chunzberg

Before I adapt my existing channel list and make changes there, I created a new channel list (name = backup_date). So I’m on the safe side that if my mutation doesn’t work again, I’ll have my old channel list again. I’m not entirely sure whether Swusscom really solved the problem.

Unfortunately nothing has been solved because I had the same problem with a channel list last night.

Suddenly most of the channels were no longer in the right position.

I find the whole thing quite tedious. A simple stability would be very desirable.

A call was made to Swisscom

I haven’t had a problem since last night. I can watch HD/SD on my 2 boxes and without any jerking. Unfortunately, I don’t know what Swisscom did. Unfortunately, I can’t watch the films I’ve recorded “at the moment”. Hope this works again soon.

I did all of this yesterday with the Swisscom technician. After 3 hours we still had the same problem.

Without success:
Change router
2 box connected directly to router
All cables checked
Cables measured…

None of this was successful. Today I can only watch something on one box, even with massive pixel problems. Until yesterday evening, 90% of the time HD channels didn’t work.

Maybe tonight will be better.

According to Swisscom, they had major problems yesterday that lasted until this morning. I’ll check the whole thing again at home this evening… and who knows maybe…

I did this and a Swisscom technician was at my house and canceled the sails after 3 hours!!

Unfortunately no, I have the same problem. The image also freezes temporarily. Apparently many people have this problem. The question arises how was it really tested!!!

Yes, I did this several times for about 15 seconds. long.

He also installed a new FW….

Unfortunately this was without success

As I said, a Swisscom technician came to me yesterday and we couldn’t solve the problem.

Box hangs directly on the router. I didn’t use the HDMI cable from Swisscm but an HDMI 1080xy

No recordings were taken of me, so don’t rely on what Swisscom says:womansad:

I have the same problem and a Swisscom technician was with me for 3 hours yesterday and couldn’t find the problem. I have 2 new speakers and both have the same problem even when one is turned off.

Router, powerline and also a Swisscom Box were changed, unfortunately without success.