Happy New Year, everyone. I have a problem with VPN. I checked with Swisscom shop. Staff there could not help because they were salesmen not technicians. The techy guy on Swisscom hotline could not figure out the issue and pointed me to the Community website, so here I am. I have an InOneHome package for over a year now and recently replaced Internet-Box 2 with a slim Internet-Box 3. Everything seems to be working so far, except the VPN connection. As a matter of fact, my Swisscom VPN has never worked for me from the first time I tried a year ago. I followed religiously the step-by-step instruction given on the Help page on VPN connection . I created my own DynDNS address (mingle.internet-box.ch) on MySwisscom homepage (under the menu Network with Expert mode on). Shared key for VPN and password for one individual user plus the DynDNS address have been duly entered in the VPN setup of my Android phone and my laptop PC. Yet, every attempt has failed to connect to my VPN from outside my home, including from Swisscom free Wfif in a Swisscom Shop. My Android phone showed 'Connection unsuccessful' without giving details of the problem. My laptop showed the following error message after failure to connect to my home VPN from a public WiFI: 'Cant't connect to HomeVPN The L2TP connection attempt failed because the security layer encoutered a processing error during initial negiations with the remote computer' (Sorry. Impossible to embed screenshots in the post) When I manually entered my DynDNS mingle.internet-box.ch in the address pane a browser, it was not working. The following error messages showed up: This page isn’t working mingle.internet-box.ch didn’t send any data. ERR_EMPTY_RESPONSE (Chrome browser) The connection was reset The connection to the server was reset while the page was loading. (Firefox browser) I would be grateful for enlightenment and help on solving my VPN mystry.
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