Swisscom has been disrupting our internet connection for about 3 months now. This means that the internet and wifi work, but gaming no longer works, neither on the PS5 nor on the PC.
PS5 is a closed system, so it cannot contain viruses/malware…
PC has already been scanned several times with different programmes… no viruses or malware found…
New internet box installed… theatre continues…
Does anyone know what this is all about?
I only know the Swisscom lock as described by @POGO 1104. Either completely closed or open.
Why do you think Swisscom only explicitly blocks gaming for you? Can you explain why you think this is the case?
ok, but that can have a number of causes, it doesn’t necessarily have to have been deliberately set up on your game console by Swisscom.
The first thing I would do is replace the Swisscom DNS addresses in the router with 8.8.8.8, for example, and see if that improves things. If so, I would first ask myself whether the online connections you need for gaming are really the ones you think you are using.
There is definitely no block “only for gaming”. Either the Internet is blocked as a service or not.
This can happen due to outstanding invoices or spam / viruses etc.. But then nothing works at all and there are the corresponding messages.
So there must be something else wrong with you.
I would go first:
…and then take a look further.
If you are stuck, MyService may be able to help you.
Ich bin ein als Privatkunde getarnter Swisscom-Mitarbeiter im Bereich Service Continuity.
