Hey @kaetho

Until now I have used the Swisscom IP2000 IR set. This no longer works for me and the new TV Box 5.

Have you already tested this set with the new box? The new box is the first to run Android TV.

@graypat

No, I don’t use this one. I use the one shown in the picture above.

---

@graypat wrote:

… Until now I have used the Swisscom IP2000 IR set. This no longer works for me and the new TV Box 5…

At least in previous versions of the Logitech definitions it was possible to specify a name “IP nnnn” for the Swisscom TV-Box (name without the addition of “Swisscom”!). This specified a generic set-top box (no Swisscom TV-Box!). With these specifications, the Logitech remote control sent infrared commands in a different command format. The predecessor boxes (before TV-Box 5) also recognized these different infrared commands, which were apparently used by the hardware supplier for tests.

Before Logitech had implemented the automatic recognition of the existing components, users had to define the Swisscom TV boxes as “Swisscom-TV 2.0” in the Logitech definitions, see also above in the >article 7.

Only this specification ensured that the Logitech remote control sent infrared commands to the Swisscom box in the intended command format and with the correct timing. As mentioned above: The same infrared codes apply to all Swisscom boxes.

Logitech has now implemented automatic recognition of existing components for the device settings. Logitech can probably determine the type of Swisscom TV-Box via the Ethernet connection and as
**Swisscom DVR (Swisscom IP-nnnn)
**recognize.

As an optimist, I previously assumed that Logitech had stored the correct set of infrared commands for all variants of the Swisscom TV-Box (same command set as for the box name “Swisscom-TV 2.0”). See also this article.](https://community.swisscom.ch/t5/Nutzung-mit-TV-Box/Infrarot-Bluetooth-Wandler-f%C3%BCr-TV-Box-IP1400/m-p/747312#M63022 )

@graypat Based on your information, I now assume that Logitech has stored the generic infrared commands at least for the Swisscom Box IP2000. It’s just bad luck that the new TV-Box 5 probably doesn’t recognize the generic commands. With the definition suggested above by kaetho you can probably solve your problem.

Logitech should be motivated to store the correct set of infrared commands for all variants of the Swisscom TV-Box (also for the new TV-Box 5).

Walter

---

@Walter_Wp wrote:

Logitech should be motivated to store the correct set of infrared commands for all variants of the Swisscom TV-Box (also for the new TV-Box 5).

---

… with a system that is effectively dead? )Or are there any signs from Logitech that the Harmony system will be revived?)

Swisscom will hardly do that. They are clearly relying on Bluetooth…

Logitech has discontinued the Harmony division and I assume that there will be nothing new.

If you use the USB-IR Dongle ([USB IR Dongle Kit – TV-Box & Accessories | Swisscom]. )) then this will work with all of them TV boxes!

Regardless of whether you use the TV 2.0 or IP1400 IR codes from Logitech, it should work. If users have created profiles themselves, Logitech has also made them visible and these may be incorrect. But everything that worked with IP1400, IP1800 and IP2000 also works with the TV-Box 5 and the USB-IR dongle.

For the TV-Box 5, the Y-cable ([Y-cable for Swisscom TV-Box 5 – TV-Box & accessories | Swisscom](https://www.swisscom.ch/de/privatkunden/produkte/tv/details.html/y-kabel-tv-box-5-11060195?stch=plp&ing=ptl-device-first&simplyDigital=true&journey=device -first&payOption=ONE_TIME&useCase=HARDWAREONLY)) is required so that the USB-IR can be used.

You can also find the IR codes here [ir-universal-fernbedienungd.pdf (swisscom.ch)](https://www.swisscom.ch/content/dam/assets/b2c/products/fixnet/help/pdf /ir-universal-fernbedienungd.pdf)

We also have the Logitech Harmony Hub with remote control with the dongle, since the HD Tv Box it works without any problems.

Now also with the TV Box 5.

The new box is up and running for us.

The only thing we needed new is the Y-cable.

What kind of Y cable?
The TV Box 5 does not have a USB-A Anschluss for the infrared receiver.
The USB-C Anschluss is used for power supply.
So do you have a USB-A to USB-C connector to which you connected the infrared receiver?

LG

---

@Ich_und_du wrote:

What kind of Y cable?

---

That there:

[https://www.swisscom.ch/de/privatkunden/produkte/tv/details.html/y-kabel-tv-box-5-11060195?useCase=HARDWAREONLY&quantity=1](https://www.swisscom. ch/de/private customers/products/tv/details.html/y-kabel-tv-box-5-11060195)

Exactly this one

FabioF already mentioned this in post 13.

OK. Thank you very much.

I ordered a cable.

Unfortunately, the telephone support at Swisscom didn’t know anything about it.

LG

For your information, I switched to Swisscom at the beginning of March 2025 and I use the TV-Box 5 and USB-IR with Harmony, and everything works perfectly.