Application my security

  • Hi, following suspicious activity on my wifi, I installed the My Security application. It says that I have 10 licences and that I can share it. I’ve managed to do this for myself but I can’t add my husband to secure his devices. How can I add a profile other than that of a child?

    Thank you very much for your help

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    • Werner has responded to this post.
      • Solutionselected by Nat45

      Werner my Swisscom wifi has been blocked by Swisscom 3 times due to suspicious activity. I haven’t been able to get any more details except that it happens at night. They explained to me that I had a device that must have been infected by software and that’s why they offered me my Security.

      SwissBullet

      Thank you very much but unfortunately this doesn’t solve my problem. I put the application for apple and I can share my licences. But only for my children. Whereas according to the instructions, I can share with other people.

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      • Werner has responded to this post.

        Nat45

        Dubious activities in the WLAN are nothing that Swisscom mySecurity (a rebrand of the original virus scanner product F-Secure with individual additional features) could do anything about.

        So there is actually no reason for you to subscribe to mySecurity at all and then pay for it.

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        Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

        Nat45

        Incidentally, Apple products do not allow F-Secure to access their operating system at all because Apple itself wants to ensure the protection of its operating systems, regards third-party security products as an external threat and therefore consistently locks them out of the data on an Apple device, so F-Secure on Apple products is just a pure placebo anyway, which at best is somehow there when installed, but remains permanently locked out by the operating system and is thus at least prevented from causing any damage not intended by the operating system.

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        changed by Werner

        Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

          Nat45

          In your initial post, you write about questionable activities in your WLAN which you now want to actively counteract.

          In order to be able to respond to this in a meaningful way, please first describe the real problems you have encountered which you now want to prevent in the future.

          Show original language (German)

          Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

            Werner my Swisscom wifi has been blocked by Swisscom 3 times due to suspicious activity. I haven’t been able to get any more details except that it happens at night. They explained to me that I had a device that must have been infected by software and that’s why they offered me my Security.

            Show original language (French)

              Nat45

              So WLAN devices from the solar panels still go via your WLAN and there could also be a problem there.

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              Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

                Nat45

                you want to “find the original problem”. Sure. Do you know which WiFi device is causing the problems?

                If you change the Wi-Fi password, all devices will be locked out for the time being. Then you can gradually reconnect each one and find out which device is causing the problems. Once a “problem device” is in the WLAN, even the best protection software is useless.

                edit:
                Swisscom also sells insurance. Maybe that helps 😉
                No, joking aside: Swisscom can insure you for a lot of things. But it doesn’t guarantee you anything, especially not for devices that you let into your WLAN. And certainly not if “solar panels” are involved. I would put a big question mark behind such a statement!

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                changed by kaetho

                  Nat45

                  I’ve never actually heard of Swisscom specifically blocking a WLAN, because in the event of malware conspicuousness, the entire Internet connection including Internet access of LAN-connected devices is usually blocked.

                  So could it be that your focus on WLAN is perhaps wrong anyway?

                  If you look back at other discussions about Swisscom Internet blocks, the offenders are quite often web cams or the use of external VPN services.

                  If you want to pursue the topic further, you should simply list all the devices and special features that you operate in your network here, so that you can at least estimate the probabilities of which devices need to be investigated more closely.

                  Show original language (German)

                  Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom