But I compared Swisscom with Wingo. I only mentioned Lebara because they are much cheaper and have exactly the same problem. During peak times, bandwidths are suddenly reduced to below 10 Mbps. And then suddenly you can no longer stream films. I can then switch back to the cheaper provider straight away.

I just think it’s a shame that Swisscom and Wingo don’t clearly communicate that mobile bandwidths fluctuate between 200 Mbps and 8 Mbps and are then prioritized during peak times depending on the subscription. And exactly when you need the bandwidth. Doesn’t that have anything to do with income or savings behavior?

With a 5G subscription of 30 francs per month, I don’t want to have bandwidth fluctuations between 200 and 8 Mbps and then notice that other Swisscom customers with prepaid cards have higher bandwidths at the same time.

I thought that 5G was invented so that you could stream a film properly on the Internet? But that’s exactly what doesn’t work during peak times. This is a deceptive package. You pay for 5G, but just when you need it, the bandwidth drops so low that the film starts to stutter.

The most expensive 5G-Wingo subscription is significantly cheaper. It is supposed to be cheaper because less support is provided and not because Swisscom prioritizes Wingo customers later in peak times.

Do you think it’s good that a subsidiary of Swisscom cannot clearly and clearly admit that the price difference is not only due to the difference in support, but also due to less bandwidth during peak times? I think it’s a shame when you don’t tell customers the truth.

I specifically bought the best Wingo 5G subscription, which is three times more expensive than the Lebara 5G subscription, because I thought I would get the same bandwidth as with my Swisscom prepaid 5G flat rate option. But unfortunately that is not the case during peak times.

And what is 5G for? That would then be unnecessary for you and you could save money with a 4G M-Budget subscription.

But Swisscom and its subsidiaries charge a lot more money for 5G. An engine with more horsepower is sold to you at a higher price, but as soon as you press the tube during rush hour, the car drives slower than a moped. Isn’t that more than just “farm smart”?

It’s exciting that Swisscom can strengthen the network at Zürifäscht, but in the holiday resorts it has to “get” the bandwidth from Wingo customers at Christmas/New Year. I believe that Swisscom has two goals:

1. She doesn’t want to cannibalize fixed-line customers too much with the 5G network.
2. She doesn’t want to “lose” too many 5G customers to Wingo.

Of course, I understand Swisscom’s corporate goals. But do you have to lie to Wingo customers? I think that’s not appropriate.

I asked Wingo and Swisscom whether the bandwidth of my 5G Wingo subscription is reduced more during peak times (from 100 to less than 10 Mbps) than for 5G Swisscom customers. Both companies have said that such prioritization will not be done for 5G subscriptions.

However, I was able to measure clear differences on my own iPhone with a dual SIM card from both providers at the same time: Swisscom prepaid data flat option had 5x higher bandwidth than the 5G Wingo subscription.