user109

Hello,

Apparently I’m misunderstood:


Are you still working with the yellow deposit booklet

Of course not…

But with payment instructions to the bank.

And this type is apparently not intended here:

I’m now contacting customer service.
Case closed unsolved.

Greeting

shell

payment options.jpg

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As far as I know, payment slips are only available in conjunction with paper invoices.

That would then be the selection post office counter-Zahlung.

The invoice comes in paper form with a payment slip. However, it costs 3.- per invoice.

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@Muschel

If you can print out the Swisscom payment slip yourself via PDF, I would simply cut it off the A4 sheet and enclose it as normal with the payment order to the bank/Postfinance.

Most payment processor OCR scanners have no problem with this and my sister always does this with her UPC invoices.

You actually can’t lose anything because if it doesn’t work, you’ll receive a message from the bank/post office that your IT wasn’t okay.

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Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

25 days later

Not true. Until now I have always received a payment slip with the e-bill. Now I’ve been looking for probably half an hour but can’t find anything!!!!!! What is this, does it just make things more difficult for people if you get the bill over the internet? Looks like this…

Why always something different? Just send a payment slip with it as always. how do I have to pay now?????????

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I can’t find the payment slip anymore. Before, I always printed it out and paid it in, but if it’s not on there, you can’t cut anything out. Where do you have to look for this???

C. Luebbers

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  • user109 has responded to this post.

    Feuckauntei98 in the customer center (invoice PDF) you will find all the information about the invoice, which you can then enter on your own payment slip or you can pay your invoice in the shop.

    Please read this link carefully: [https://www.swisscom.ch/de/privatkunden/hilfe/daten-und-rechneren/fragen-zum-bezahlen.html](https://www.swisscom.ch/ de/private customers/help/data-and-bills/questions-to-pay.html)

    Image invoice PDF payment slip:

    07-05-_2020_07-51-27.jpg

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    • Doc likes that.

    @Feuckauntei98 maybe take a look at the new solutions “eBill” and “LSV” at the link shared by @user109. This saves you time and a lot of nerves and you can be sure that all bills have been paid.

    By the way, if you pay by deposit slip at the post office, you pay another 3 percent in processing fees for the yellow giant.

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    Kærar kveðjur - herzliche Grüsse
    Dominik

    Hello,

    I separated the payment slip from the bill and

    enclosed with the payment order for the bank.

    It was accepted and paid for as such.

    I worried for nothing.

    (Who cares about paying a bill…😏)

    That settles the case for me.

    Thanks to you and stay healthy!!!

    Newt

    Show original language (German)
    7 months later

    @Sowas,

    As you can read above, it is possible to print out the e-ticket (which is included as a PDF).

    Crop and use for Zahlung.

    He is accepted like this.

    I hope this helped and send you my best regards 😀

    shell

    Show original language (German)

    @Sowas YOU can also scan using your bank’s app.

    Our post office believes that printed payment slips are not always accepted and the post office counter payment fee will still be charged!

    I would strongly recommend E-Bill!!!

    Further information:

    Pay the bill - Help | Swisscom

    FAQ (neon-free.ch)

    Scan payment slip – BEKB

    It is important to know that the post office fee is not incurred directly for the paper, but is a processing fee that the post office passes on to Swisscom. Swisscom in turn passes this on to you.

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    Kærar kveðjur - herzliche Grüsse
    Dominik

    Hi Domip,

    (Starting text of this email)

    Now I have a button because of the Swisscom fee.

    SwC sends me the invoice by post, costs Fr. 3.- >> sure.

    SwC sends me the invoice by email…

    Pause….(and now I looked at this again)

    And what do I see: Swisscom also charges me Fr. 3.00 on the email invoice
    under ‘Post Office Deposit’.

    However, because I pay all bills via bank transfer and the bank pays me Fr. 0.80 per item
    is calculated, the fee for SwC invoice amounts to Fr. 3.80 (in 2021 then 3.50+0.80=4.30) 😁

    It’s that easy to make money. But I also know that Swisscom wants to force customers to comply
    Pay via e-banking. BUT WITHOUT ME, THE RISK IS FAR TOO HIGH.

    If some users here advise me to do so, no chance.

    Thanks DomiP, now I’m a bit smarter 😉

    shell

    Show original language (German)

    @Muschel The risk of e-banking isn’t too high, (otherwise no one would do it) I’ve been doing this since the first hour of e-banking’s existence. If you use certain safety precautions and common sense, nothing will go wrong. I haven’t had any unauthorized outflow of money yet.

    Show original language (German)
    8 days later

    I don’t want to get into a discussion, just this: never heard of hackers? Of course you have, sure.

    That’s exactly why.

    Have a good time 😉

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    @Muschel

    I think it’s just difficult for you to deal with the new payment options, there is a very high 3-fold security standard for deposits today.

    If you’re so afraid of hackers, why would you go online with a computer that certainly has more entry points than a 3-way secured payment option.

    What should people do who don’t have a local post office counter at all and have to go 3-4km by bus to the nearest post office counter? E.g. the case with us.

    Show original language (German)

    Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    Of course, you don’t have 100% security with a secure Swiss bank.

    But I can tell you that, theoretically speaking, paying bills via e-banking is even safer because there is no human error factor at the post office counter.

    I’m ‘only’ 19 now and I’m very happy that there are options like this to split bills between colleagues without having to constantly go to the post office and wait there for up to an hour in Corona times because of one or two bills. ..

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    Kærar kveðjur - herzliche Grüsse
    Dominik


    @DomiP wrote:

    Of course, you don’t have 100% security with a secure Swiss bank.

    But I can tell you, theoretically speaking, paying bills via e-banking is even safer because there is no human error factor at the post office counter.

    I’m ‘only’ 19 now and I’m very happy that there are options like this to split bills between colleagues without having to constantly go to the post office and wait there for up to an hour in Corona times because of one or two bills …


    Thanks to Twint 😄

    100% security is gone as soon as you establish an internet connection. No matter whether you use them or not 🤷‍♂️

    By the way: @Muschel your bank also works with “eBanking”, which is just as hackable.

    EDIT:

    Of course, the real danger lies in personal “software hygiene”; if this is not enough, you are left defenseless.

    I wash my phone every day, it’s virus-free 😄

    Show original language (German)

    Hello,

    With so much ‘advice’ and information, just this: I’m only talking about sensitive data and nothing else.

    And if I don’t have any of these on the PC…

    Wish you a Merry Christmas and

    sound Health

    Greeting

    shell

    P.S. Not everyone should be able to make their own decisions…

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