M

Matoaka

Hey sorry,

After a week of daily struggle with it, I didn’t have the time or desire to write it all down. But we finally solved everything and now everything is running smoothly.

The main problem was that MultiDevice was still stored on the business mobile numbers from my predecessor. I then also activated SIM cards for UMTS for my HP laptop and an eSim. MultiDevice and eSIM don’t like each other at all 😉. It took a while to figure out what was wrong, so I thought I’d share this with you in case anyone else has a similar problem. I recommend you call Swisscom and log in to your Business Swisscom login to check which products are actually active via the numbers. Swisscom then cleaned everything up, and now the eSIM and UMTS for my laptop only runs via the business number under my business Swisscom number and my private SIM card, which can be seen via the private Swisscom login.

Many greetings and thank you very much for the great effort of the two Swisscom gentlemen! 🙏🏾😍

Good morning, yes 2x Swisscom

I’ll call tomorrow at 3 p.m. If it works, I’ll be sure to let you know here 🙂

Problem still not solved!

Everything you find on the internet doesn’t help.

I’ve been on it for 3 weeks, yesterday I went again with a lot of time straight to Glatt and Swisscom and then to Apple, unfortunately after hours of research and professional support, SMS still doesn’t work for me. I think I’ll switch back and then have separate cell phones again. It’s a shame that Apple can’t do it. With Samsung it is even possible to switch between two profiles with different apps on each profile.