kaetho

What do you mean?

I only have the online connection via the Swisscom router

Everything else works, except gaming.

The PS is completely blocked and can no longer access the network, at the same time TV works without a problem, all PCs and mobile phones can access the network, even the one where gaming is blocked…

That’s why I know that only the games are blocked

POGO 1104

No, there is no message, the internet is simply blocked for gaming. The rest is running…

Swisscom has been disrupting our internet connection for about 3 months now. This means that the internet and wifi work, but gaming no longer works, neither on the PS5 nor on the PC.

PS5 is a closed system, so it cannot contain viruses/malware…

PC has already been scanned several times with different programmes… no viruses or malware found…

New internet box installed… theatre continues…

Does anyone know what this is all about?

The same thing has been happening to us for the last 3 months. Without any support, at least we were provided with your router. But the problem is still not solved. With the annoying phones we are only ever told that we have a faulty device, but after extensive searching and testing this is not correct. So what’s the point of all this just because an AI sees it that way and doesn’t react and claims it’s down to the customer. Sorry, that’s not possible.