A reboot didn’t help. A reset today solved the problem (only one box had problems). This behavior started from May 7th. In this respect there could be a connection.

I didn’t think it could be the TV box, but it was. The other two boxes worked perfectly. This morning the third box didn’t recognize any premium channels again (i.e. not until the evening). Then I performed a reset and now the third box is running again. Thank you very much for the tip!

Yes, I did that first. However, I can’t imagine that it has anything to do with the box. Only the premium channels suddenly no longer have a signal, but the non-premium channels such as ARD, SAT1 etc. run without any problems. Respectively: all channels are on during the day, but from 11 p.m. only the non-premium channels are on. And the recordings behave the same way when you want to play them: recordings from premium channels suddenly no longer work? It was also the case that I was watching a series via Teleclub Now (part 2) and the 3rd part suddenly stopped working (it was after 11 p.m.).

Hello everyone

For 2 days I have had the phenomenon that all Premier channels (including recordings of Premier channels) no longer work from around 11 p.m.: there is currently no TV signal on any of these channels… all other non-Premium channels work (and the recordings too).

Does anyone know this behavior?

Thanks

I submitted an inquiry at https://www.mobileid.ch/de. The answer was that if you switch to the latest Android version, you may need to reboot every now and then so that MobileID works again. That helped for me… that means your tip would probably have helped too.

Yes, that’s a good tip with the replacement cell phone. Maybe it will work there.

Thanks for your answer.

No, I don’t have a prepaid subscription. I have a subscription through the company.

Hello everyone

Mobile ID has stopped working for some time. Some time ago I ordered a new SIM card, activated Mobile ID and successfully logged in to the company portal.

But suddenly the popup no longer appears. You can test the cell phone on the Swisscom website: The website says Mobile ID is activated, but when I want to test it I only get the following text:

“Your Mobile ID could not be contacted (Timeout) or the user canceled the process (Cancel). Please try again.”

I didn’t change my cell phone or subscription, just an OS update to Android 8.1.0 (but it didn’t work before that, as far as I know).

Does anyone have the same problem? Or can someone help me?

Thank you very much

Greetings Andi

Yes, I’ll do that as soon as I disconnect the connection again this evening and it works.

Fantastic how quick the help is here!

Thank you very much (I was really that stupid and didn’t find that: smileyfrustrated: )

That’s great! I just didn’t find this point. I’ll take a closer look again!

Thank you very much.

Greeting

Hello everyone

Can someone tell me how I can do this? I have to separate the remote controls again because I need to be able to control the volume separately.

I would be very grateful for tips!

Thank you very much

And I

Hello

Thank you very much for the answer. I find it very tedious that I can’t view the recordings either. Licensing-wise? Ultimately, this is regulated with the login I use. Exactly the same thing with geo-lockdown. If I, as a Swiss, am abroad (foreign IP), I cannot use the website even though I cannot look in Switzerland at the same time because I only exist once. My login makes it clear that I am a Swiss who has paid for Web TV. These are things that should be abolished in our time!

Greetings Andi

Hello everyone

Can someone explain to me why this doesn’t work? This works very well at UPC, as a colleague demonstrated to me. Why doesn’t this work at Swisscom? I’ve often been annoyed about it.

Greetings Andi

Doesn’t work for me either.

A message appears on the TV: Unfortunately, the recording function is currently not available. Not all recordings may be displayed.

On WebTV it says: Service not available. The service is currently unavailable. Please try again later.

Does anyone else have the problem that the recording function doesn’t work? I don’t think that’s cool at all!

Hello everyone

I get a text message sent to my landline number in the middle of the night:

Sender: 0793034491

Message: I invited you to Hookt to share private photos and updates with me. Download it now and accept my invitation: http://hookt.com/dl

How can I defend myself against something like this? Unfortunately, I can’t block this number on a landline like I can on a cell phone. What’s particularly bad is that my wife got a call in the middle of the night when her mother died and it really upsets her when the phone rings in the middle of the night.

Does anyone have an idea what could be done?

Thank you in advance

Best regards

And I

Great, so webmail has become worthless for me. In addition, it is complete nonsense that the SMS sent ends up in the sent box of the email. What are these people actually thinking?

PERFORMANCE REDUCTION????

or where can you send SMS with a time delay? Is that no longer possible?

My solution is that I now have the emails sent via Hotmail. This works perfectly. I still find it embarrassing that nothing has worked since July 2nd and that I now have to use a free email service. And of course nobody changed anything…