The connection was reset
The connection to the server was reset while the page was loading. (Firefox browser)
I would be grateful for enlightenment and help on solving my VPN mystry.
@Helvet : I checked your DynDNS. It's correctly resolving on your current IP. No problem there.
Did you take the hint on the help page into account:
https://www.swisscom.ch/en/residential/help/internet/vpn-server.html
This can happen when you test the VPN connection at home. If you are connected to your own home network, you cannot connect to the VPN. Check the VPN connection when you are not at home and not connected to your home network.
Can you try if it's working when using mobile instead of WiFi on your mobile.
Cheers,
MichelB
Yes, I confirm that I can connect to my home VPN through mobile data outside the home.
Sorry for the late reply. Let's blame it on Covid-19.
There might be an error with the Domain, DynDNS itself. It shows errors for your page also at my PC...
Did you routed your URL to the correct Port/Device?
Thanks for your reply.
Did you routed your URL to the correct Port/Device?
I used the default network setting. Could you please tell me how to find out if the URL was routed to the correct Port/Device?
FYI: here are some of the settings on my Internet-box:
DynDNS: Activated
IP application part: Automatic
DNS Server: Automatic
IP address distribution (DHCP): Activated
Static IP address has been assigned to TV-Box-Swisscom
Spanning Tree Protocol; Not activated.
DMZ: Not activated.
Automatic port forwarding (UPnP IGD): Enabled.
Firewall mode: Standard
Static routes: None
Is the above setting correct for VPN to work?
By the way, a WLAN box is used for connecting TV Box in another room in my home.
@Helvet it depends if you are using an own VPN-Service (like on a PC or Raspberry Pi) then you should route the Port of the VPN-App (lets say 1194 for OpenVPN) to your Device into the Port-Forwarding-Options.
If you are talking from the built-in VPN from the Internet-Box and the Configuration as following is not working, try to deactivate VPN and DynDNS. Then restart the Box and reenable the VPN and DynDNS. Then it could probably work...
To connect a mobile device to your IB-VPN, use the following instruction: https://www.swisscom.ch/en/residential/help/internet/vpn-server.html
I expericened personally, that it doesn't work correctly on my Huawei Mate 20-Device, but on my old iPhone 7 it worked. It seems to be a problem with the VPN-Settings of my Android Device - in my Case.
If you are stuck also after the troubleshooting as told above, please do not hesitate to write here again. It would be glad if you can tell us exactly which device you are using, including Version and Operating-System.
Cheers!
Seems strange. It should probably work without further settings in the Box.
@ThomasS do we have an Expert for Networking/VPN here in the Community?
@Helvet : I checked your DynDNS. It's correctly resolving on your current IP. No problem there.
Did you take the hint on the help page into account:
https://www.swisscom.ch/en/residential/help/internet/vpn-server.html
This can happen when you test the VPN connection at home. If you are connected to your own home network, you cannot connect to the VPN. Check the VPN connection when you are not at home and not connected to your home network.
Can you try if it's working when using mobile instead of WiFi on your mobile.
Cheers,
MichelB
Which IP is assigned to the IB? Maybe you’re being assigned a carrier grade private IP. In that case you‘ll need to request a public IP to be assigned.
@bitracer The post you refer to is more than two years old, I assume the problem is already solved 😉
Oops, somehow it appeared in my feed.
Yes, I confirm that I can connect to my home VPN through mobile data outside the home.
Sorry for the late reply. Let's blame it on Covid-19.