Checking emails takes ages - only via WLAN, mind you

Maddy68 · 3. Jan

Checking emails takes ages - only via WLAN, mind you

Good day together

Retrieving my Swisscom emails via Thundebird, Outlook etc. takes ages. What’s strange is that this is only a problem in my home WLAN. But if I switch to the mobile network, i.e. WLAN off, then it works normally. This applies to iPad and iPhone. There is no problem on the desktop.

Does anyone know the problem, or more precisely, what could be the cause? I am using an Internet Box 4.

Thank you and best regards.

kaetho · 3. Jan

Hi @Maddy68

Have you checked whether other applications via home Wi-Fi on the affected devices also suffer from poor Wi-Fi performance? e.g. Speedtest on www.speedtest.net ? Other applications? Or does it only affect the retrieval of bluewin mails?

HP · 3. Jan

Maddy68
Hi Maddy 68
with iOS 18 there are apparently still problems with some users
https://communities.apple.com/de/thread/255889268?sortBy=rank
What version of iOS do you have? and are you using the booster or PiHole as in the linked discussion?

3. Jan changed by HP

Doremi · 3. Jan

Maddy68

Hello

The Thunderbird application is not available on iPhone and iPad.

Could you tell us which application you use on your Apple device to check your e-mails?

Doremi

WalterB · 3. Jan

Maddy68

I use the Bluewin News app on my iPhone and iPad and have no problems with it, be it WLAN or mobile network.

Bluewin News App

Maddy68 · 3. Jan

kaetho Speed is fully OK.

Maddy68 · 3. Jan

HP Hello, no booster or anything else. Got fibre and IOS is 18.1.1. Let’s see what happens or how it goes on.

Maddy68 · 3. Jan

WalterB Thanks for the tip, I didn’t even know it. Works tip top. Unfortunately not with Apple’s in-house mail.

WalterB · 3. Jan

Maddy68

I have the beta iOS 18.3 and the retrieval with the Apple Mail is faster, but there may still be changes.

***I mainly use the Bluewin News app myself as I travel abroad a lot and have had the best experiences with it.