Nat45

In your initial post, you write about questionable activities in your WLAN which you now want to actively counteract.

In order to be able to respond to this in a meaningful way, please first describe the real problems you have encountered which you now want to prevent in the future.

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Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

    Werner my Swisscom wifi has been blocked by Swisscom 3 times due to suspicious activity. I haven’t been able to get any more details except that it happens at night. They explained to me that I had a device that must have been infected by software and that’s why they offered me my Security.

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      Nat45

      So WLAN devices from the solar panels still go via your WLAN and there could also be a problem there.

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      Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

        Nat45

        you want to “find the original problem”. Sure. Do you know which WiFi device is causing the problems?

        If you change the Wi-Fi password, all devices will be locked out for the time being. Then you can gradually reconnect each one and find out which device is causing the problems. Once a “problem device” is in the WLAN, even the best protection software is useless.

        edit:
        Swisscom also sells insurance. Maybe that helps 😉
        No, joking aside: Swisscom can insure you for a lot of things. But it doesn’t guarantee you anything, especially not for devices that you let into your WLAN. And certainly not if “solar panels” are involved. I would put a big question mark behind such a statement!

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        changed by kaetho

          Nat45

          I’ve never actually heard of Swisscom specifically blocking a WLAN, because in the event of malware conspicuousness, the entire Internet connection including Internet access of LAN-connected devices is usually blocked.

          So could it be that your focus on WLAN is perhaps wrong anyway?

          If you look back at other discussions about Swisscom Internet blocks, the offenders are quite often web cams or the use of external VPN services.

          If you want to pursue the topic further, you should simply list all the devices and special features that you operate in your network here, so that you can at least estimate the probabilities of which devices need to be investigated more closely.

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          Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

          kaetho thank you. I’m actually starting to wonder about Swisscom’s answers.

          I think the device concerned is my son’s iPhone. I thought that by installing my Security I would be able to remove the infection.

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            Nat45

            Why do you think the iPhone is always connected to Wi-Fi instead of the mobile network?

            Normally Apple devices are very secure against malware and in your case it is easier to operate the iPhone for several days without WLAN.

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            changed by WalterB

            Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

              WalterB Why is the iPhone always connected to wifi instead of the mobile network.

              Some people receive an older generation iPhone and have a prepaid subscription, such as Blue Kids Mobile, or a subscription with other service providers where data is limited. As a result, they use Wi-Fi at home rather than using up their mobile data. This is just an aside in this discussion.

              Sincerely Doremi

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              Nat45

              Would always go via the Guest WLAN so that your network cannot be accessed!

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              Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.