If Swisscom sponsors me a BMW, I’ll be there 😉

Hello

There are many different comments in many different threads with requests for changes to the new OS 4.

I thought to make it easier for Swisscom users and employees I would open a new thread.

If you want to join in, just reply here. 😉

It would be desirable if the thread was not primarily used as a suggestion box, but rather as a wish box.

Oh yes, please note the tone of voice. “I think it sucks” or something like that doesn’t help and isn’t constructive. Thanks. 😉 😘

Addendum: At the suggestion of @DomiP, I suggest writing error messages in italics and suggestions/requests for changes in bold.

@Anonymous:

So let’s do the math again. A box costs 120Fr. I assume this is/wasn’t much different with the HD Box.

The HD Box is a rental model. This means that the rental costs are included in the subscription price. The MVD is 12 months. So you can assume that the box costs 10 Fr/month.

Why isn’t the subscription about 10 Fr cheaper when switching to the UHD box? By selling (giving away to new customers) the UHD boxes, you probably make a profit, namely exactly 10 Fr. If Swisscom’s calculation is based on 24 months, it is still 5 Fr/month.

Therefore I cannot believe your statement. If this were the case, the subscription fee for existing customers who switch to the UHD box would have to be cheaper by Betrag. Alternatively, the rental of the HD box can be shown separately so that it is no longer charged when changing, similar to how the PTT alloy wires were previously charged.

Greek

ei8ht

The fact that a large part of Switzerland is actually out of action is absolutely insufficient. Swisscom should seriously postpone the analogue switch-off until 2020.

First of all, there needs to be redundancy in the IP phone and not too little. The fact that everything starts slowly here centrally instead of at least 5 regions should be something to think about.

By the way, I wonder why there wasn’t a single such major failure under CEO Jens Alder.

When it comes to IP telephony, I ask myself - I count this as a new customer - why Swisscom doesn’t offer a Cisco 8811 and similar models in the SME subscription, for example. The HomeLine is not necessarily suitable for Geschäftskunden with “telephone conferences”. Even if you had something of your own, providing qualified information to the SME branches would be helpful.

How badly does IP telephony actually work when we have military “trouble”. Up to now there have been ZERO problems with “analog”. In the event of war, I can’t order routers from China if there’s “stress” all around.

Hoi same

Is there a way to import and export passwords?

Thank you.

Greetings, Roger

Hello people from Swisscom,

Is it really true (I can hardly believe it) that there is no solution for making phone calls on the computer? I mean, you force an IP Anschluss on the customers (sooner or later on all customers), you don’t give out the SIP data and you don’t have ANY OF YOUR OWN SOFTWARE on offer?? The SIP data thing is a matter of opinion, but why on earth don’t you have your own softphone where the data is somehow already implemented? For various reasons, I would like to be able to make phone calls on the computer and just chat… not with Skype, but with my telephone provider and my landline number. Now I actually have to switch to a VOIP provider! P.S. The year is 2015 AD. 😉

I am currently successfully using an ISDN Rubin 40 and a Gigaset 600 with Twixclip ISDN and as a test I have connected a Tiptel 275 analog telephone with twixclip. The analog telephone works great with just one number. But with Multiline it is useless because for every call that is not answered with the analog telephone, a missed one is displayed. In the Twixclip ISDN I can see who called which number. In the Twixclip analogue I only see a missed call.

For security reasons, no SIP data will be released to protect your own interest as well as that of others. So this is mutual.

Why can’t Swisscom produce a sensible device that is commercially available, such as the Astra 6735i, Yealink SIP-T48G, Gigaset DX 600, Snom 760 or similar, which can be connected to the Internet box with a cable and which roughly meets today’s requirements? Don’t program it like the Rubin 40 with Twixclip, for example, which is automatically recognized when connected to the modem and sets the required parameter information?

Conclusion: As long as there is no improvement or at least the same when I switch from ISDN to IP, I will be careful not to switch.
If there is no reasonable solution for multiline subscribers by the end of ISDN, I will leave Swisscom and look for a provider that offers the above-mentioned SIP telephones.

PS: If in the future all ISDN multiline users refuse to switch, we would see whether our wishes are in the per mille range.

Good afternoon dear forum community

Last October we switched from ISDN to IP because of Swisscom TV 2.0 and unfortunately we haven’t seen any advantage in terms of telephone technology, on the contrary. Swisscom is apparently unable to offer a usable desk telephone with a cable to the Internet box, a reasonable display and other comfort features. Non-Swisscom devices cannot be connected to the box; an old analogue box works at the moment, but is by no means effective. The Rousseau devices that are also in use are nice, but seem to me to be completely unsuitable for everyday office life. Buttons too small, redirection complicated, etc.

There is no sensible device on the market that can be connected to the Internet box with a cable and that roughly meets today’s requirements. I’m thinking of a device such as: B. the Aastra 6735i, Yealink SIP-T48G or similar.

Am I actually the only one with such problems and needs? Or are there other fellow sufferers?

I look forward to all reactions and good ideas.

Thank you very much

nordmann

So I was often told by Swisscom that you had to strictly separate All-IP and VoIP. It’s called All-IP because over time everything would be handled via the router. I think when it came to VoIP, everyone immediately thought of Skype and free calls, hence this definition.

But I have to honestly admit that I have almost nothing to do with telephony, I’m more into TV and that’s why I’m such a fan of Swisscom, or I think it’s so “new” and not old-fashioned. At least you are tackling something new, even if you are right that you are of course doing it for yourself.

But what will happen in a few years - landlines are gone - one of the core businesses, everything works via the Internet and you will plug in the router wherever you are and everything will only run via bandwidth (financially) and no longer via billed minutes etc. Therefore, you probably also have to make sure that if you use the Internet, you have to add Swisscom hardware. How long this can be maintained is anyone’s guess.

But what is the competition doing? In a few years it will be installed (rented) into the existing fiber optic network and then we will talk about dominance again. As long as the competition doesn’t get out of its quiescent position, nobody has to badmouth Swisscom. I’m talking about All IP (which can often be a boomerang, because it’s annoying a lot of people at the moment because there are still a lot of blocking conditions that are often not mentioned, on the one hand for training reasons, on the other hand, like almost everywhere, because of the despicable money, which means hunting for commission) or, for example, the cloud solution. As great as it is when it works, it could be bad if this amount of data causes problems in the server landscape. Swisscom customers not only pay much more than others, they also expect much (sometimes impossible) more.

Here is some official information: FAQ’s about IP telephony

[https://community.swisscom.ch/t5/Diskussionen-%C3%BCber-Festnetz-und/Festnetztelefonie-IP-Quenten-und-Answers/td-p/264759] (https://community.swisscom.ch/t5/Diskussionen-%C3%BCber-Festnetz-und/Festnetztelefonie-IP-Quenten-und-Answers/td-p/264759)

Greetings, POGO 1104

All IP is not a Swisscom product or even an invention. Swisscom only offers this and currently has three real All-IP (VoIP) telephones:

Rouseau, Montreux and Arosa. The other analogue telephones are plugged into the router, but are more of an “emergency solution” so that people can continue making calls.

I think there might be a solution for ISDN telephones, for example the Centro Business have a Anschluss (which in my opinion is not supported).

If you ask somewhere about All-IP, one of the first questions should be, do you have ISDN - if so - unfortunately it doesn’t work.

There are currently no other VoIP telephones that can be operated via Ethernet to the router. Swisscom only allows its hardware on its Internet. I would google the SIP code.

I placed it there. 😉

Since the new TV-Box no longer has a display, operating the radio stations without the TV turned on is rather laborious. If at least the TV app could control the radio stations, that would be something.

I would really appreciate a corresponding improvement to the app.