Good morning, compu

• You decide what makes sense to discuss 🙃? Do you work at Swiscom?
• Or do you have… a problem? I’m happy to talk to you about it.

Have a nice day, SILVERMACHINE

@compu

However, you are right that we have much bigger problems (corona pandemic) than dark mode at the moment!!
The only thing that bothers me is the arrogance of Swisscom.

(Under the motto: We already know what is right for you!)

Every designer does it exactly that way. Fashion, cars, smartphones, buildings, perfume bottles, furniture, title pages, remote controls, signets, wine bottle labels, car rims, packaging, shop fittings, layouts, websites,… everywhere the customer is forced to see what is supposed to please.

And some people like the result and others don’t, what’s the problem?

---

@hed wrote:

Every designer does it exactly that way. Fashion, cars, smartphones, buildings, perfume bottles, furniture, title pages, remote controls, signets, wine bottle labels, car rims, packaging, shop fittings, layouts, websites,… everywhere the customer is forced to see what is supposed to please.

And some people like the result and others don’t, what’s the problem?

---

Unfortunately you are forgetting a big difference. All of the above, apart from websites that somehow don’t fit in, are providers of consumer goods, whereas Swisscom is a service provider financed with taxpayers’ money.

No, you are wrong, Swisscom is a corporation and the federal government holds 51% of it. It is not financed with tax money, but rather delivers profits to the state treasury and pays dividends.

---

@Seppl17 wrote:

… Swisscom is a public limited company and the federal government holds 51% of it….
It is not financed with tax money, but rather it delivers profits to the state treasury and pays dividends.

---

Who is the federal government? The taxpayer, who is the majority shareholder with 51%!

But that is not the most important thing I say.

\=> Swisscom is a service provider, and that is the crucial difference.

If the whole thing doesn’t give you peace of mind, then I would change your provider, because many people are certainly satisfied and don’t comment at all about Swisscom’s service.

---

@Seppl17 wrote:

…. because many are certainly satisfied and don’t comment at all about Swisscom’s service.

---

Exactly! That’s why Swisscom is also a permanent guest at Kassenrutsch and Esspresso….

Customer survey:
And what was the proportion of people over 65?
As an over 65 person, I also have problems with the white font (especially when there is an image with bright parts in the background).

It looks like the younger generation has fewer problems with the black background.
We can only hope that they don’t have the same problems in their old age as I did when I was over 65. For me this is very tiring to read.

@TiViGucki

The topic of egg-laying jack-of-all-trades is starting to pop up in my head again, but I’m going to keep my mouth shut now… otherwise I’ll be called disrespectful again. Well, in addition to the SC, there are also a lot of other entrepreneurs who are making huge mistakes.

---

@r4s6 wrote:

---

@Seppl17 wrote:

… Swisscom is a public limited company and the federal government holds 51% of it….
It is not financed with tax money, but rather it delivers profits to the state treasury and pays dividends.

---

Who is the federal government? The taxpayer, who is the majority shareholder with 51%!

But that’s not the most important thing I say.

\=> Swisscom is a service provider, and that is the crucial difference.

---

@r4s6

Yes, but it is not the taxpayer who finances Swisscom, but the other way around. Thanks, among other things, to the dividends that Swisscom pays to the federal government every year, the federal government has enough money in its coffers to be able to finance crises like the current one.

And service is a commodity like any other, i.e. the same rules apply as in any other business. And this also includes marketing, corporate identity, appearance, brand and design language. Service does not mean that you have to serve everyone. Here too there is an offer, price, demand, competitors and customers who ultimately decide for or against a product or product. decide on a service under the given conditions. Business Administration 1st semester…

Hello,

why can’t you change the TV Guide view anymore? I can’t relate to this incredibly terrible depiction. I would like to be able to switch to my channels again.

thank you

@Hiochitzauk21 You can find all information about the update here: [/t5/Usage/Update-EOS4-New-Software-Version-f%C3%BCr-die-UHD-TV-Box-verf%C3%BCgbar/m-p/608694#M45973](https://commu nity.swisscom.ch/t5/Nutzung/Update-EOS4-Neue-Software-Version-f%C3%BCr-die-UHD-TV-Box-verf%C3%BCgbar/m-p/608694#M45973)

Well, I want them back. This stuff is so confusing.

---

@Hiochitzauk21 wrote:

Well, I want them back. This stuff is so confusing.

---

There are currently no plans to “go back”.

Question 1) The new TV Guide shows a TV Tip that takes up 80% of the screen. How can you take him away? Please don’t answer that you can also see the last channel you watched when you turn it on, the problem with the oversized TV tip persists when you press the home button…

Question 2) The bar that I/we used the most before was the “recently viewed posts” (or similar name). Why don’t they exist anymore?

POGO 1104

Answer 1)

If you don’t get rid of it, that’s just the new concept. You quickly get used to it - I’ve had this view for several months

Answer 2)

I don’t know why it doesn’t exist anymore - I can’t even remember that there was anything on the screen.

But by long pressing the channel change button (in the middle under the microphone button) you can access the list of recently viewed programs at any time

By the way, there are more such “tricks” on the remote control:

For example, with a long press on the red record button you can go directly to the list of recordings - you don’t need a guide or menu or anything like that on the screen….

This software update is not only bad because of the color, but since then my picture has been jerking or freezing, which has never happened to me before!