I also think that it is as you and I suspect. If it weren’t for the 24 GB, I would have switched to a inOne L, because I no longer make calls abroad for more than 300 minutes. However, that’s how it is - if you have the freedom you use it, as we can see it can surprisingly be tight with 48 GB

If I take into account that I currently pay 200.00 including the telephone discount and receive 15% on it (Smart Business Connect advantage) and I assume 180.00 without the device, there would be a difference of CHF 27.00, unless I had 15% again ( then it would still be 5 p.m.) I have to honestly say that over the course of the year this does have an impact… and yes, if I’m on vacation in F, I could definitely get away with a little cheaper in D and A for this Betrag - but with clearly limited data and then SwisscomTV streaming will no longer be so liberating (we had just discovered in November in Strasbourg, that the hotel’s free WiFi was too slow for this, so streaming via cell phone)

If I do it, it’s probably just out of convenience and laziness - I experienced it last summer vacation when I had 12 GB: looking for a good, suitable prepaid data card is nerve-wracking and takes time to compare. Not everything is really as cheap as it seems…

But then I switched to inOne XL before the holidays and the thought of prepaid was gone for the time being.

wrote:

@Pitchblack73

Why should Swisscom force the customer in 2 years? How many people still have a subscription that’s X years old and are still using it today? And even if… 2 years is a very long time. It’s quite possible that there are other, even cheaper tariffs/options, be it from Swisscom or the competition.

Yes, it could be that the subscriptions were older than the ones two years ago. In any case, Swisscom wrote a letter to all infinity 1.0 customers in 2018 telling them to switch to a new InOne subscription by a certain Frist or they will be automatically migrated to a suitable subscription. This was done with the old landline/internet and mobile subscriptions and caused quite a stir….. according to their terms and conditions they are allowed to do this, but it could have been done more diplomatically. Swisscom wouldn’t be Swisscom if it hadn’t made every attempt at its disposal here too;-).

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ManuCH wrote:

By the way: Swisscom told me on Twitter that the following calls are included:

• from CH to CH
• from EU to EU
• from EU to CH

Is that true? I have read contradictory reports here in the forum that, for example, EU to CH should not be free.

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With the ABo L there was a special 300 minutes a month from Switzerland to Europe.

With the new ABo this is not the case from CH - EU and vice versa EU - CH.

So from what I read, unlimited phone calls are only possible in the EU and only in Switzerland, so not across the board.

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WalterB wrote:

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@ManuCH wrote:

By the way: Swisscom told me on Twitter that the following calls are included:

• from CH to CH
• from EU to EU
• from EU to CH

Is that true? I have read contradictory reports here in the forum that, for example, EU to CH should not be free.

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The ABo L included a special 300 minutes a month from Switzerland to Europe.

With the new ABo this is not the case from CH - EU and vice versa EU - CH.

So from what I read, unlimited calling is only possible in the EU and only in CH, so not across the board.

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Exactly, that’s why my original question was directed to the OP. Is that actually the case or is it just poorly worded and CH-EU and EU-CH are still possible.

I think we have to be patient until tomorrow, all the Swisscom moderators are already in bed 😉

1 Telephony from Switzerland to the EU/Western Europe can be booked separately for a fee.

2 Surfing in the EU/Western Europe up to a maximum of 40 GB per month, then throttling to 128 kbit/s.

It will probably be the case that calls from Switzerland to the EU will be charged. These are included in the current subscriptions for a certain number of minutes. I think this is a big step backwards. This is particularly annoying for people who often have contact with foreign countries and/or live near borders. If you want to continue making calls abroad from Switzerland, you need the premium subscription for just 180 per month…

I was toying with switching to UPC (which is now also Swisscom network), but then I hesitated because UPC also launched new subscriptions last week and calls to the EU are not included there, but are charged at 55 cents per minute become. At Swisscom itself, this also appears to be the case from February 25th. Now UPC has an advantage again for me because they don’t throttle the speed (full 4G+ performance) like Swisscom does with the inOne go (100Mbit/s).

Switzerland -> EU = costs

EU -> Switzerland = inclusive

EU -> EU = inclusive

1:1 the same as UPC, which probably gets its offers dictated to a certain extent by Swisscom… You don’t want to cut yourself into the flesh.

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@WalterB wrote:

Mobile-go.jpg

1 Telephony from Switzerland to the EU/Western Europe can be booked separately for a fee.

2 Surfing in the EU/Western Europe up to a maximum of 40 GB per month, then throttling to 128 kbit/s.

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Exactly. But this text does not say

whether telephony from EU to CH is included or not.

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@Artego wrote:

It will probably be the case that calls from Switzerland to the EU will be charged. These are included in the current subscriptions for a certain number of minutes. I think this is a big step backwards. This is particularly annoying for people who often have contact with foreign countries and/or live near borders. If you want to continue making calls abroad from Switzerland, you need the premium subscription for just 180 per month…

I was toying with switching to UPC (which is now also Swisscom network), but then I hesitated because UPC also launched new subscriptions last week and calls to the EU are not included there either, but at 55 cents per minute be charged. At Swisscom itself, this also appears to be the case from February 25th. Now UPC has an advantage again for me because they don’t throttle the speed (full 4G+ performance) like Swisscom does with the inOne go (100Mbit/s).

Switzerland -> EU = costs

EU -> Switzerland = inclusive

EU -> EU = inclusive

1:1 the same as UPC, which probably gets its offers dictated to a certain extent by Swisscom… You don’t want to cut yourself into the flesh.

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To make international calls, you don’t need the Premium subscription. The “international calls” package (+20.-) is sufficient.

By the way, there is also the “international mobile” option for 9.- which gives you 100 minutes of calls abroad - if it is compatible with the new inOne.

[https://www.swisscom.ch/de/privatkunden/mobile/auslandtarife/option-international-mobile.html](https://www.swisscom.ch/de/privatkunden/mobile/auslandtarife/option-international- mobile.html)

@Artego

With the current subscription “L” I pay CHF 100.00 a month with the discounts, so I win with the “newest” subscription which would then be CHF 20.00 a month cheaper, not much since I call an EU country every now and then and sometimes to Canada.

The only advantage would be the amount of data in the EU, which is then calculated monthly and then renewed again in the next month.

On page 33 of the Swisscom presentation of the new tariffs, at the bottom right there is a Data Travel World option for SFr. 79.90 listed. Unfortunately, some novice placed the note “as of April 2019” right above the date number so we can’t read it. Hopefully Swisscom isn’t playing magic tricks with us.

I’d be really interested to know what it says. The new Go subscriptions still require a data package in the Far East, unfortunately 1 or 10 GB of data doesn’t go far. Thanks for your information!

Am I seeing that correctly? I currently have an M subscription and can use it to make 100-minute calls to the EU. I pay for this per month with inOne Home Advantage 80.- (incl. mobile phone from Swisscom)

If I book the new Go I pay 60.- plus 20.- so that I can make calls to the EU. But I no longer get a discount for my mobile phone. This means I will pay more for the same service in the future.

The calculation is correct, but the performance at the end is different: You no longer have limited roaming days in the EU and no limited data volume in the EU, because both are unlimited with the new contracts.

However, Swisscom will throttle your data traffic after 40 GB of usage per month, which is quite a lot.

Yes, that’s how upselling works. If the incentive is too weak, 5G will not be activated for the old subscriptions. So much for the topic: “It’s not decided yet”

Hello everyone

I’ll try to answer the open questions. If I have missed something or something is still unclear, please feel free to let me know.

• The fees for switching to a cheaper subscription within 12 months were previously CHF 300. This will be adjusted as of February 24th. Until then, the information on www.swisscom.ch/abowechsel is still correct. As soon as the new subscriptions are available, a change to a smaller subscription will be charged a fee of 200 if a subscription was taken out/extended in the last 12 months and a discounted device was purchased.

• With inOne mobile basic and go, calls abroad from Switzerland are not included. If necessary, the International Calls option can be booked. You can deactivate this option again after one month. So you are flexible. This option is included with inOne mobile premium.
  Unfortunately, the topic of international telephony is not clearly communicated on our website www.swisscom.ch/inonemobile. We will adapt these to sharpen the content.

• If you are in Germany, for example, you can call CH numbers and EU numbers free of charge.

• The Data Travel packages are available with the new subscriptions under the same conditions.

• inOne mobile premium Customers can use 3 additional devices in the “Smartphones, Tablet & Notebook” category and 2 additional devices in the “Smartwatches & Wearables” category free of charge. In addition, a maximum of 4 “Trackers & Sensors” and 1 “Smartwatches & Wearables” additional devices can be purchased for a fee.

Greetings Samuel

@SamuelD What if I book the Connect package for InOne mobile Go. I have 3 devices in the “Smartphones, Tablet & Notebook” category included. For example, if I now use a watch, can I use one of these devices or do I also have to book a multi-device for wearables?

Thanks @SamuelD for the detailed answer! I still have a few questions:

• Can you also book the “international mobile” package for 9.- (100 minutes of calls abroad) for the new inOne go? [https://www.swisscom.ch/de/privatkunden/mobile/auslandtarife/option-international-mobile.html](https://www.swisscom.ch/de/privatkunden/mobile/auslandtarife/option-international- mobile.html)

• inOne go includes Multi Device SIM in the “Smartphones, Tablet & Notebook” category with the Connect Pack 3. Can I use one of these for the Apple Watch, or do I have to pay an additional 5.- for a Multi Device SIM in the wearables category?

@SamuelD

You can also mention if you subscribe to the “Connect Pack” for Fr. 20.00 per month at the “inOne Mobile go” monthly Fr. 60.00, which you then also get three MultiDevice cards.

What is still missing from the description or difficult to find is what the amount of data with these MultiDevice cards looks like at home and abroad!

@ManuCH @Cruncher @WalterB

• The international mobile option is being replaced by the International Calls option and can therefore no longer be reactivated. Customers who already have the old International Mobile option active can keep it.

• The “Smartphones & Tablets” option can also be used for wearables and trackers/sensors.

• Thanks for the tip, Walter. The 40 GB limit for surfing in Switzerland will be lifted. You can now surf with multidevice in Switzerland without limits, provided that the basic subscription allows unlimited use. The services of the option for the additional device are based on the services of the inOne mobile subscription used, even abroad.