Well, the support team couldn’t help me either. At first they said I should move the recordings to the archive, then they would be playable. However, these are mainly archived recordings that are no longer playable. So she said that the old ones would also be deleted automatically…wtf?!? Without warning? Then why are they all still displayed? It affects almost 50% of my recordings!

Most of the pictures for the recordings are also wrong.

So nobody can help me and it stays that way?

What am I paying so much for and also the extra memory?

Blue Tv L, remaining recording memory is 275 h…

I have additional memory capacity. booked additionally.

Is there really no solution?! There are a lot of recordings that no longer work. That simply can’t be the case! What am I paying 180 a month for?!?!

If I list them all. I’ll never finish it, it’s mostly recordings between 2014-2017… I’ve already counted 35 and I’m not finished yet…

Hello,

For a few weeks now, various recordings have suddenly become unplayable. Neither on the TV, the app or the PC.

“Playback error”. What’s going on there?

Why can’t Teleclub and Cinemagic recordings be downloaded?

Will the family package now be cheaper? Actually it should. Cinemagic was the main reason for us to subscribe to the package. Why is there no information from Swisscom regarding replacements etc.?

At least for all family subscribers!