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@Cinderella3 wrote:

@gian Thank you very much for your explanations, I’ll take a look with my partner because the problem still exists.

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It’s not exactly common that you have to manually set a WiFi channel on the router for smartphones/tablets, but in this case it’s worth a try since the problem still exists. The error is probably to be found with Centro Business, since you wrote yourself that your S23 Ultra doesn’t cause any problems in other networks. I am also not aware that the S23 series has or had any general problems with the WiFi.

Apple and Samsung mobile devices are known for allowing the weather radar detection (DFS) to be addressed by the wireless access point, which leads to an immediate WLAN radio channel change including a long-term radio interruption. Manual WLAN radio channel selection in the wireless access point provides a solution. See:

[https://community.swisscom.ch/t5/Internet-general/Trotz-Internet-L-und-geringer-Entfernung-zur-Internetbox-nur/m-p/715248#M65881] (https://community.swisscom.ch/t5/Internet-general/Trotz-Internet-L-und-geringer-Entfernung-zur-Internetbox-nur/m-p/715248#M65881)

[https://community.swisscom.ch/t5/Archiv-Internet/Internet-Box-5GHz-Kanal-bleibt-nicht-auf-einsteller-Wert/m-p/448218](https://community.swisscom.ch/ t5/Archive-Internet/Internet-Box-5GHz-channel-does-not-stay-at-set-value/m-p/448218)

https://en.wikipedia.org/wiki/List_of_WLAN_channels

@GrandDixence But I can’t underline that. Why should Apple and Samsung in particular have problems here? Here in particular, almost everyone actually uses an Apple or Samsung cell phone. If many people had problems like this, the forums would be full of them! I have never had to manually change the WiFi channel because the device kept losing the connection. Regardless of whether it is a cheap or expensive smartphone.

@[deleted]’s well-founded and good tip, this happens to me regularly (especially outdoors) (and that’s a good thing):

LG

r00t

@r00t No, I actually don’t know anything like that. Have you set the WiFi channel on your router manually or, in other words, do you also have WiFi interruptions with your device if you have set the channel selection to automatic?

The problem was also discussed by a few people in the Samsung forum, but there have been no new posts for a good 2 months…

What else occurred to me, maybe resetting the network settings would help. Select — Settings — General Management — Reset — Reset Network Settings. You then have to enter the password for your own WLAN again. It’s definitely worth a try.

I have/had the same problem again and again with the S21 Ultra. Since it didn’t get any better with the new IB in public WiFi or at home and only works with WiFi (5G works without any problems), I tried a cache reset.

This doesn’t help in the long term, but it gives me peace for 2-3 months.

You can do the whole thing like this: https://youtu.be/N_DHV36xAzU

Caution: DO NOT choose Factory Reset!!! This will delete all data.

Wiping the cache partition does not delete permanent data.

@Keudeisach33

If you’re “Cinderella”?

The update to Android 14 with a new user interface came to devices at the end of October 2023. But I’m glad to hear that you don’t seem to be having any WiFi problems anymore. Thanks for the feedback.