NAS function will be deactivated as of March 1, 2023

I agree exactly with her.

The first sentence in the email makes no sense at all in this context, the data is also digital on the local NAS 😉

Secondly, due to security concerns, there are many reasons to continue storing data locally in the future.

Swisscom makes it far too easy for itself and we customers see through Swisscom’s plan to push their cloud, PS for 9.90 per month 🤪

@Lach and @Schiollozich39

to read the alternatives mentioned by the various speakers

Internet box 3, USB Anschluss | Swisscom Community​

such as b.

Due to falling user numbers and more popular cloud solutions, the central storage function (NAS) via the USB-Anschluss of the Internet Box will no longer be offered as of March 1, 2023. However, it is still possible to operate a third-party NAS solution (separate device) in the home network. As an alternative, you can also use the Swisscom online storage myCloud.

or

I understand that you’re upset, but we customers here in the “Customers Help Customers” forum can’t change that. The SSDs aren’t lost, you can connect them to any PC or use them directly in connection with the videos Hang it on the smart TV and watch the videos.

etc.

Christmas T-18 🤶🎄🎅

Swisscom’s bait-and-switch tactics are bothering me more and more. At first, MyCloud is offered to customers for free, and if you have a few giga of data in the cloud, it suddenly costs money.

I bought the new router two years ago, Internet-Box 3, because of the NAS solution, and now this should also be remedied with the paid cloud alternative. That’s exactly what I don’t want with the important data, I just like local more.

The performance is getting worse and worse, cloud is not an alternative because the internet is too slow, 18 mega down, between 2 to 4 mega upload. But pay 100 mega download. Fiber optics are not worth it in the countryside, although Swisscom’s fiber optic cable is in the street, our house is not connected because of the open WEKO process. Cell phone reception is so bad that a 5G booster cannot be used.

I am very disappointed with Swisscom’s business conduct. The support is generally very good and the employees are courteous, but the strategy is very customer-unfriendly.

@Weuschimeuz44

The story with Comco is over and Swisscom continues to build GF according to the originally agreed model.

Maybe for you, but not for us. In any case, Swisscom doesn’t make any effort, I’ve already complained about the speed at least 6 times. The last campaign was a booster until Swisscom realized that it also needed mobile reception, and we only have it sporadically. Service Publique is just a buzzword, and it simply pays better in the city than in the country. Fiber optic cable runs 20 m in front of our house, which is too far away for Swisscom because there is a small stream in between and they don’t want to build an overhead line, although that would be possible…

@Weuschimeuz44

This doesn’t happen automatically for us, but you can contribute to the costs (Fiber on Demand). As far as I know it costs 5-10 kFr depending on the situation.

@Weuschimeuz44

Simply look a little outside Swisscom’s box and look for the best offer for your current situation, which would probably solve several of your current problems.

Of course this wouldn’t make your Anschluss physically faster, but it would certainly be:

- cheaper

- again with a router including the possibility of a mini NAS on the USB-Anschluss

- Possibly with better TV picture quality

The 2 most obvious options would probably be Teleboy or iWay or a mixture of them.

With both, you would probably get a current Fritzbox as a rental router for your copper connection.

Some time ago I tried to operate a hard drive on the Internetbox3 as a NAS. I came to the conclusion that this solution is too bad to use.

I use two Synology NAS. These are fast and very reliable and all of my videos, music and picture files are on the NAS, where I can easily access them from my many SONOS boxes (audio) and the TV (videos, pictures). This has been the case for many years. The Swisscom NAS solution was never a useful solution for me and that’s why I understand that Swisscom is switching off this solution, which no longer exists on my Internetbox 4.

What does “no longer offered” mean here? The IB is my property, I bought it. And it has the NAS functionality. Swisscom can’t simply make changes to it. This is not a service that Swisscom provides but a function of my hardware. Swisscom can at most stop supporting the NAS, but it cannot destroy my property.

@gian

Technically speaking, this is certainly the best solution, but it also involves high energy consumption, at least if you leave the NAS running around the clock.

@Neppochir19

An interesting thought, but strictly speaking you only own the hardware.

And since the Swisscom Internet boxes are built in such a way that Swisscom’s own firmware and a Swisscom Internet subscription are required for operation, the value of the pure hardware is not sustainable.

Even if you switch to Swisscom’s own discount brand Wingo, the usage value of the blue Internet box you purchased and deliberately kept incompatible is reduced to the pure scrap value or to the residual value, which you may still be able to solve on Ricardo.

Since this is already described in the specifications of the Swisscom Internet boxes, and a buyer implicitly accepts this when purchasing the device, there is nothing illegal about it.

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@Neppochir19 wrote:

What does “no longer offered” mean here? The IB is my property, I bought it. And it has the NAS functionality. Swisscom can’t simply make changes to it. This is not a service that Swisscom provides but a function of my hardware. Swisscom can at most stop supporting the NAS, but it cannot destroy my property.

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Interesting argument.

Pass this on to the cash register and your legal protection, they should clarify it and present it to Swisscom!

I would also be interested to see what comes of it.

I use the new IB4 as a router and the old IB2 only as a NAS, nothing is put into the home network, otherwise there are question times about data protection!

It’s exactly the same for me, I bought an SSD hard drive and connected it to the USB3 Anschluss of the Internetbox2. It only needs almost no power when accessing it.

The idea of ​​switching this off is not sensible!

Consequences:

1. When the data is relocated, the data flow in the network will increase - more electricity consumption in general and significantly higher costs for the customer who switches to the cloud.

2. When moving to a NAS device: Purchasing a separate NAS device including a hard drive and significantly increased power consumption compared to the solution with a USB hard drive on the Internet box - again more costs for the customer!

The solution of connecting the hard drive directly to the PC is not feasible for me because several PCs access this hard drive and I don’t want to keep a PC running all day for nothing when it is not needed. (Solution with shared network drive under Windows)

So dear Swisscom, the only thing you’re achieving is annoying your customers!

UPDATE:

I solved it for myself like this: I bought a NAS drive, can be switched on via WOL and switches off automatically after an hour, so I still have my data at home and don’t need a lot of power unnecessarily.

The IB analyzed how many customers use the function and came to the conclusion that simplification definitely makes sense. In addition, the NAS runs as its own Linux application in the router, which uses the Samba protocol. However, it is known that this is always vulnerable to security gaps. It was therefore decided that the application part would be outphased.

I use the feature myself in the family and with the neighbors. I have two NAS and a Plex server in my home network and don’t need the router NAS. I think it also makes you more flexible and important data is also stored on the myCloud so that it doesn’t get lost in the event of an accident at home and I have an easy way to access it from anywhere if the power goes out at home.

@Lach Neither a cloud nor a local HDD on the Internet box are, on their own, suitable for preventing data loss. The cloud can be deleted (even if accidentally due to mismanipulation), and the local HDD can also die overnight. The result is the same: data on this medium is lost…