Good morning,

Could this be a site where only praise is tolerated????

Greetings?

@Saphorin

I tried to order but I don’t have the option in the customer area. On the Swisscom Chat, they told me that I have to wait until the end of next week to place orders.

Good morning

I ordered it today so I can’t say how well it works.

But as contrary to what @Saphorin says

• We keep our subscription
• No SIM to buy (it is included in the Booster Toolkit which is free)
• No Mobile subscription to order additionally
• No data traffic fees
• And the icing on the cake: The new Internet Box Plus is offered free of charge if you don’t have one!

It’s worth a try anyway if this product is available to you at your address (even if only for the internet box plus)

It should not be said that Swisscom has a monopoly on copper lines. You can go to another operator, no problem, but will it work better? to see, test and tell us.

Good evening,
I installed a little complicated at the start it is better to read and think twice. Before the error.
But if you follow the instructions it’s simple 😊
Looking forward to resolving the issue.

I installed it, with fairly weak reception at home (a 3G bar), I still get 30 mbts more in download and between 5 and 7 mbts more in upload.
It’s always good to have!
On the other hand, I ask to see the life expectancy of the flat cable which passes under my French window…

Hi @zorglub1

yes it is entirely possible!

look in your customer area, at the top, if you have the button where it says “order status”

that will tell you more 😉

Indeed Internet booster activated this morning, bonus in download +30% passage in download from 30Mb/s to 41-42 Mb/s and 100% in upload from 10Mb/s to 20 Mb/s. The strength of the LTE signal is at -100dB, I haven’t found a place with better reception. Completely convincing result. On the other hand, switching from the Internet Box plus to the Internet box 2 made me lose 5Mb/s on ATM synchronization, I was at 41Mb/s before and I fell to a little more than 36Mb/s, upload the same.

We will continue the tests and validate the real benefit and effectiveness of the use of this new device; but purely technically it’s not bad.

A little feedback.

The Internet-Booster really brings a plus in terms of throughput; but this is not constant and can vary significantly during the day, depending on the weather, in short on many parameters.

The additional bandwidth seems limited in download to between 15-20 Mb/s (3G?) and 5-10 Mb/s in upload. This is not related to the 3G/4G signal reception level. It’s a bit frustrating.

Good for those who really have a very poor landline (< 15Mb/s) this technology will bring you a real plus, beyond that the gain in navigation/email use will be anecdotal; on the other hand when downloading and uploading (e.g. Cloud backup) there is no photo.

@Anonym since switching to Internet Box 2 I have lost 5 Mb/s download speed, can you restore my initial speed (44 Mb/s)? THANKS.

Good morning,

this message to SWISSCOM staff to share my personal experience following the transition from Internet Box plus to Internet box 2 as part of the transition from my Vivo Case M subscription to inOne.

I suffered a loss of ATM synchronization which was 40Mb/s on the Plus box and now dropped to 35Mb/s with box 2. On the Plus box the connection was perfectly stable, I would therefore like to recover my previous speed. At the time the technical team had made a change to my connection profile in order to reach 40 Mb/s, this change would have to be reapplied to my inOne profile.

THANKS

Thank you… 🙂

Flow regained, 15 minutes after my post…

zorglub1

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zorglub1 wrote:

I just installed the Internet booster; but it does not connect to the mobile network. Neither 3G nor 4G.

Is this linked to the activation date of my migration on inOne which is planned for tomorrow?

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Good morning. I have exactly the same problem, it doesn’t connect to 4G (and yet there is 4G at my home)

The light flashes red, and the leaflet says this means “Connection Unable to Connect”

on my profile, I have this:

Hello @ph_chappuis,

Have you managed to connect your Internet-Booster since Wednesday? Have you already done a reset? You have a small “reset” hole on the back of the device, simply press there for a second. Then both LEDs will flash white, then the Booster will restart. Can you also try moving the Booster to another window? Thank you in advance for your feedback.

Good day

Hello @NathalieSI

Thank you for your response.

I tried these solutions, and unfortunately no improvement.

As for windows, I don’t have a lot of choice, the apartment is small and the 3 windows face the same side.

With my smartphone I don’t see any difference in 4G reception (it oscillates between 2 and 3 sticks, out of 4)

Good day

Hello @ph_chappuis,

Thank you for these details. I have forwarded them to our specialists so that they can contact you personally.

Beautiful day