It’s written right above. This internet box 4 is only offered to customers with fiber.

@PTT

The answer is indicated on the presentation of this new Box so yes!

Doremi

I am completely satisfied with this box.

I bought a cat 7 network cable and an adapter to connect it to my iMac using Thunderbolt.

In speed tests, I get 6 GB in download as well as upload. But in the reality of downloads, depending on the site, I am not far from 10 GB when downloading.

OK thanks

So number 3 will last a long time

No fiber (village far from the town on GE)

On Swisscom check:

Internet Speed:Max. 180 Mbit/s download and 40 Mbit/s upload

also very satisfied with the new generation of the internet-box 😀

adapt the Ethernet cable (cat 6a or higher) as indicated by @Prelude

check the compatibility of the network card (10Gbits/s or more)

throughput tests give values ​​between 7 and 8 Gbits/s with a max of 8.2

Also happy with the new IB, it works very stable for me, but I haven’t noticed a big difference compared to the IB3 yet 🙂

Are you talking about the tests in the swisscom internet box app @Black Mamba? Or those like Speedtest or cnlab?

for the first, I have what you indicate.

but for tests carried out by external apps, I get results that are rubbish! Some tests give 1 GB, others 1.6 GB or even another 2 GB. But another seems more reliable to me, finally closer to what I obtain during my downloads, it indicates 12 GB. But the latter indicates 1 GB upload while others give 6-8 GB.

@Prelude

flow tests have been carried out

1. Speedtest application in router management: +/- reliable

2. cnlab Speedtest site not used and yet recommended by Swisscom (!?)

3. Networktest partners Swisscom Sunrise UPC, advised by OFCOM and @DanielD

[Measuring the quality of Internet access | Swisscom Community](https://community.swisscom.ch/t5/Internet-g%C3%A9n%C3%A9ralit%C3%A9s/Mesure-de-la-qualit%C3%A9-de-l-acc% C3%A8s-%C3%A0-l-internet/m-p/682657)

Some tips from Swisscom

Internet Speed: What is my Internet speed? | Swisscom

Important preparations

In order to obtain effective results for your Internet connection, please follow the following points:

1. Connect your computer to the router with the network cable.
2. Install the latest version of your browser.
3. Close all other programs (including antivirus).
4. Turn off the WLAN on the router.
5. Turn off your TV-Box (if applicable)

Hello everyone, last year I received the tested internet box 4. I only had a problem once with the internet box 4 router, since then it has been working perfectly, no more problems, it is much better than the old one. internet box 3 router, I hope that soon I will test the new 5 generation router thank you for testing internet box 4 that I have not had much problem only once since I have.

thanks to MichelB for testing the router???

Good morning,

I recently received the new internetbox4, everything works well except access to my external hard drive. I tried with several external hard drives (USB3), but none are recognized by the box. Also with a USB key, same thing.

The box was exchanged today with a new one, but the problem is the same.

Could you help me? I am thinking of an early software problem on this brand new box and may still be poorly configured for this.

The HDDs are formatted in NTFS, blue USB3 socket, I am under W10.

Thanks in advance!

Pete777 Yes, that seems to be the case, in the German-speaking forum, a user writes, and I find it a shame:

"Just for information!

For all customers who previously used the NAS function on the IB3.

This function is unfortunately no longer supported with IB4. It is therefore not possible storage media can be used as network storage.

However, the USB port is still available, but only for the Internet Mobile Connect function."

So far, there has been no opposition from Swisscom.

Good morning,

Fiber optic was installed in my home recently. I received the Internet-Box 4 but I can’t get it to work. I follow all the steps indicated in the My Swisscom app but a message systematically appears:

Raccordement planned

Router: Unknown

What to do?

THANKS

@Thiofriope92

thanks for the contribution

Swisscom help for IB4 installation on this page

Internet-Box 4: Router | Swisscom

if the problem persists contacts at the bottom of the page

request a line check if necessary

Advice:

- only use the cables provided in the delivery box

- follow the instructions received with the package

Thank you so much

The problem has been resolved

Good day

Good morning,

I have a wired network with a maximum speed of 1GB and none of my devices compatible with 10GB.

I also use wifi on several tablets.

What does the IB4 bring compared to the 3?

Is the IB4’s wifi more powerful, faster…

I don’t know what to think.

Thanks in advance to those who can help me make a decision whether or not to upgrade to IB4

Ricky.

Good morning,

Personally, I bought a wlan box 2 to connect my devices to it in a slightly distant room. But that was with internet box 3. Since I upgraded to 4, I no longer need the wlan box 2. So I find the wifi significantly more powerful on 4. But I don’t have made of measurements. I simply noticed that I no longer have any interruptions on my connected speaker.

Hello I have the new internet box 4 it works very well very well I have no problem at all currently, more swisscom to improve my internet box 4 connection a few days ago it informed me that will improve high quality at the future for internet box 4 etc.

Currently I have faster wifi than before it works much better and the internet works much better it’s faster than before.

the only thing that happens to me is that I have to turn off my two tv boxes completely and restart because the tv box I can no longer turn on the tv box with the remote control this happens very often I have already done this several times reset both tv boxes it still continues the same problem????

@Scorpio700

thanks for the contribution

>… I can no longer turn on the TV box with the remote control, it happens very often…

which models of TV-Box are installed?

Good morning,

So the transition from 3 to 4 is free for customers who have 10gb fiber?