@pommel73

Do you now have the “M” or “L” subscription?

Did you install the CNLAB on the PC as mentioned by @Werner, i.e. not via the link?

If you mean local by installation, OK.

https://www.cnlab.ch/speedtest

See info below from CNLAB!

Internet users use the cnlab Speedtest to measure the quality of their Internet connections. The cnlab speed test in the browser offers a quick overview of the internet connection with a data rate of less than 200 Mbit/s. However, the reliability of the measurement depends heavily on the performance of the computer and browser. For reliable tests with faster connections, it is better to use the Speedtest program (or the mobile app). These also offer more detailed evaluation options and automatic assistance in the event of problems

pommel73

What does your Kundencenter say, see example image below?

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@pommel73 wrote:

So with the CNLAB locally I get an average of 340/120.

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That would be a perfect “M” subscription. Have you booked an M or L now?

@pommel73

In such a case, I would go back to the “M” subscription because you won’t reach 500 Mbit/s in the measurements, of course that’s your decision.

I currently have the “M” subscription and will see next year what the speed increase looks like with the 5G booster and then switch to the “L” subscription.

WalterB

@pommel73

With the IB3 I can switch the support of the 5G booster on or off for the device in question that carries out the speed measurement.

Picture 1 is with booster support and Picture 2 is without booster support.

With booster support.

Without booster support.

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@pommel73 wrote:

@Roger G Hello Roger, something has happened😁

The “troublemakers” are gone. I also received and installed the IB3 and a booster. In my opinion, the booster doesn’t help with downloading, but it does help with uploading.

In the diagnosis, the CRC has been at 0 since IB3. I see that as a good sign, right?

I now also have the L subscription, my question is whether the speed over copper could possibly be higher? (I tasted blood😂)

Kind regards

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Haha, thanks for the feedback, well done 😀

Your Anschluss currently gives a real bit rate (not attainable or synch rate) of around 400mbps. And with you on the long, cool, right. But there is still some stabilization in there from the previous interruptions. This doesn’t “heal” itself so quickly because we track a certain Frist and Anschluss and only then release the “up-grooming”. But I can reset it myself, but then there is a 50 second interruption. Just let me know when I can do that.

We do not throttle Internet L customers in either the US or DS (i.e. open pipe). So if you can get 450mbps then the booster is giving you whatever extra it can get from the cell. I’ve already seen values ​​well over 500mbps. If you were to go down to the M, as was disruptively suggested here, then the booster would be deactivated because the 300mbps is reached in the DS.

Sodele, now you have an actual bitrate of 441/94 mbps. I think that this will now be stable at this level. I can’t say how good the 4G/5G reception is for you. What are the reception power values ​​in the booster GUI?

I don’t have 5G either, but according to our specialists, by bundling the 4G bands we often achieve a higher throughput than with a poorer 5G signal.

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@pommel73 wrote:

Can this be explained technically?

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Sure you can… but not me 🙂

Just remember that we are now rolling out and with the mass comes greater experience and with it fine tuning. At the beginning we didn’t want to give any booster to customers who already received far more than 100mbps, as the gain at this speed could be too small. We also expect significantly more performance in 2022 due to the internal changes. With this we also want to reach the combined 1Gbps.

@Roger G

On this point:

“We also expect significantly more performance in 2022 due to the internal changes. With this we also want to reach the combined 1Gbps.”

Does this mean that the booster can also be used by customers who, for example, “only” achieve 500 Mbps via DSL?

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@Roger G wrote:

…

If you would now go down to the M, as was disruptively suggested here, then the booster will be deactivated because the 300mbps in the DS will be reached…

I have to smile a little now. The proposal is based on the assumption that the full theoretically sold bandwidth will not be achieved even with booster.

From the customer’s point of view, I cannot even imagine what would be disruptive, i.e. destructive, about such a proposal. A subscription downgrade doesn’t break anything.

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@kaetho wrote:

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@Roger G wrote:

…

If you would now go down to the M, as was disruptively suggested here, then the booster will be deactivated because the 300mbps in the DS will be reached…

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… A subscription downgrade doesn’t break anything.

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Yes, a subscription downgrade has a negative impact on Swisscom’s business.

hed

That’s unfortunate for me…great reception, but probably a slow antenna. 🤔

@swissbeetle

-57 dBm and -65 dBm are good values, why isn’t an expected higher speed displayed in your Kundencenter is strange?

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@hed wrote:

Does this mean that the booster can also be used by customers who, for example, “only” achieve 500 Mbps via DSL?

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It’s heading in that direction. I don’t know all the details yet.

And yes, a very good connection doesn’t mean anything. The calculation of the expected speed includes a lot of parameters. This includes, for example, the number of bands available there, distance and utilization. But the resulting calculation is too high for me. We calculate rather conservatively so that we don’t specify too much that might not be achieved.