Unfortunately, there is still no information on a possible offer for customers.
Here is the link to the different boxes
[https://www.swisscom.ch/fr/clients-prives/internet-television-reseaufixe/internet/accessories-telephones(000000000010233868).html?null] (https://www.swisscom.ch/fr/clients-prives/internet-television-reseaufixe/internet/accessories-telephones(000000000010233868).html?null)
hello hello.
Well, I was wondering exactly that.
Today I pay for an infinity XL which my mobile products cannot take advantage of because the wifi is capped well below this speed.
I’ve already had to pay pennies to take advantage of the 4K TV box while new customers have it for free.
Am I going to have to pay a lot of money to have a modem that finally meets my needs and the subscription I’m paying? (for mobile devices at least).
It would still be stupid and not very fino from swisscom 😉
@Laurent_g83 Hello
Indeed, I confirm the price of 99. - for those who change subscription. I have just changed my offer in my customer area and the Internet box 2 router was offered, I checked the offer for FR 99. -
Cordialement
@Cernere Good evening
Cernere wrote:
So whoever keeps their subscription is not entitled to a reduction? 300.- is still a sum
A little too early to say, it could happen that it is on promotion like for standard Internet but only Swisscom could tell you. I made the discovery while changing my subscription.
so what you are saying is that if we have the largest subscription (XL), since we have no way of increasing our subscription, we have it in the bones of what we have as information so far. is that it?
I feel like I’m going to have to do the same thing as last time… cancel my subscription with the creation of a new subscription with portability of my swisscom number to swisscom to be considered a new customer….
@LeandroLeo Good evening
I downgraded from Vivo M to Vivos S through my customer area and for 99fr, I had the choice for the same price between the standard box or the Internet box 2 the choice was quickly made and I received them in the mail this morning but not yet on the way.
Cordialement
Yes, you should try calling them and see if you can get the free service.
For my part like the Vivo M in copper, I don’t have the speed of this subscription at all, I decided to change to the Vivo S since they increased the speed of this one and there when changing the subscription on my customer area, I came across the new router with a 200. - discount and well, I took advantage of it.
Good evening everyone and thank you for the intérêt carried for our Internet-Box 2.
When concluding your contracts and as new customers, you were also able to benefit from a special offer valid at that time. All new customers with Vivo S, M, L or XL as well as Internet subscriptions 50 or 250 receive the Internet-Box 2 for free. Likewise, all existing customers who upgrade to a target subscription (Vivo S, M, L or XL) get Internet-Box 2 free of charge whenever, for technical reasons, the acquisition of a new router is necessary.
All other customers (excluding warranty or target subscription) have the option of purchasing the router at the preferential price of CHF 99.– instead of CHF 299.–. Everyone, have a great evening.
Cordialement,
Thank you @Doremi for your response
Thank you @StéphanieC. for these details.
Quick question, when you talk about warranty, does that mean that if my current internet box is under warranty, does that mean that I can benefit from a free replacement for the Internet box 2?
Thank you @StéphanieC for these details! This should put an end to various and varied speculations and assumptions…
OK thank you @StéphanieC for these details and have a good evening.
Hello StéphanieC,
Following a request I made on Tuesday to 0800 800 800 for the new internet box 2 at the price of 99.-
The operator told me I couldn’t get an offer. So I received it today at the price of 299.-
After reading your messages I feel like I’ve been fooled.
Hence my strong dissatisfaction and my incomprehension when reading your messages.
a very disappointed customer.
@HH44 Hello
HH44 wrote:
You better resolve your binding issues. No Internet, no phone and no television since last night. I have been offered a technician for Monday, November 21 in the afternoon!! Scandalous
Oops you are missing, a little polite “hello” plus your post has nothing to do with this forum and your Internet works to write your subject. We are simple users like you. We will not solve your linking problems.
Cordialement
