That’s all that’s left installed for the network.
The switch is a TP-Link TL-SG108.
The exciting thing is when I put an additional switch in the room where the PC is (which I had before) to connect my PS4 and PC to the Internet at the same time, I don’t have a connection on the PC, but I do have a connection on the PS4. It is not the same switch as the one in the multimedia distributor.
@hed I should try it out, but it’s not that easy to test. Because it doesn’t happen regularly but very spontaneously and sometimes not for 1.2 days.
@hed It’s a little awkward in a larger house from the top floor to the basement.
One idea is: Since my brother is connected to his PC via the Switch and plays the same game as me and doesn’t have any such interruptions, could one exclude the Switch?
@hed Maybe, but I had no problems with the switch before the upgrade. And now I don’t use any additional ones. PS4 via WiFi
@Paubario19 wrote:
@hed It’s a little complicated in a larger house from the top floor to the basement.
One idea is: Since my brother is connected to his PC via the Switch and plays the same game as me and doesn’t have any such interruptions, could one exclude the Switch?
No, if everything is wired via a split multimedia installation, this can lead to very insidious problems, i.e. one device can handle the situation better than another.
@Paubario19 wrote:
@hed Maybe, but I had no problems with the switch before the upgrade. And now I don’t use any additional ones. PS4 via WiFi
If a split multimedia installation is involved, one PC can handle the situation better and the other worse.
As I said, it’s just a guess, but before you troubleshoot the end device (= new PC), you have to make sure that the foundation (= network) is working 100% correctly.
And that’s exactly what you could find out, for example, with a direct connection after the exclusion process.
Hello Paubario19
The mainboard is advertised with Turbo LAN: [https://www.asus.com/ch-de/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z590-plus-wifi/](https://www .asus.com/ch-de/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z590-plus-wifi/) (click Learn More below)
Is there more visible in the settings? Maybe changing the settings will help.
If your Internet Anschluss is faster than 100 Mbit/s, you can easily find out whether your installation is at least gigabit throughout. Please run a speed test with the new PC as it was originally connected with the error:
If you reach a maximum of 100 Mbit/s, you know that the network is not consistently Gigabit Ethernet and then you also know where to start with the renovation.
@hed How can I identify a split installation?
@HP I could try it, I haven’t done anything that has helped yet.
If you take a photo of the multimedia distributor and an open junction box where you can see the connected installation cable and post it here, this should at least be visible to the installation experts here in the forum.
But first I ask you to carry out the speed test according to post #16, that should be easier.
@hed No, I don’t have a universal Gibabit internet, but rather one that is very far away from it. We live away from the village and Swisscom only brings copper over an overhead line and the performance is a maximum of 22Mbit/s.
A renovation to improve the cables in the house is planned but Swisscom isn’t doing anything because they don’t have to on their part.
What may tell you more than me are the diagnoses from the Intel PROSet Adapter Configuration Utility.
Cable test results [12/06/2022 5:50:49 p.m.]:
Cable Quality Status: Failed
Either the cable quality is poor or there is no cable connected. Possible causes: Bad cable, bad Anschluss, or speed/duplex mismatch. Make sure the speed/duplex setting on the switch/hub is configured for auto-negotiation.
Cable Integrity Status: Failed
The test found a bad connection. Distance to the problem: 225 meters.
So 225 meters, there is a problem with Swisscom.
Hardware test results [12/06/2022 5:46:18 p.m.]:
Register status: No errors detected
EEPROM status: No errors detected
FIFO status: No errors detected
Interrupt status: No errors detected
Loopback test(s): No errors detected
NVM health status: Failed
And that is the test for the hardware.
hed This is the measurement. Unfortunately very modest.
@hed Full Ack!
@Paubario19
To test, start with the Turbo options disabled if possible. If no more errors occur, you can activate options again.
By consistent Gigabit Ethernet I only mean the route from the PC to the router (Internet box) and not to the Internet.
“Ergo 225 meters, there is a problem at Swisscom.”
No, the test only takes into account the LAN, i.e. the in-house network up to the router or the next active Ethernet device (in your case the switch), Swisscom is only responsible for the WAN, i.e. the external feed.
