@Javallon

In older telephone installations there are several telephone sockets in the apartment and some of these are sometimes connected to the first socket which comes from the distributor and such outgoing lines can then act like an antenna.

The ideal is a direct line from the external supply line to the socket where the Internet box is connected, i.e. without any lines being connected that are no longer used.

You can simply disconnect such cables.

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@Javallon wrote:

(The socket goes to the router and is finished from there).

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@Javallon

But the socket where the DSL signal comes in is only connected to other sockets in the apartment via the house installation and this is exactly what can lead to disruptions.

Hmm, good question. I think there is still a box (behind the large wardrobe, of course), but it has always been there and I have always gotten exactly as much in via cable as Checker said I should have. It’s strange if that suddenly causes problems.

@Javallon

Any unnecessary cables always have to be disconnected from the signal source anyway.

So if you have a cable extending from the router socket, you don’t have to go behind the wardrobe, but simply disconnect the further wires directly at the router socket.

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@Javallon wrote:

. It’s strange if that suddenly causes problems.

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@Javallon

It is enough if, in addition to the disturbances caused by such a parallel socket, there are also disturbances from a PowerLine modem that was recently switched on in the neighborhood, which then causes the famous straw to break the camel’s back.

We cannot remotely guarantee that the problem will be solved if the parallel box is disconnected, but it is the usual procedure for isolating the problem by elimination.

Basically, the following requirement applies to a DSL-Anschluss:

Direct point-point connection from the UP to the router with cable U72m without additional clamps, branches, parallel sockets, bridge taps, filters, splitters, terminating resistors.

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@Javallon wrote:

Hmm, good question. I think there is still a box (behind the large wardrobe, of course), but it has always been there and I have always gotten exactly as much in via cable as Checker said I should have. It’s strange if that suddenly causes problems.

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Oh no, the performance of 10-12mbps has always been significantly lower than the 24mbps we specify there. And that could be exceeded if everything in the house is ok. And don’t climb behind the cabinet, that’s no use because the cables have to be removed from the junction. These are usually under the T+T box on the ceiling or at the top of the wall, usually not far from the entrance door. Only the cable to the router can be in there. And don’t worry, there’s no electricity flowing that could hurt.

I’ll have to take a look at it and let someone else come. We don’t have anything T and T in the entrance area, but I’ll take a look at what’s behind the other can.

And yes, 10-12 is lower than stated, but it used to be higher. The problems have only been there for about 10 days.

@Javallon Correct, on June 10th, 21 you still had 21mbps, but due to the recurring disruptions, the line was stabilized step by step and this means a reduction in internet speed. On October 23rd and 24th, 2021, the disruption was so severe that the bit rate dropped to 9mbps. Due to the stabilization it went back up to 15-17mbps, but since December 1st, 2021 it has only been around 12mbps again.

If it’s an EFH, then I would look in the basement at the transition point. The residents there often branch off the cable for the hobby room! You are also welcome to post photos of the terminals and cables here so that the community can help you.

It’s an apartment building with X parties, but thanks for the answer. I’ll have to see if I can find something to post, but I’ll probably have to let someone come. I’ve heard that some things were built illogically here… I’ll take a look.

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@Javallon wrote:

I’ve heard that some things here were built illogically… I’ll take a look.

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@Javallon

Then the property management should sort it out.

WalterB Things are going great for me again.

With my subscription L I get these values.

For 3 days now I’ve been getting the error message every morning that I should restart the booster and the router… then it works again.

I have a switch in between but before that it always worked perfectly. I’ll keep watching.

Has the problem been solved for you?

@xtreme

At the moment the 5G booster works without any problems, even if the 5G fails and switches to 4G.

I no longer have a switch (WLAN-Box) in between, but rather connected it directly to the Internet box with the LAN cable.

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@xtreme wrote:

For 3 days now I’ve been getting the error message every morning that I should restart the booster and the router… then it works again.

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But at least you don’t restart the router. On December 3rd and 8.12. I see something, but nothing else. And where does the message appear (screenshot please).

It’s spitting for me too…

@Roger G.

Yes, since I’m working from home at the moment, unfortunately I can’t always restart 😞 This morning I had the message in the router again and now it works again without me doing anything. As soon as I get the error message back, I’ll post it here.

But I think it has something to do with the switch… unfortunately it’s the only way I can get an optimal position in the house.

@xtreme

If you want to find out whether the switch is actually causing the problem, you have to temporarily lay a “flying” Gigabit Ethernet cable between the booster and the Internet box to narrow it down and thus bypass the switch.

hed

@wolewo @xtreme

Since I connected the 5G booster directly to LAN, there has been no problem anymore. I can’t say 100% whether it’s really because of that, as there were problems with that in the past.

Previously I used the WLAN-Box 2 as a switch which was directly connected to the IB3 as an access point via LAN.

Which switch do you have? If you don’t have a cascade of switches, I don’t see a problem. Unless YOU have any other problems with the network at home.

I don’t have any problems downstairs, I’ve had 5G radio continuously for several days… but also a little less power. But no one notices.