Monique
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- Level3
- Punkte423
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- Lösungen1
- Lösungmarkiert von MirkoP
Have you been able to solve your problem in the meantime? Was this offer here?:
[https://www.swisscom.ch/content/dam/assets/b2c/pdf/ukraine\_de.pdf?logActivity=true](https://www.swisscom.ch/content/dam/assets/b2c/ pdf/ukraine_de.pdf?logActivity=true)
For initial questions this would be:
https://www.swisscom.ch/de/privatkunden/ukraine-frageseite-en.html
If you can’t go back to your previous subscription (you never know):
https://www.helloukraine.ch/mobile-uk.html
- In mailbox voll
@Weucheflau60… and in case you already have the new webmail, the storage space can be seen directly at the bottom left in the corresponding mailbox:
Since today I have the same problem with a Gigaset C610. After it always worked, it suddenly says “No Base”. Unfortunately, your recipe of turning everything off for several minutes didn’t bring any improvement. Have you perhaps done something else that you haven’t written here? Thank you in advance!
Thanks. There, too, you have to buy small packages every month, which are automatically extended until you cancel. I also remember disappointed customers on the Migipedia forum.
Are the mobile networks not connected to each other so that I can also identify myself from another network? There are also people who might want to log in from their vacation abroad. The reception is definitely good for me. I used to have to be careful about turning off roaming at home because the networks from France had much stronger broadcasts and so my cell phone was constantly being redirected.
Thanks! Yes, exactly. And I would definitely add a small communication fee in case the landline breaks down. I was also thinking about something like the yellow card readers from Postfinance (they’re completely free). – Or landline/email.
There was nothing in the mail today either. And I received the same advertisement (with a picture from my cell phone) by email as the one I received in the mail on Saturday. But I actually receive email advertisements like this on a regular basis. I never unsubscribed in the hope that I would receive paper advertising less often.
Thanks!
I got it from here: https://muchomobile.ch/uploads/cgv/mucho_service_fees_de_0423.pdf
“__Monthly Prepaid Account Management Fee – Monthly fee deducted from the remaining balance in the event of non-use of a prepaid SIM for 60 consecutive days and no paid usage of at least CHF 2 in the last month. Non-use means, for example no outgoing calls or SMS, no data usage, no pack purchase, no top-up.”
and
“Dossier fee for opening a new account”
Did I misunderstand that?
Thanks also for the warning about the camera. I don’t have any quality expectations. It’s more of a consolation for having to spend money just for identification.
I have the impression that Swisscom is always the first to introduce such things and thus puts pressure on others. That’s why I don’t want to support them unnecessarily. If it were just about data security, they could also accept a landline number for identification (I have an SMS-enabled phone). And making me an offer for CHF 80 per month, where you could have a prepaid for 20 centimes per year, which is 4,800 times cheaper, has absolutely nothing to do with data security.
So sleep twice more to see if anything else comes up.
Thank you all!
Thanks @r00t for the place in the manual on how to turn off the internet. On my previous cell phone it also said that if it didn’t work, you should contact your provider, and they then refused (and the cell phone was tied to Swisscom for 2 years).
Thanks also for the information about compatibility. When Swisscom switched off the 2G network, there was information that other Swiss providers were still using it, but I couldn’t decide to switch. Back then I didn’t have the problem with identification yet. I’ll be happy if I can still find a 3G device. Hopefully this identification problem will be solved in 2.5 years.
Mucho offers prepaid services, but you still have to pay fees on an ongoing basis. One-off 35.– activation + regular 2.–/month + the device is a bit much just to be able to see your own data in your login (the device could still justify itself because you can take photos with it). The Swisscom pre-paid basic tariff from @r00t would be better.
@Werner I don’t need a battery at home. I’ll probably manage the 30 seconds to copy an SMS code, or I’ll leave it online.
I still hope a little bit that something more will come from Swisscom.
Thank you!
You can’t tell from the envelope/letterhead when the letter was sent. In any case, nothing has come today.
They switched off my previous cell phone because the technology was outdated.
Oh dear, I read in the edit that you got an incompatible cell phone. How can you prevent something like this if you don’t know what you’re doing? The one you suggested doesn’t have great reviews (I don’t care about battery capacity because I would only use it at home for identification, but I don’t want to pay any additional costs for games I don’t want). Here’s another one I would like (foldable like my Startac and with easy-to-read instructions):
[https://www.interdiscount.ch/fr/téléphonie-tablette-et-montre-connectée/téléphone-mobile/téléphones-mobiles--c411000/doro-6620-no-cradle-2-8-3-mp- blanc-noir–p0002631405] (https://www.interdiscount.ch/fr/téléphonie-tablette-et-montre-connectée/téléphone-mobile/téléphones-mobiles--c411000/doro-6620-no-cradle-2-8-3-mp- blanc-noir–p0002631405)[https://www.doro.com/de-ch/shop/mobile-devices/easy-phones/doro-6620](https://www.doro.com/de-ch/shop/mobile-devices/ easy-phones/doro-6620)
How do I know if this is compatible? And which provider go to? I stopped by the Jungle Compass on the weekend and no one had received an answer on the forum for almost a year. – It just occurred to me that I had bought another cell phone in a Swisscom shop and the seller had assured me that I could turn off the internet on it and only make calls/text messages. But that didn’t work and they refused to turn off “their own services” on the hotline. Only after several years did I come across a salesman who turned it off for me. In total, I used it once to make calls (0 SMS). I don’t want to experience that again.
Thanks Eddy14!
Which steps exactly do I have to follow? I just logged in and out several times and the “skip” didn’t appear at all. When I want to click on “Verbindungsnachweis” appears
in an otherwise white window. What do I have to do now? I’m also afraid that one day I’ll even be cut off from the forum.
I don’t want a cell phone, it takes up far too much of my life to deal with it. I had a simple one in the late 90’s (Motorola Startac), but the battery was long gone and the manufacturer stopped making them, and about 2 years ago it was shut down because it only ran on 2G.
Thank you all! Please excuse me for taking the time to respond, that wasn’t just a slap in the face, but a hammer blow to the head with the resulting psychological concussion.
Coercion, and also expropriation: from the current 50 francs per month within 6 months transition period to CHF 130/month + purchase of a cell phone (example on offer: CHF 749 instead of CHF 1349), training and constant technical maintenance of a smartphone I can then be switched off again at any time under any new pretext.
I also noticed the date of July 17th, but I thought that was the release date of the current promotion. Maybe my call was interpreted as an expression of interest in the company and automatically triggered the sending of advertising. When I read online newspapers like Nau, I am constantly bombarded with advertising from Swisscom, which has resulted in me turning away from these free papers. By the way, the QR code didn’t contain my data, I scanned it online.
Kind of strange that you need a cell phone number to consult your phone bill, but not to take out a subscription hmm.
IT security is probably in very bad shape that we are being asked to pay so much money for it. Swisscom has the mandate to provide basic services hmm.
If I can be called at any time within 10 seconds, there is definitely AI behind it.
@kaetho @POGO 1104 @Nörg @r00t
I’m just wondering whether the people on the hotline even understood what you were getting at. I think they misunderstood you.
- Either, it was a bottomless impudence,
- or maybe yesterday I didn’t talk to a person at all, but to an artificial intelligence. It was noticeable that I didn’t have to choose my way through a menu like before (“for German, press key 1”, then select a “subject”…), but that I was told to come in without waiting describe my problem in a few words,
- or it was actually an overwhelmed employee.
The letter came, but there wasn’t a word about yesterday’s telephone conversation, it was just an advertisement for a cell phone subscription that would be cheaper for the first 6 months (I blacked out the QR code because it probably has my personal information on it are).
I find 80 francs a month + buying a cell phone to be able to see my phone expenses unreasonable. Do you just put up with something like that?
Have any of you had any experience with the new, definitely AI-supported hotline service?