But 2024 at the earliest does not mean that it will be in 2022 or 2023. But you try it anyway and complain afterwards because it doesn’t work. There are reasons why Swisscom is not announcing any exact data for the coming year (2024). As you also wrote, this may have a connection with Mobilezone Business, Schaefer AG, etc.
It is more than understandable that as a customer you want to use a service for which you have paid. That’s why it’s clear to try again every now and then.
The majority of those who have posted something here would like more clarity in communication from BMW and Swisscom.
Monday is “from 2024” and thanks to my clairvoyant abilities I can predict that it won’t work, not always spring or summer, perhaps more towards autumn.
Hi @Vonteuvak10
The majority of those who have posted something here would like more clarity in communication from BMW and Swisscom.
We are here in the Customer Help Customer Forum. Swisscom only moderates passively here. Even though I can understand your desire, I think your chances of getting more information here are very slim. Official information is only available from Swisscom.
You can get in touch via contact form - as we all know, constant dripping wears away the stone. (And the forum here is not the Swisscom stone, but the user stone 😉)
There’s no point in using other users
Are you a Swisscom employee? Or stockholders?
to “suspect”.
Unfortunately, I left my crystal ball in the office over the holidays - so I don’t dare make an assessment. But I hope that this will be resolved soon for you.
LG
r00t
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18 days later
a month later
How old or What year is your BMW iX? Unfortunately, I don’t even have the option to select a physical SIM in the menu. I can only scan the QR code. I have read that this may depend on the year of manufacture or depends on the software. However, it is not entirely understandable that the hardware in all BMW iX models is not able to do this; there is probably just a lack of interest on the BMW development side in making the corresponding software available to us free of charge on all platforms with the appropriate effort (costs). Unfortunately it’s not very customer-oriented, but it reduces costs for BMW.
5 months later
no comment
2 months later
5 months later
I’m trying the same in a new BMW 5 series, spent over an hour on the phone with Swisscom SME hotline yesterday.
Result: “So we only have the instructions from BMW, we can’t give more support.”
Still doesn’t seem to work. I have now organised a “BMW SIM reader for personal eSIM” and hope it will work with that and a physical SIM card. I’m not prepared to pay Ubigi separately again if Swisscom is already making such a big deal about “5G in private transport”.
11 days later
