On its own initiative, Swisscom has decided to increase the internet transmission speed, for the type M subscription from 120/20 to 200/100. However, many customers are frustrated because this promise, which seemed applicable to everyone, was not fulfilled and this without knowing valid reasons which would prevent Swisscom from keeping its commitment. In English this is called “misrepresentation”.

Question for level 3; why profile 30a is not effective for everyone?

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    FCasas

    For me personally it has changed almost nothing because before I had 100/20 and now I have 104/34 my ascendant is going up but my descendant has hardly changed anything.. can someone explain to me why among the others its rise and me almost nothing??

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    Show original language (French)

      LeeoModzZ

      In order to confirm that the speed increase announced by Swisscom is just window dressing and is really borderline legally speaking, here is a small statistic taken from the Swisscom database (Opendata) which shows the distribution of median speeds achievable in all Swiss municipalities where we see that only 5% of municipalities have the infrastructure (FTTH or G.fast) to offer the speeds commercially offered. The vast majority of municipalities are in the 40-80 and 80-120 Mb/s segments.

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      Show original language (French)

      Yes I also found this strategic analysis document, a little wordy and especially in German 🤨 But it is an excellent summary of the technological options for very high speed where it is mentioned several times that Super Vectoring (VDSL2 profile 35b) would be a good solution for increasing speed in FTTB/FTTC.

      Show original language (French)

      I am closing this topic because there is no longer any hope of having better speed on my line. The equipment in my building is technically (very) limited… Not only not G.Fast; but also unsuitable for the “Flex” connectivity model (auto adaptation of the synchronization rate to the capacity of the line)… According to level 3.

      Furthermore, I have confirmation that the VDSL2 30a and 35b profiles will never be activated by Swisscom because they overlap with the starting frequencies of the G.Fast lines. Profile 30a was approved in 2011; but removed on 1.1.2018 (see my post here: [https://community.swisscom.ch/t5/Routeur-mat%C3%A9riel/VDSL2-Activation-profil-30a/td-p/549675](https://community.swisscom.ch/t5/Routeur- mat%C3%A9riel/VDSL2-Activation-profil-30a/td-p/549675) ). So no possibility of going higher than current sync speeds.

      Show original language (French)

      A short message for future and current inOne Internet S and M subscribers to draw their attention to the ambiguous and misleading side of the advertising displayed.

      In fact, it announces flow rates of 50/50 or 200/100 which are only achievable under certain conditions and limits which are not all expressed in the footnote:

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      What is not said:

      • The available fiber optic extension must be compatible with G.Fast technology (deployment projects started in 2017-2018)
      • Fiber optic extension deployments carried out in 2018 do not guarantee compatibility with the speeds sold.
      • Swisscom reserves the right to limit speeds depending on the deployment schedule in the region and its technical choices.
      • The speeds announced are absolutely not guaranteed to be available throughout Switzerland, currently only 5% of municipalities are compatible with these offers.

      With this communication we would be entitled to honest and transparent information, which is clearly not SWISSCOM’s desire.

      Show original language (French)

      Do you know where the equipment (microCAN) is located? In the basement or on the street? Afterwards the flow rate decreases rapidly depending on the distance.

      Show original language (French)

      In a technical room, located near the entrance to the collective garage. From there to my apartment, the estimated distance is approximately (pifometer) 200m

      Show original language (French)
      • obrad has responded to this post.

        FCasas

        Good evening.

        Anyone know how to interpret this plan? This is the installation from the DSLAM to my building (in red at the bottom right). If anyone in the know could shed some light on the meaning of all these lines and numbers, what does the fiber represent? Copper? microCAN? etc.

        Thanks in advance. I am also providing a copy of my figures from my internetbox 2 for those who would like to make the link with my previous message and what I am sending now.

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        Show original language (French)

        A priori you are not connected to a microCAN but a DSLAM which must be housed in a technical cabinet at the side of the road. The microCANs are indicated as such on these plans. Now to say whether it is VDSL2 or G.Fast I cannot say; but given your upload speed it’s probably G.Fast

        Show original language (French)

        If I measure with the measuring tool on the plan, I arrive at a distance of approximately 100m to the DSLAM. So even if we add 50-60m from the entrance of the building to my apartment, that’s not much for G.Fast flow?

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        Yes absolutely, according to the 100m graphs. you should be able to not far from the maximum possible. Definitely difficult to understand how Swisscom handles this.

        Show original language (French)

        I have just noticed that in the region we are all under the same umbrella.

        You have to be patient.

        Thank you for your valuable information

        Show original language (French)
        6 days later

        Small update on the subject, particularly concerning the fact that Swisscom deploys equipment that is not compatible with technologies that they themselves have declared mandatory for subscriber equipment. In this case I am referring to the support for the VDSL2 35b profile allowing 200/100 to be achieved in non-G.Fast mode.

        This profile is a requirement from Swisscom concerning equipment at the subscriber’s premises to be recognized as approved in the document: “xDSL, G.fast and fiber CPE WAN requirement library” of July 15, 2016; but in the same document we see that the equipment deployed in FTTB are micro CAN MS5611S from Huawei or we see in the [technical specifications](https://www.huawei.com/ucmf/groups/public/documents/ webasset/hw_415802.pdf) that they only support up to profile 17a (“48 VDSL2 and POTS splitter ports with up to 17a profile”). On the other hand, FTTC or FTTS equipment is compatible… There is nothing to understand, while the FTTB offers the shortest lines, it is in this niche that we put equipment which limits the speeds.

        Still surprising to loudly proclaim billions of investments for the future, when the equipment deployed does not support current standards. This is nonsense and above all demonstrates that the FTTB is there only to lock the market and prevent competition from accessing FTTH.

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        2 months later

        They announce that they are increasing the speed for almost the same price while in 95% of villages we do not receive the speed for which we pay.

        When I signed my new subscription, they only announced that in 2 months the speed would increase to 200, but the day after installation following a significantly lower speed, I called them and they told me that what Their sales rep told me it wasn’t true. No increase in sight, so I remain at 40, and without the possibility of having UHD. On Netflix, UHD is available and yet it is less compressed than at Swisscom, which is the operator that compresses their program the most. Conclusion don’t listen to their sales pitch…

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