a or even Cat 7 alone says nothing about how the installation is done. If it is designed as a split multimedia, i.e. an 8-wire cable is split between 2 LAN sockets, this can be very problematic.
@hed I’ll get back to you on Sunday because unfortunately I don’t have time to answer all of this anymore.
Until then, thanks to everyone!
@Paubario19
Here are a few analysis points:
- The line length is more than 1250m over long overhead lines
- Still it is a stable signal without any interference
- The line was stabilized, maybe you could still get 5-10mbps out of it
- It’s an SME account, which means I’m not allowed to do any manual optimization (only if the customer gives their OK)
- I can’t find any problems in-house, looks good
- 5G Booster is not available to SME customers (it would only be TCP, not yet UDP). Therefore, the customer must call his customer advisor to find out what options there are for SME customers to increase the speed.
Conclusion:
Yes, the performance of the line far in the country is not better and will only be with mobile support. So I can certainly imagine that he has to download so much for the scenery that he can’t keep up, especially if something else on the internet is pulling data. The diagnostic menu in the router, where you can see the download/upload, can give you an indication of this. The Anschluss is only partially suitable for gaming at very high resolution.
Best regards
Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access
- inHouse is always from the UP to the router, including patch panel and sockets, but only DSL signal (or BEP to OTO and router with fiber optic)… so everything in front of the router in the building.
- Everything after the router is the home or company network, i.e. Ethernet, WLAN and the rest of the stuff
Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access
In your nomenclature or that of Swisscom it may be understood that way, but from the customer’s perspective it is not so clear. By InHouse, customers understand the house installation and do not differentiate between the UP <> IB part and the LAN.
In my opinion, it would be better and unambiguous if the individual sections in customer communication were named as follows:
- Swisscom cable to the transfer box/connection box
- Cable between transfer point/connection box and Internet box
- Network (LAN) between Internet box and end device (e.g. TV-Box)
The description will be longer than if you only use one word or an abbreviation at a time, but it is certainly easier to understand for the layperson.
14 days later
So the meaning I now understand after some testing is:
As soon as Swisscom TV is applied to two different TV boxes, the performance of 22Mbit/s (which Swisscom says it can deliver to my location) seems to be insufficient. So I have more interruptions in the game. As long as only one TV box is used, I have no problems. Basically, my internet also has something against Netflix, because I always have bad latency.
I think the performance of the Internet seems to be insufficient and unfortunately there is no access to the Haney network for Geschäftskunden.
Yes, you could roughly summarize it like that.
Do you need the SME-Anschluss or would a private customer connection be sufficient?
In this case, you could try using the 5G booster (there is a return policy of 10 days) and @Roger G could also try to tune the Anschluss a little more easily (see post #35).
There are routers (unfortunately the IB doesn’t) that can correct your error (ping times increase significantly under load) by slightly throttling the maximum usable bandwidth in favor of a trouble-free connection.
You can read something here (keyword: [Bufferbloat](https://www.google.com/search?q=bufferbloat&sxsrf=ALiCzsbkoVt9xC_yIrRjfs4qOYkyReI3Jg%3A16716470 98534&ei=ek-jY8-TIK6I9u8Ph7CrqAs&ved=0ahUKEwjPuP3bqov8AhUuhP0HHQfYCrUQ4dUDCA8&uact=5&oq=bufferbloat&gs_lcp=Cg xnd3Mtd2l6LXNlcnAQAzIECCMQJzIECCMQJzIKCAAQgAQQhwIQFDIECAAQQzIFCAAQgAQyBQgAEIAEMgUIABCABDIFCAAQgAQyBQgAEIAEMgU IABCABDoKCAAQRxDWBBCwA0oECEEYAEoECEYYAFD6BFj6BGDuBmgBcAF4AIABWogBWpIBATGYAQCgAQHIAQjAAQE&sclient=gws-wiz-serp) and [Smart Queues](https://www.google.com/search?q=smart+queues&sxsrf=ALiCzsZ2VXColSlzu-JHQ2zry7Ez4VpQDg% 3A1671647186861&ei=0k-jY6b9M9zd7_UP6NGckAQ&ved=0ahUKEwimroyGq4v8AhXc7rsIHegoB0IQ4dUDCA8&uact=5& oq=smart+queues&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzIFCAAQgAQyCAgAEIAEEMsBMggIABCABBDLATIICAAQgAQQywEy CAgAEIAEEMsBMgYIABAWEB4yBggAEBYQHjoECCMQJzoECAAQQzoKCC4QxwEQ0QMQQzoICAAQgAQQsQM6DgguEIAEELEDEMc BENEDOhQILhCABBCxAxCDARDHARDRAxDUAjoLCC4QgAQQsQMQgwE6CwgAEIAEELEDEIMBOhEILhCDARDHARDRxAxDRAxCAB DoICC4QsQMQgAQ6BQgAELEDOhEILhCxAxCDARDHARCvARDUAjoRCC4QgAQQsQMQgwEQxwEQrwE6EQguEIAEELEDEIMBEMcB ENEDOhkILhCABBCHAhCxAxCDARDHARCvARDUAhAUOggIABCxAxCDAToKCAAQgAQQsQMQCjoKCAAQgAQQhwIQFDoKCAAQgAQ QChDLAUoECEEYAEoECEYYAFAAWNcTYLcVaABwAXgAgAFoiAHSB5IBBDEwLjKYAQCgAQHAAQE&sclient=gws-wiz-serp)) and do a test here to see how much your connecting cable “sags” under load.
I adjusted my g.fast line a bit; My boys often complained about stalling and lagging in online games until I set the line data from 550/120 in the router to 500/100. I think the result speaks for itself…
without limitation:
with limitation:
Although you cannot limit the bandwidth of individual devices on the IB, you can prioritize individual devices (e.g. the gaming PC or PS4/5) in the IB (keyword QoS).
However, you cannot use this to blend the TV and the phone, as these have the highest priority.
Have you also tried the IB’s QoS settings?
@hed I’ll probably have to look into this with Swisscom to see whether it makes sense in terms of price to have the business run separately via a Swisscom connection and the house as private.
@kaetho I’ll have to take a look and read it one day.
@hed Unfortunately I can’t prioritize the individual devices or I can’t find the setting for this on the CB2
