…No, as always, abusive statements should be avoided, but a television company that intervenes in such a massive way in the viewing habits of its customers must accept constructive criticism of its approach and is urgently called upon to make corrections (option, nothing more). .

Furthermore, pure preference messages (“I like”, “I don’t”) are of little help here. The meaning and benefits of a choice like in almost all other services that I know of are well documented and also necessary for Swisscom.

Furthermore, the omission of the 5-star rating as an indication of the quality of a production is also a nuisance, as it is visually much clearer than the mere IMDB value.

HAHA that might be called Dark Mode now. You won’t be informed about this in BS Stadt.?!Just change?

So if I as a customer criticize or praise Swisscom, that is my right, the right of everyone here, that’s what the community is for. I’m really not interested in your statement “pure preference reports” because it’s my right.

I think you should remain objective and not give vent to personal feelings or anger. For me it is simply difficult and stressful with the dark background image. I think everyone feels it differently, just as we are all different, so are our eyes.

And it can’t be that I’m now reducing the brightness of my TV just because of the new background, it was OK before.

It’s supposed to be a factual criticism from me and I hope that Swisscom will try to install a light mode again, that there are people who can’t cope with the dark background, it hurts my eyes, it has nothing to do with sensitivities do, but is a fact.

You’re right, of course, I was just interested in maintaining decency in certain posts.

I agree with you, with decency you can get ahead. In any case, I have had good experience with it. I also know the job on the other side for a customer who was well argued, objective and friendly, and I clearly put more effort into that. And I think that will also be the case at Swisscom. If they see that there are good arguments for a choice between the two modes and there is a real need, they will try to take it seriously.

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@Jothecka88 wrote:

…the fact that there are people who can’t cope with the dark background is like that, it hurts my eyes, that has nothing to do with sensitivities, it’s a fact.

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Hi,

It would certainly be helpful if you provided a little more background information. Is it emotional or physical pain?

my eyes hurt

Ok, sometimes me too, depending on what I read here… 😉

No, all joking aside: My eyes have never been the best, I’ve always worn glasses and work at the screen almost every day. I notice that it actually makes almost no difference whether I work “black on white” or “white on black”.

But what really causes me physical eye pain are “wrong” light sources. So a bright window front to the side of me is always darkened with curtains, otherwise the difference in brightness almost drives me crazy.

In the evening in the living room, dark mode is almost a welcome relief for my eyes.

I feel the same way, I also wear glasses and dark mode definitely brings me more relaxation.

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@servusli wrote:

…

EDIT: The switch also doesn’t have an IP/MAC address on the network. It is therefore not recognized by the IB3. All devices connected to the switch are on Ethernet port 1 in the IB3 GUI.

There is only TV-Box, WLAN-Box and printer on the switch.

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Please enter the exact name of the switch here. Brand, type, possibly version?

Hello everyone

I’m new to the community because I’ve been having a problem with my Swisscom TV Box since yesterday evening.

Briefly as information:

I connected the Swisscom TV Box to my soundbar via HDMI. From there to the television via HDMI in ARC mode.

Since yesterday I no longer have a picture, only sound. If I connect the TV box directly to the television, it sometimes works. Sometimes not - then I only have sound and no picture.

I’m not a technology expert, but I have the feeling that it’s due to the update from the TV box.

Have you already had experiences? Do I need to make new settings?

Thanks for your help.

Best regards

Mark

Hello @Markus88Stoeckli

Did you use the original white HDMI cable from Swisscom?

Maybe try a different HDMI cable, that has already solved a lot of problems.

Otherwise, do the TV-Box without power for a few minutes.

Then connect it directly to the TV to test it.

In an emergency, you can also reset the TV box at the bottom with a paper clip.

Greetings Lorenz

Hello @Lori-77

Thank you for your quick response.

I’ve already tried several cables.

If I connect the TV box directly to the TV, it works strangely. As soon as the soundbar is in between, no more.

I’ve already unplugged it. It wasn’t any use.

Greeting
Mark

Hello @Lori-77

I found out something.

I assume since yesterday it shows 3x HDMI on the TV inputs:

Player 1 - Soundbar (HDMI 3)

Player 2 - Swisscom TV (HDMI 3)

HDMI 3/ARC

Since I use the Logitech Harmony it probably takes the wrong line). If I change the input to Player 2 on the television, I have a picture again.

Why that is so, I have no idea.

Greeting

Mark

Laugh, everyone now has enough time to complain about the unimportant things in life🤣

I think dark mode is great.

And it’s also good to see that at least people are criticizing from home and watching the TV🤪🥳

So dear people, let Swisscom maintain its networks and keep watching films instead of taking a close look at the design.

Relaxed greetings from the Darkdesigne fan😂

Kili92

Whether with a black background or light

You can no longer read actor lists!!!
There was a problem with that, just get rid of the actor lists and there was no problem anymore!

Bravo Swisscom!!!
Luckily I still have 3 HD speakers!!! (the lists are still there!)

Hello @Markus88Stoeckli

Then you have to clean it up with the Logitech remote control and then it should work.

At home I control everything with the Swisscom remote control.

Greetings Lorenz

Where have the actor lists gone?