So I think it’s good and I can read it without any problems

I would like to sign the same wording.

As an Apple user, I have now gotten used to dark mode, but with Swisscom TV I want it to be exactly different, namely bright as before.

@“x”#985860I completely agree.

I thought I’d try to get used to dark mode today - we shouldn’t complain too much… But it didn’t quite work. So from the sofa I had no problem reading the TV guide with a light background, but in dark mode I have extreme difficulty. The second thing that is also extremely annoying to me is the constant change in brightness when you navigate in the TV Guide with the selection bar and jump to other programs, then the background image is briefly hidden, it becomes dark, then the new background image is displayed and depending on the image It’s between bright and very bright. That means it’s constantly light-dark-light-dark etc…it’s extremely annoying. In addition, the background image extends up to the third line from the top and if it is bright or has a lot of colored elements, then the text in the top lines of the guide becomes difficult to read. For example, you look at the picture of NFF format in the TV guide on SRF1 today - it couldn’t be brighter.

---

@Smartfonfan wrote:

I would like to hear from other readers of this board what the solution would be.

Just like the black background, switching to white (as usual) is technically no problem at all. It is well known that visually impaired or visually impaired people have problems with black. The sometimes smug and slightly aggressive answers indicate insiders.

I wrote to Swisscom directly and will publish the answer here.

---

What do you want to achieve with the constant grumpy subject about dark mode? You just read here: I want the white one, not the black one. Do you think that will make the SC soft and you’ll get the white one? The only solution you have is to accept it as it is, it won’t get any better because I’ll publish it here. For me, the threat shouldn’t be like that, so you won’t get it either.

You’ll get used to it like everyone else.

lg

Please switch between dark and white mode 🧐

Hello

Since 3 days and an update of the UHD box which I had to trigger with a reset (according to SC support) the TV guide is no longer white with black writing but black with white writing. It’s rather illegible and I would change it back to black writing on a white background. SC Support can’t help me. Does anyone have an idea?

Thanks and greetings

---

@Tiehasta39 wrote:
..It’s rather illegible and I would switch it back to black writing on a white background. SC Support can’t help me. Does anyone have an idea?….

It is what it is. Switching is currently not possible.

There are settings for accessibility on the TV-Box, where you can set the font size to “larger”.

For my visually impaired wife (NHA), this has somewhat eliminated the disadvantages of the new dark mode.

The rest is a matter of getting used to it.

I also want to know how someone comes up with such a horrible idea and forces you to use it without me being able to put it back.

What if there were options like with a PC or cell phone,

where I could set this up.

The contrast between black and white is very tiring for the eyes and makes it confusing.

Just terrible, I please you, dear Swisscom, please please please change that again!!!

I also want to know how someone comes up with such a horrible idea

and it still forces you to have to use it

without me being able to put it back.

What if there were options like with a PC or cell phone,

where I could set this up.

The contrast between black and white is very tiring for the eyes and makes it confusing.

Just terrible, I please you, dear Swisscom, please please please change that again!!!

The new software was installed overnight and now I have the new, dark design. Confusing, slow and I can’t even adjust the order of the topic selection displayed.

I don’t want to have to click through “Editorial Daily Tips”, “Most Viewed at Teleclub Movie” etc. until I get to what interests me.

Innovative and customer-oriented is different. Please make an improvement next time. I want to be able to determine the order of the ads myself so that I can ignore all the marketing rubbish and tips that don’t interest me anyway.

Instead of getting better, things are getting worse, more confusing and more tedious.

I got the update to the TV-Box yesterday, I really like it, the operation runs very smoothly. Every keystroke is implemented immediately, so the problems with speed cannot be understood.

The TV guide looks good, there are always a few little things to complain about as everyone has different tastes.

I don’t like the font size of the film description, it’s way too big.

The list of actors at the bottom is a matter of taste, I’ll have to get used to it.

But otherwise everything (so far) is great. 😀

---

@Lori-77 wrote:

Hello @Markus88Stoeckli

Then you have to clean it up with the Logitech remote control and then it should work.

I control everything at home with the Swisscom remote control.

Greetings Lorenz

---

Sorry for OT… but what do you control with the SC FB other than the TV-Box?

AV receiver, TV, music system?

How can I change the black background to the previous white background? Don’t bother with settings.

It doesn’t work anymore, there’s only dark mode… it’s been discussed several times here in the community.

Update.

Received a response from Swisscom today.

Thank you very much for your message and feedback.

We would be happy to take note of your feedback

If you have any further questions, we are happy to help you.

Kind regards to…..

Name xxx

Customer support

It is important that anyone who notices reduced functions that are missing also reports it. contact.center@swisscom.com

This is the only way to wake up the sleeping giant. Based on the slightly irritated, aggressive and arrogant comments in response to my findings, I assume that there is some flesh on the bone after all. Observations and criticism should actually inspire, but for certain people it seems to be the other way around.

The Swisscom TV product is good, the competition is (hopefully) not sleeping either. This is the only way we consumers can be sure that we will be noticed.

With the new software, is there a way to add the DSPhoto app (or any other app) to My Themes in the main menu?

---

@Klothilde wrote:

With the new software, is there a way to add the DSPhoto app (or any other app) to My Themes in the main menu?

---

I’m already waiting for that, I only have 6 apps available that I can integrate.

I would also like to have the DS Apps or the Plex app directly on the home page.

Apps like Plex or DSPhoto would have to publish a kind of “widget” for the Android ecosystem of Swisscom TV specifically for AndroidTV. As long as they do not install such an interface, Swisscom cannot offer the parts for it.