Unsubscribe from teleclub

    • Where and how can I unsubscribe from swisscom teleclub?
    Do I have to fill out a form or how does that work? We have had Teleclub for more than a year now, but have only rarely used it, which is why we now want to cancel the subscription. Does anyone have a link or something that could help me? thank you in advance

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    2 years later

    @MGede wrote:

    Unfortunately the link is out of date. Do you have a current one?

    I adjusted the link and it now works again.

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    Liebe Grüsse / Salut et à bientôt / Ciao e a presto / Cheers, see you soon!
    ThomasS

    7 months later

    Unfortunately, I can’t find the setting for adjusting the subscription options or the option to adjust or cancel Teleclub subscriptions. Where should I look?

    Thanks in advance, Jo

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    • ThomasS has responded to this post.

      schmittexxx wrote:

      Unfortunately, I can’t find the setting for adjusting the subscription options or the option to adjust or cancel Teleclub subscriptions. Where should I look?

      Thanks in advance, Jo

      You can find the option in My Swisscom Kundencenter under your TV subscription > individualize your TV experience.

      kuce_teleclub.jpg

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      Liebe Grüsse / Salut et à bientôt / Ciao e a presto / Cheers, see you soon!
      ThomasS

        @schmittexxx wrote:

        Thanks, but I don’t have that option…

        Can you attach a print screen here that shows what it looks like for you?

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        Liebe Grüsse / Salut et à bientôt / Ciao e a presto / Cheers, see you soon!
        ThomasS

          @schmittexxx Please excuse the late reply.

          I have clarified your case with the developers of My Swisscom. Apparently there is something wrong with your login, which is why the menu item in question is not displayed. The colleagues are now looking at it, but cannot say when exactly it will be fixed.

          I would therefore like to recommend that you report the termination of Teleclub via chat or the hotline so that you can do this promptly. Please excuse the inconvenience.

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          Liebe Grüsse / Salut et à bientôt / Ciao e a presto / Cheers, see you soon!
          ThomasS

          Funny: now I actually have the option “TV Experience…” to select, when I click on it it says: “…this option cannot be selected (or something like that), contact the hotline.. .”

          Let’s see how and whether things continue

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